Erik Agnew
Erik Agnew at NYE Chrysler Dodge Jeep Ram

Erik Agnew

Service Manager

NYE Chrysler Dodge Jeep Ram

1553 Upper Lenox Ave
Oneida, NY 13421

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4.4
38 Reviews
4.4

38 Reviews

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38 Reviews of Erik Agnew

June 06, 2025

Dealership Rating
Employee Rating

My wife and I went to trade in our old car and Lee Bartlett was extremely helpful in getting us the car we wanted. He's super friendly and we had a fantastic experience. Thank you so much Lee for bein More

by larry.dittler6007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lee Bartlett

June 06, 2025

Dealership Rating
Employee Rating

Lee Bartlett was an amazing salesperson! !!!! He went above and beyond for my husband and myself to get us the car we wanted. We will definitely be back to see Lee for our next car! Thank you More

by rebredroses13209
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lee Bartlett

June 04, 2025

Dealership Rating
Employee Rating

Brought my vehicle in for an appointment, over 14 days there I finally got it back. I have no idea why it took so long. It has a warranty on it, so after contacting Mopar directly, it seemed that it start More

by inter9mm
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Eric Glenn, Mike Memery

May 30, 2025

Dealership Rating
Employee Rating

Very nice service department. My only complaint is the truck is brand new and while they were repairing it l was not able to get a courtesy car to drive for the 3 days.Not sure my More

by bennyeggers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Glenn, Mike Memery

May 25, 2025

Dealership Rating
Employee Rating

Couldn’t find why my jeep was shutting off, even though it happened to Eric when he pulled it in… More

by mulyedesigns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

May 20, 2025

Dealership Rating
Employee Rating

They do exceptional work and are kind, honest, and efficient, would recommend to all with a vehicle that they sell. More

by bartchwoman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Glenn , Jennifer Olmsted

May 03, 2025

Dealership Rating
Employee Rating

Knowledgeable staff, clean, respectful, will recommended this dealership for service to friends and family always More

by jennifero1229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Glenn , Jennifer Olmsted

May 08, 2025

NYE Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 27, 2025

Dealership Rating
Employee Rating

tried to take us for $700 plus dollars for an issue that was clearly a warranty issue. and yes they did work on this vehicle twice. The tool that caused the problem was left by them. We will never go to More

by jcardin3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Eric Glenn , Jennifer Olmsted

May 08, 2025

NYE Chrysler Dodge Jeep Ram responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialcdjr@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 25, 2025

Dealership Rating
Employee Rating

The service department was very professional, knowledgeable and courteous of my time. The staff went above and beyond . More

by HEATHERM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Memery

April 02, 2025

Dealership Rating
Employee Rating

Took 3 visits to find the problem, and only after speaking with the Service Manager. More

by david.p.burgess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Glenn, Nancy Metrick , Jennifer Olmsted

Apr 11, 2025

NYE Chrysler Dodge Jeep Ram responded

We appreciate your feedback and are eager to better your return experience.

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