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Enoch Mikell
Enoch Mikell at Sullivan Cadillac

Enoch Mikell

Finance Manager

Sullivan Cadillac

4040 SW College Rd
Ocala, FL 34474

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4.9
83 Reviews
4.9

83 Reviews

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83 Reviews of Enoch Mikell

May 28, 2025

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Employee Rating

Reese is a wonderful sales expert, very knowledgeable and easy to talk to! Thank you Reese! More

by JAXTK
Recommend Dealer
Yes

Other Employees Tagged: Reece Vaugh-Edwards

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May 28, 2025

Sullivan Cadillac responded

Thank you for the kind words! We're thrilled to hear about your positive experience with Reese at Sullivan Cadillac. We pride ourselves on having knowledgeable team members who create a welcoming environment for our customers. We appreciate your feedback and hope to see you again soon! Sincerely, The Sullivan Cadillac Team

May 28, 2025

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Employee Rating

Not what I would expect. They sold me a CPO that was in a collision. More

by PONCEDUDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Salesman Not on list

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May 28, 2025

Sullivan Cadillac responded

Thank you for your feedback. We understand your concerns regarding the Certified Pre-Owned vehicle you purchased. At Sullivan Cadillac, we aim to maintain high standards in our vehicles and transparency in our sales process. We encourage you to reach out to us directly to discuss your experience further. Your satisfaction is important to us, and we want to ensure we address any issues. Sincerely, The Sullivan Cadillac Team

May 29, 2025

PONCEDUDE responded

My wife and I bought the 2018 XT5 Cadillac under the assumption and feedback given to us by the salesman, as our Caddy being a “CPO” vehicle. Reason for which we did not question the salesman or requested a Carfax report. He unfortunately, is no longer with your organization. Approximately 6 to 7 months ago, my wife and I went to trade in the Caddy for another vehicle at another dealership. The salesman at that dealership pulled up the Carfax. When the salesman gave us the information of the vehicle being in a prior collision, the appraisal of our Cadillac dropped by $10,000. It is then, that the salesman showed us the Carfax and the report on the collision of the vehicle as being major damage. My spouse and I were completely taken by surprise, and needless to say so disappointed that truthfulness and transparency, was not the gold standard of Sullivan Cadillac. Your sales manager, Mr. Richard Gruber, or general manager, have sent us multiple invitations to trade-in our Cadillac for another Caddy. In lieu of, what had transcribed previously, my spouse and I would never do or recommend anyone to do business with Sullivan Cadillac again. It has been a very disappointing experience. Considering the fact that we did not receive full disclosure about the vehicle, we would never consider purchasing another vehicle from your organization. The standard of Cadillac and the reputation of Cadillac has stood for itself for many years. Deceptive business practices are not the gold standard of Cadillac. However, word-of-mouth can carry much weight, especially when neighbors friends and family asked or inquire as to your personal vehicle.

May 26, 2025

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Employee Rating

Great staff and beautiful facility and grounds. Will definitely be a returning customer. Our sales person, Joey, did a perfect job! More

by SWAMPLIFE1968
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joey Frampton

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May 27, 2025

Sullivan Cadillac responded

Thank you so much for your review! We're happy to know you had a great experience at Sullivan Cadillac and that Joey provided you with excellent service. We appreciate your feedback about our staff and facility. We look forward to welcoming you back as a returning customer! Sincerely, The Sullivan Cadillac Team

May 23, 2025

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Employee Rating

We have been customers of Sullivan for sometime now. They work to get your transaction approved and satisfaction. We worked with Mike Dallett, who is very informative and handled the transaction in a More

by longmire410
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Gruber, Mike Dallett

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May 23, 2025

Sullivan Cadillac responded

Thank you for your kind words! We're thrilled to hear about your positive experience at Sullivan Cadillac with Mike Dallett. It's wonderful to know that he was able to assist you professionally and effectively. We truly appreciate your loyalty and look forward to serving you again in the future. Please don’t hesitate to reach out if you need anything else! Sincerely, The Sullivan Cadillac Team

May 20, 2025

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Employee Rating

Friendly staff throughout the dealership. Knowledgeable salesperson Bob Vitrano made the trade and the paperwork easy. More

by gallipoli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Vitrano

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May 20, 2025

Sullivan Cadillac responded

Thank you so much for your review! We appreciate your feedback about our friendly staff and Bob's knowledgeable assistance during your trade at Sullivan Cadillac. We're glad we made the process easy for you. We look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team

May 06, 2025

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Employee Rating

Mike the sales representative was very helpful knowledgeable and very patient with all the questions I asked. That is why I make the decision purchase the Optiq. More

by grossman.steven
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Dallett

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May 07, 2025

Sullivan Cadillac responded

Thank you, for your wonderful feedback! We're thrilled to hear that our sales representative was helpful, knowledgeable, and patient with your questions. It's great to know that this contributed to your decision to purchase the Optiq. We appreciate your business and look forward to serving you again at Sullivan Cadillac! Sincerely, The Sullivan Cadillac Team

May 01, 2025

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Employee Rating

I had an excellent experience with Sullivan Cadillac. I had gone in several times and met with Reece over the course of one week, but eventually settled on a practically brand new Honda Civic Sport. It w More

by Tara
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Gruber, Reece Vaugh-Edwards

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May 02, 2025

Sullivan Cadillac responded

Thank you so much for your wonderful review, Tara! We're thrilled to hear about your excellent experience with Sullivan Cadillac and Reece. It’s fantastic that you found the Honda Civic Sport and appreciated the service, including the ceramic coating. Your recommendation means a lot to us! We look forward to assisting you again in the future. Enjoy your new car! Sincerely, The Sullivan Cadillac Team

April 24, 2025

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Employee Rating

Finance manager, Mikell lied about our interest rate! He told us 5.99 and I asked about going elsewhere, including GM Told us it was the lowest anywhere! Heard from Space Credit Union and it is 6.99!! More

by NANCEE4953
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: James Betancourt

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Apr 25, 2025

Sullivan Cadillac responded

Thank you for sharing your experience with us. We understand your concern regarding the interest rate discussed during your visit to Sullivan Cadillac. Please feel free to contact us directly so we can discuss your concerns further. Sincerely, The Sullivan Cadillac Team

April 19, 2025

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Employee Rating

The place is clean and the employees are very courteous and friendly. Our salesperson is very accommodating. I would recommend your dealership to my friends who are looking for a new car. More

by CAROL_7586
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Vitrano

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Apr 20, 2025

Sullivan Cadillac responded

Thank you for your wonderful review, Carol! We're delighted to hear that you found Sullivan Cadillac to be clean and our team friendly and accommodating. Your recommendation means a lot to us! We look forward to assisting you and your friends in the future. Sincerely, The Sullivan Cadillac Team

April 08, 2025

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Employee Rating

I would have liked the car to be given to me but lol it was great love the car and joey was great even with the broken foot and all. More

by PATTYLATVA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joey Frampton , Norman and Patty Latva

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Apr 08, 2025

Sullivan Cadillac responded

Thank you for your wonderful review, Patty! We're thrilled to hear that you love your new car and that Joey provided great service, even while managing his broken foot. We appreciate your feedback and look forward to seeing you at Sullivan Cadillac again! Enjoy your ride! Sincerely, The Sullivan Cadillac Team

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