Eric Reed
Eric Reed at Capistrano Volkswagen

Eric Reed

Parts Specialist

Capistrano Volkswagen

32922 Valle Road
San Juan Capistrano, CA 92675

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10 Reviews
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10 Reviews

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10 Reviews of Eric Reed

March 28, 2021

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Employee Rating

Capo VW service has always done an excellent job in providing honest and thorough work. My last visit, there was some overlooked concerns I had communicated to the service team. Those concerns were re More

by ADAM90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Marris

Mar 29, 2021

Capistrano Volkswagen responded

Thank you for this feedback, Adam! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Please don't hesitate to reach out to us at customerservice@capovwmazda.com with any questions or concerns. Thank you for choosing Capistrano Volkswagen! Kate

December 11, 2020

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Employee Rating

Always a great experience service department take great care! Very good about diagnosing problem getting back on road! Love the Egolf I call mine Buzzy! Brad is the best nicest agent of any dealership my More

by Jgrove26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Arlen Mack, Brad Johnson

Dec 14, 2020

Capistrano Volkswagen responded

Thank you, it's great to hear that Brad and the team provided such a pleasant experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Capistrano Volkswagen! Kate

June 25, 2020

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Employee Rating

I always go for service and Ferd is very hopeful and he always take care of my car problem right away. I am very happy and recommend him to all my friends. Thanks Ferd More

by AAA.HAMILTON
Recommend Dealer
Yes

Other Employees Tagged: Fred Evans, Josh Jaurequi

Jun 26, 2020

Capistrano Volkswagen responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Fred and the team, and we look forward to working with you again. Kate

June 24, 2020

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Employee Rating

Fantastic This dealership is the best in the West , All people there is so nice and like a happy family . I would never take my car anywhere else . More

by JOHNBLOCHJENSEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 25, 2020

Capistrano Volkswagen responded

John, Thank you for choosing Capistrano Volkswagen, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Kate

April 21, 2020

Dealership Rating

Helpful Parts Department and Service Eric in the the parts department was so helpful in finding us racks in time for a ski trip last winter. He went above and beyond with getting us the l More

by CANDICEJBLAIR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Arlen Mack

Apr 21, 2020

Capistrano Volkswagen responded

Candice, Thank you for the 5-star review We appreciate your business and Eric and our team look forward to serving you again soon! Kate

January 22, 2020

Dealership Rating
Employee Rating

Great dealership, excellent service! Great experience. Always great service when coming to Capistrano Volkswagen and love the atmosphere. The staff are friendly and helpful. The parts man More

by MYAREMY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Darla Alderman

Jan 22, 2020

Capistrano Volkswagen responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Have a wonderful day! Kate

July 23, 2019

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Employee Rating

Well Taken Care of First time coming to VW Service and had a good experience. They're knowledgeable, friendly and efficient all around. I'll be back very soon! More

by GALLEGOS.JC7
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Arlen Mack

April 19, 2019

Dealership Rating
Employee Rating

Couldn’t wish for better service. Went above and beyond to take care of my car. Did work and fixed issues that could have easily been given the “its normal” or “no problem found” trea More

by LJDBIRD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brad Johnson

Apr 30, 2019

Capistrano Volkswagen responded

Thank you for the 5-star review! We are so happy to hear that our team took great care of you. We appreciate you recommending us and welcome to the Capo VW family!

April 13, 2019

Dealership Rating
Employee Rating

Great place for serivice Friendly courteous service, close to my house, will accommodate for needed service vehicle, coffee is great with great reception area, large TV in sho More

by JORGEBOC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 30, 2019

Capistrano Volkswagen responded

Thank you for the 5-star review! We are so happy to hear that our team took great care of you. We appreciate you recommending us and welcome to the Capo VW family!

March 06, 2019

Dealership Rating
Employee Rating

Service with care Fred Evans is one of the best service advisors I've ever dealt with. He has always gone above and beyond to help me out every time I've needed it. More

by THEBEBOLLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fred Evans, Kevin Dooris, Darla Alderman , Richard McAllister, Nory Navarro, Jeff Maris, also very good.

Mar 06, 2019

Capistrano Volkswagen responded

Thank you for the 5-star review! We are truly happy to hear that you enjoyed your time with us. Thank you for your recommendation and welcome to the Capo VW family!

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