Elliott Bourne III | Page 2

Elliott was patience with my needs and understood what needed. With this upgrade I was truly satisfied. Thanks Elliott for your professionalism. needed. With this upgrade I was truly satisfied. Thanks Elliott for your professionalism. More

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Elliot listened to what I was looking for and then went above and beyond to make sure I was satisfied with my choice. above and beyond to make sure I was satisfied with my choice. More

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The team I worked with at Mercedes Benz of Owings Milll, MD (Elliott Bourne, Courtney Devilbliss, Rob Banks and the finance dept) are amazing! My customer service experience was phenomenal! The entire team MD (Elliott Bourne, Courtney Devilbliss, Rob Banks and the finance dept) are amazing! My customer service experience was phenomenal! The entire team is knowledgeable and very professional. Special recognition and appreciation to Mr. Elliott Bourne who needs to be the Mercedes Benz salesman of the century! From the time I entered the showroom to the time I drive off with my new car, he made sure my experience was the epitome of any car buying experienceI have ever had! Mr. Bourne is easy going, patient and did not at any time make me feel pressured to purchase a car. He is into his business. knowledgeable and provided detailed information about the car. He is also professional, open, friendly and easy to converse with. The tech training I received from Courtney Devilbliss about the car is/was top notch and thorough, All of my questions were answered and I never was made to feel unappreciated. The dealership is comfortable, and was not too loud and had the right amount of traffic. My experience was rewarding, memorable. Much better than I imagined it would be. Thank you Mercedes.Benz of Owings Mills MD. More

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I had an outstanding experience with both the sales representative, Elliot Bourne, and the sales manager. The level of professionalism, care, and dedication they demonstrated went far beyond my expecta representative, Elliot Bourne, and the sales manager. The level of professionalism, care, and dedication they demonstrated went far beyond my expectations. Mr. Bourne went over and above the call of duty — even coming in on his day off to ensure that everything was handled smoothly and that I was taken care of. That kind of commitment is rare and speaks volumes about his dedication to his customers. There were no bogus or fake fees added to my deal. There were no aggressive tactics or pressure of any kind. He was so pleasant and professional. The sales manager, Mr. Pozderac, also played an exemplary role, ensuring that the process was seamless and that all my questions and concerns were addressed thoroughly. Together, they created a truly exceptional experience that left me confident and satisfied with my purchase. I was even surprised at how much I enjoyed my time in the finance office with Mr. Kolo. I can't remember a time when that was true. The whole experience is high tech. I cannot say enough about how impressed I am with their efforts. They turned what could have been a stressful process into an easy and enjoyable one. I will buy every Mercedes from this dealership in the future and recommend anyone in the market to do the same. More

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Elliott Bourne III, is a top professional. My wife and I purchased three Mercedes -Benz from Elliott, he is truly the best salesperson. He is knowledgeable, and attentive to all details. Ellio My wife and I purchased three Mercedes -Benz from Elliott, he is truly the best salesperson. He is knowledgeable, and attentive to all details. Elliott is extremely exceptional in what he does to please his customers. More

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Friendnly,professional, supportive,reputable,clean environment,exceptional service,dedicated,very helpful, knowledgeable about their vehicles environment,exceptional service,dedicated,very helpful, knowledgeable about their vehicles More

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Mercedes-Benz of Owings Mills worked with me for over a year. They were patient they weren’t pushy they more than satisfied my demands. I would return to them again and again. Eliott and the general manage year. They were patient they weren’t pushy they more than satisfied my demands. I would return to them again and again. Eliott and the general manager were both very professional, very knowledgeable, and very accommodating. More

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This is my second purchase from Mercedes Benz of Owings Mills, coordinated by Elliott Bourne. In both instances, his devotion to customer satisfaction, beyond the purchase, has been exceptional. Because of Mills, coordinated by Elliott Bourne. In both instances, his devotion to customer satisfaction, beyond the purchase, has been exceptional. Because of my confidence in his steady and dependable customer relationship, I have recommended friends without reservation. My confidence in Mercedes Benz of Owings Mills also extends to the service department, in particular my relationship with my service representative, Sean. This is a first/class dealership. I have not been disappointed. More

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Elliot is the best sales rep EVER! ! His helpfulness and professionalism is unmatched!! He made the process of replacing my totaled vehicle super easy and stress-free. He listened to ! His helpfulness and professionalism is unmatched!! He made the process of replacing my totaled vehicle super easy and stress-free. He listened to my request and found the perfect vehicle for me and my daughter. I can’t thank Elliot enough for all he’s done. He’s the absolute best!! More

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I want to thank Elliott for making my car leasing experience incredibly easy and efficient. From the first moment I reached out until the moment I drove away in my new car, Elliott went out of his w experience incredibly easy and efficient. From the first moment I reached out until the moment I drove away in my new car, Elliott went out of his way to make me feel like a valued customer. He worked diligently to make sure I was getting the best deal and never tried to "hard sell" me on anything during the process. I wish I could remember everyone else's name at the dealership, but each person I interacted with treated me with kindness and professionalism. I cannot recommend Elliott and the dealership enough. In fact, this is my second Mercedes vehicle, and for my previous lease, I worked with another local dealership. My experience with the other dealership was less than desirable. Because of Elliott and the rest of the staff at MB of Owings Mills, I will continue to return to this location for my future MB leases. Thank you, Elliott! You're the best! More

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