Enoch Mikell
Enoch Mikell at Sullivan Cadillac

Enoch Mikell | Page 14

Finance Manager

Sullivan Cadillac

4040 SW College Rd
Ocala, FL 34474

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4.8
140 Reviews
4.8

140 Reviews

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140 Reviews of Enoch Mikell

August 04, 2023

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Employee Rating

Part was supposed to be ordered a year ago for warranty never got called back. Car was sold to me with bad tires. Nothing to be done. Service has never done anything wrong with my regular maintenance thoug More

by sarasfinley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ronnie Rodriguez, Amie Harrison

Aug 07, 2023

Sullivan Cadillac responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, The Sullivan Cadillac Team

Aug 10, 2023

sarasfinley responded

I need a contact. Ive emailed rich and left him a voicemail. The used car sales manager said because they had to replace my battery the day after i bought there was no help for me with the tires because they lost $140. My car wasnt inspected as it should have been before my purchase.

August 03, 2023

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James did a great job taking us through the buying process.. Everyone was friendly and we are looking forward to our experiences with this dealership. More

by RANCEMINISTRY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Betancourt , Janie Mosley, Dennis Woods

Aug 04, 2023

Sullivan Cadillac responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay them to the team. Take care and have a great day. Sincerely, The Sullivan Cadillac Team

July 17, 2023

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Jaime Daigle was very helpful. She was pleasant and helped me out with a courtesy car. She has helped me in the past and has been delightful to work with. More

by preynoldssr
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Richard Gruber , Luke Reynolds

Jul 19, 2023

Sullivan Cadillac responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Sullivan Cadillac Team

July 08, 2023

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Employee Rating

Very knowledgable sales representative, great customer service, building was clean, beautiful vehicles. One day I’ll have the Escalade, and I know where I’ll be going for it. More

by gross.miranda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Cruz, Ronnie Rodriguez

Jul 11, 2023

Sullivan Cadillac responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, The Sullivan Cadillac Team

July 06, 2023

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The folks are professional and customer service is the best. Strive to please both the purchase and the service bay More

by KWGVERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Betancourt , Janie Mosley, John Rollin

Jul 07, 2023

Sullivan Cadillac responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The Sullivan Cadillac Team

June 27, 2023

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In all my years of buying, owning or having many vehicles serviced, I have never had the quality of care or service as I have had with Sullivan Cadillac. From the moment we first stepped in the door w More

by legamix51
Service Price Transparency
Workmanship
Recommend Dealer
Yes

Other Employees Tagged: Jessica Perez, Dennis Woods. Jamie in Ocala service and Helena Chiefland service

Jun 29, 2023

Sullivan Cadillac responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Sullivan Cadillac Team

Jun 29, 2023

legamix51 responded

You are welcome. Know how sincerely we are speaking about our whole experience with your team. You need to take the way you treat your customers out to the rest of the world. It sure would be a much better place to live. You are a blessing. Sincerly, LEGAMIX51.

June 21, 2023

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Easiest car buying experience ever! Found the truck online everything was done over the phone, drive down signed and was on my way back home. Great people. More

by RAFESLAUGHTER94
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: John Rollin

Jun 23, 2023

Sullivan Cadillac responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Sullivan Cadillac Team

June 02, 2023

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Always a pleasant experience visiting the Dealership. Our Salesman, Bob V has helped us with several vehicle transactions. Our new XT5 purchase was very good with our only recommendation to have a speedi More

by esponewproducts
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Gruber, Bob Vitrano

Jun 05, 2023

Sullivan Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Sullivan Cadillac Team

June 01, 2023

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Employee Rating

I deal with Jamie when I come in and the service is wonderful. Her attention to getting all the correct information to be able to let the technician know exactly what the problems are. More

by CCSHORTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Gruber, Jared Reynolds , Jessica Perez, Luke Reynolds, Roy Smith

Jun 02, 2023

Sullivan Cadillac responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Sullivan Cadillac Team

May 30, 2023

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Employee Rating

The salesman was very polite he ask me what I was looking for in particular I gave him my price range and he found what vehicle I was looking for in my price range More

by fury66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roy Smith

Jun 01, 2023

Sullivan Cadillac responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The Sullivan Cadillac Team

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