Elliott Bourne III

I was looking for a new SUV in a particular color, which happened to be discontinued. Elliott tracked down one for me with all the options I was looking for. He helped me always with a kind attitude and a happened to be discontinued. Elliott tracked down one for me with all the options I was looking for. He helped me always with a kind attitude and a smile. It was an easy experience and I would recommend Elliott if you ever need a new Mercedes. More

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Great customer service & friendly environment. Excellent business acumen and overall willingness to meet my needs as a customer. Greatly appreciate everything from Elliott and the team! Excellent business acumen and overall willingness to meet my needs as a customer. Greatly appreciate everything from Elliott and the team! More

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Mr.Bourne was very informative about the car that I choose. He gave me his undivided attention in every aspect of purchasing this car. He gave an extensive editorial on the safety features which I app choose. He gave me his undivided attention in every aspect of purchasing this car. He gave an extensive editorial on the safety features which I appreciated very much. I didn’t learn to drive until a later age . This will be my third car that I have purchased from him. He had never steered me wrong. He is the best at what he does and that is selling cars. More

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Mr. Elliot Bourne made me really comfortable even before I entered the Owings Mills Mercedes-Benz dealer. His friendliness and respect attracted me to the place. When the listing price was a little beyond m I entered the Owings Mills Mercedes-Benz dealer. His friendliness and respect attracted me to the place. When the listing price was a little beyond my price range, Mr Elliot was able persuade his financial manager on my behalf. When the price reduction was still above the price I could afford. I had to leave without a vehicle. But Mr Bourne still persuaded his manager for the price I was seeking, the next day even though he was away on vacation. Because of his relentless effort I was able to purchase the vehicle I wanted in my price range. More

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A warm, friendly, knowledgeable and professional environment is the terms I would use to describe my experience at Mercedes Benz in Owings Mills . I did not come in to purchase a vehicle that day n environment is the terms I would use to describe my experience at Mercedes Benz in Owings Mills . I did not come in to purchase a vehicle that day nor had I ever really considered a Mercedes Benz but this was the best buying experience I have ever had. I was made to feel like a queen, a valued friend. I will definitely recommend them. More

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It was a wonderful car buying experience. In particular, my dealer, Elliott, was first rate. He went above a beyond in searching for my desired vehicle. He’s my guy from this point on! In particular, my dealer, Elliott, was first rate. He went above a beyond in searching for my desired vehicle. He’s my guy from this point on! More

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The entire staff was very professional and helpful. Especially our salesman Elliot who went beyond his duties to answer questions, provide continuous support to us. Especially our salesman Elliot who went beyond his duties to answer questions, provide continuous support to us. More

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Working with Elliott was excellent. He’s a real professional. I traded in my car for a newer model and Elliott made the process so easy. Actually, he exceeded my expectations. His post- He’s a real professional. I traded in my car for a newer model and Elliott made the process so easy. Actually, he exceeded my expectations. His post-purchase support was much appreciated. What a difference in dealerships compared with Catonsville Mercedes where I purchased 2 cars. Owings Mills Mercedes service is also excellent. David-Pikesville More

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Great staff. Willing to go the extra mile to make your deal happy and easy. Willing to go the extra mile to make your deal happy and easy. More

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I went to Mercedes Catonsville and Cocekysville, I walked the lot and not one representative acknowledged me. I went to Owings Mills and here comes Elliot. Acknowledging me and wanting to assist. That's what the lot and not one representative acknowledged me. I went to Owings Mills and here comes Elliot. Acknowledging me and wanting to assist. That's what I am talking about...... I shouldn't have to come find a representative when I am spending THOUSANDS of dollars. He was very informative and made my decision easier for me. Everyone that I encountered at Owings Mills was very pleasant. I look forward to this Mercedes of Owings Mills experience. More

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