Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Elizabeth Strickland
Refer Me
Elizabeth Strickland
Warranty & Insurance Admin
Lithia Hyundai of Anchorage
5400 Old Seward Hwy
Anchorage, AK 99518
32 Reviews
Dealership Experience
13 yrs, 2 mos
Industry Experience
13 yrs, 2 mos
32 Reviews
Write a Review
32 Reviews of Elizabeth Strickland
October 27, 2024
Place is a good place to go to when getting your car new or used it’s a good place to go get csts or used it’s a good place to go get csts More
by ANDREI.RIPARIP
Verified CustomerOther Employees Tagged: Jessica Konstantynowicz , Que
September 19, 2024
I’ll start off with the fact that I bought my vehicle from this dealership roughly 3 years ago. My vehicle became due for a recall so I dropped my vehicle off to hopefully fix the issue with my vehicle n from this dealership roughly 3 years ago. My vehicle became due for a recall so I dropped my vehicle off to hopefully fix the issue with my vehicle not starting. After calling roughly 4 times, I was able to speak with Christian. I was told that the battery($300) would need to be replaced to be worked on further so we went ahead and agreed so the recall could be fixed. I picked my vehicle up this past week and to my surprise, my vehicle now had visible mold on my driver/passenger side floors and to both my front and back seat belts. Elizabeth, at the front desk, expressed her regret that this occurred and was able to have my vehicle detailed I was very thankful that something was done. She was very helpful and personable during the entire encounter. Lastly, I left the dealership after the cleaning and drove it south 2 hours to my apartment and let it sit for a few hours. When I came back out again to drive, it was unable to start(the same reason I originally dropped the vehicle off). Ultimately, I left my vehicle in my garage and took the shuttle back to Anchorage. I would like to shout out Blayke as he was the only one I could get ahold of through the process. He was beyond helpful and when he said he’d do something, he did it. More
by BROOK_BURGESS
Other Employees Tagged: Blayke Mccarthy, Christian Diaz
September 06, 2024
I just want to thank for checking my engine and kept it for 2 days and found it to be in good condition. I especially want to commend the two workers who work to greet the people, Christian and so sorry ( for 2 days and found it to be in good condition. I especially want to commend the two workers who work to greet the people, Christian and so sorry (name)) the only lady with him who does outstanding job greeting people with smile, courteous, kindness that people want to see as first entering your Lithia office. I thank you workers in the back who does good job also fixing cars. I can see great changes in Lithia with new managers from before. My utmost sincere Thank you for all you all do. Sorry I do not know the names of all workers but you are marked as high scores More
by Emendes
Other Employees Tagged: Jessica Konstantynowicz, Mark Brookins, Ian Chase, Chris Schmidt, Wayne Marc Cravey, Cameron Kerns, Christian Diaz, Jason HESS, Joshua Shook
June 20, 2024
I needed a recall taken care of that had some complications. Plus, I live 120 miles away from the dealership. When I first met Dana, she was a huge help. She gave me her card and stayed in contac complications. Plus, I live 120 miles away from the dealership. When I first met Dana, she was a huge help. She gave me her card and stayed in contact by email. Dana went above and beyond to accommodate me. The day we scheduled the service, it was completed on time, and both Dana and Dante were helpful at the service desk. Also, when Liz heard us say we needed the recall clearance done ASAP, she stopped what she was doing to immediately take care of it. The service was excellent! More
by JSWANDER
Other Employees Tagged: Dana, Dante
June 16, 2024
This will be laughable. Original intent was servicing my Hyundai accent oil change. The service center rescheduled my oil change, and 2weeks later, I called w/in 24hrs, h Original intent was servicing my Hyundai accent oil change. The service center rescheduled my oil change, and 2weeks later, I called w/in 24hrs, having left to visit sister out of state. Super great to get the text’d automatic reschedule👍🏼. Tho, that is a first and may have had to do with the pending ‘millennial theft recall’ with the ignition. Anyway, nice to get a reschedule, thank you 🙏🏼. With recall I was encouraged that I would get Uber’d\Lyft’d as a courtesy. 🙂 Yes, it was decent going out, and if your not already laughing 😆, yeah, no Uber’d\lyft’d back. 😐 Yeah, it’s a busy time(May in AK) and managing good service and happy crews both sides; workers/staff and clients is where the Goldilocks zone is located!! Tho, having called for a return ride, the gentleman taking my call; took it so far as to say he ordered one and it’d be arriving. Perhaps at this time in day and relationship, it gets slippery to reason the actual status of the responsibility of dealership to client; and communicate ‘there would not be a return ride’ !! Tho, I believe it can be done, or restructured to get that end met altogether. After 20 mins, I call back and was met with, another gentleman who alluded to the return ride being arranged and then calling again, my phone 📞 number being categorized as ‘spam’ !!!! Ok! Got this, tho are we all that sour at this time of day to not just swing the energy\ attitude\connection to some effort of ‘actual’ clarity- something, ‘we aren’t set up for that at the moment; and maybe in the future and we hope you can come pick up this evening and check out your new updated anti theft ignition. Is that gaslighting ??¿ or forward communication ??¿ More
by gretchen
Other Employees Tagged: Kevins Mercedes
