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Eric Duke
Eric Duke at Parks Ford Lincoln of Gainesville
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Eric Duke

Service & Parts Director

Parks Ford Lincoln of Gainesville

3333 North Main Street
Gainesville, FL 32609

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4.8
55 Reviews
4.8

55 Reviews

Write a Review

55 Reviews of Eric Duke

April 05, 2025

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Employee Rating

Great experience. Technician was very fast and service technician explained everything well. Will be back. More

by Rbullara3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donna Houlahan, Cody Curtis, Levin Hickman, Carlos Montijo, Nick Burke, Brad Ford, Christain Butler, Gerald Acevedo, Michael Muldoon

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Apr 05, 2025

Parks Ford Lincoln of Gainesville responded

Thank you for sharing your experience! We're glad to hear everything was handled quickly and clearly. We look forward to serving you again! Michael Muldoon Service Manager 864-918-7012

March 18, 2025

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Employee Rating

I've gotten five cars from there now and they are so nice and helpful and everybody there is great can't wait to get back and get another one thank you thank you thank you More

by rsslllav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Plourde, Chris Sandridge

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Mar 19, 2025

Parks Ford Lincoln of Gainesville responded

Thank you for your loyalty and kind words! We're grateful for your support and thrilled to hear you've had such great experiences with us. We look forward to helping you with your next car when the time comes! Michael Muldoon Service Manager 864-918-7012

March 16, 2025

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I have been driving and having vehicle services for 60 years and Parks Ford has provided the best service I have ever had in the ten years I have been living in Gainesville FL. Bill Stoufer has always be More

by mhgoldman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Stoufer

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Mar 18, 2025

Parks Ford Lincoln of Gainesville responded

Thank you for your kind words and for trusting us with your vehicle service for the past ten years! We appreciate your loyalty, and Bill will be glad to hear your feedback. If you ever need anything, don't hesitate to reach out. Michael Muldoon Service Manager 864-918-7012

March 12, 2025

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I've always been happy with the service I received from the Ford dealership they explain things so I understand them and as soon as they figure out the problem they let me know what it is and they always t More

by METAHUMAN_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Stoufer, Donna Houlahan, Cody Curtis, Levin Hickman, Nick Burke, Brad Ford, Cameron Tompson, Christain Butler

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Mar 12, 2025

Parks Ford Lincoln of Gainesville responded

Thank you for your kind words and for trusting us with your vehicle! We’re glad to hear that our team keeps you informed and explains everything clearly. Providing great communication and service is always our goal, and we truly appreciate your loyalty. We look forward to serving you again in the future! Michael Muldoon Service Manager 864-918-7012

February 26, 2025

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Employee Rating

We have always had a great experience at ford always helpful and respectful. I have had Ford cars as far as I can remember. A special thanks to Ryan Terry, Eric Duke for wonderful service just when my h More

by kevin_higgins2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Plourde , Ryan Terry sales department

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Feb 27, 2025

Parks Ford Lincoln of Gainesville responded

Thank you so much for your heartfelt feedback! We’re honored to have earned your trust over the years and are thrilled to hear Ryan Terry and Eric Duke went above and beyond to help you and your husband find the perfect vehicle. Your loyalty to Ford means the world to us, and we look forward to continuing to provide you with the respectful, helpful service you deserve. Thank you again!

February 26, 2025

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The service was top notch! They got me in a new car at the price I wanted and with great customer service. I would highly recommend this location. More

by Austin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Weir Alexander, Brooke Brower, Rob Terry, Joseph Cox, Michael Archer, Donna Houlahan, Zack Perkins, Lowell Lackey, Gerald Acevedo

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Feb 27, 2025

Parks Ford Lincoln of Gainesville responded

Thank you so much for your wonderful feedback! We’re thrilled to hear you had such a great experience and that our team was able to get you into the perfect vehicle at the right price. Your recommendation means a lot to us — we look forward to serving you again in the future!

February 24, 2025

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Employee Rating

I highly recommend mobile service to family and friends. This service was fast and convenient! More

by THLYNN9918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donna Houlahan, Cody Curtis, Levin Hickman, Zack Perkins, Donovan Plank, Carlos Montijo, Brad Ford, Michael Muldoon

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February 13, 2025

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Employee Rating

Staff is friendly and efficient! Place is kept clean. Service time is quick. Mechanics are professional! I take my F150 for servicing each time! More

by DECHANCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cody Curtis, Zack Perkins, Nick Burke, Christain Butler

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February 09, 2025

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Employee Rating

They were great! They took time to hear and delivered. Thank you Mr Alexander Weir! More

by cmgoodwine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Weir Alexander, Brad Ford, Alex Backman

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February 06, 2025

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Employee Rating

I appreciate the complimentary Uber so I can go run an errand while my car is being serviced. More

by MAREMARTINSHOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 06, 2025

Parks Ford Lincoln of Gainesville responded

Thank you for taking the time to complete the review. Anytime, we enjoyed having you. Is was a privilege attending to your service needs.

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