Elias Ashkar

Everything was excellent wright from the beginning with making an appointment to bringing in the car to talking to the Honda people and waiting for the quick return of the vehicle making an appointment to bringing in the car to talking to the Honda people and waiting for the quick return of the vehicle More

by PORAZZOPAUL Verified Customer Verified Customer

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Staten Island Honda has met my needs providing a good lease deal with professional and excellent personal service. They always provide me with great service. lease deal with professional and excellent personal service. They always provide me with great service. More

by Pete_bourboulis Verified Customer Verified Customer

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Friendly service, convenient location and keeps customers updated. Dealership is not far behind and while waiting you get to see the new models. updated. Dealership is not far behind and while waiting you get to see the new models. More

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I want to say that Staten Island Honda is an excellent car dealership. I have been dealing with them for more than 15 years. They have always provided excellent service from the Sales to Service side of t car dealership. I have been dealing with them for more than 15 years. They have always provided excellent service from the Sales to Service side of the business. My most recent visit to have my windshield changed on my 2023 Honda Pilot is an example of how they will go above and beyond to satisfy their customers. They were the only ones who were able to get me the windshield in a timely manner, schedule the installation, and keep me informed of every step of the installation. I would like to thank Steve Risso, Joe DeLuca, Jeff Pasenkoff and Samer Moussa for their teamwork in getting the proper windshield and providing a great installation experience. Can't say enough about how all the members of this dealership work with each other to give excellent customer support. More

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Honda of Staten Island are a very strong dealership. They strive to satisfy customers in as helpful a way as possible. They provide good feedback to your questions and try to assure you are buying the c They strive to satisfy customers in as helpful a way as possible. They provide good feedback to your questions and try to assure you are buying the car best suited for you. Overall, had an excellent experience leasing my car through them. More

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Great service at this Dealership Recommend to anyone to take their car Thank you for your support take their car Thank you for your support More

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Raymund Valenzuela is a very professional and personal person to use. I have been going to him for 14 years. He always makes sure he works out the best deal for you that he can and he is always friendly a person to use. I have been going to him for 14 years. He always makes sure he works out the best deal for you that he can and he is always friendly and happy to converse. More

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I leased a 21 passport with my husband last month the sales team was great ,price was good and team was friendly -unfortunately this car has some issues! I don’t blame the dealer I blame the maker (Honda sales team was great ,price was good and team was friendly -unfortunately this car has some issues! I don’t blame the dealer I blame the maker (Honda). Since we bought the car I have been driving it back and forth to work and with my son. After a car wash one day I had noticed rust behind the wheels. I told my husband about it he said it wasn’t like this when we bought it. About week later I started to notice a weird feeling when driving so I gave my husband the car to drive . After him driving it he feels it has some transmission issues. Between that and the rust he was super pissed. He contacted Honda hq and brought it for service. Jeff the manager was super helpful and nice my husband said but unfortunately after the visit the rep that came from hq told us the car is normal! I’m sorry rusty/ not proper functioning transmission is not normal I am very unhappy that I do not feel safe to drive this car and now every month I have to pay for something I can’t even get behind the wheel . My husbands friend has the 20 passport no issues no rust no transmission problems why is this the issue with the 2021? More

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Recently bought a 2017 Honda Accord Touring from Honda of Staten Island. I live nearly two hours away and conducted most of my business over the phone with Lauren from BDC. Although they wouldn't budge on th Staten Island. I live nearly two hours away and conducted most of my business over the phone with Lauren from BDC. Although they wouldn't budge on their prices I still decided to go ahead with this vehicle because of the touring package and low miles. Lauren was excellent throughout the entire process! Edyta was quite fair in handling going over the car and giving us her time in a timely manner. Elias was kind enough to go over the car as well. My first impressions on the car were a little lower than expected due to the baseball sized dent, multiple hard scratches, and paint blemishes. I decided to test drive it locally as I couldn't take it on the highway, and it drove smooth! Being a used car I came to terms with the fact that it may not be perfect and may have some imperfections. Still, I kept an open mind and purchased the car for their asking price on paper. Papers signed, done deal. When I left the dealership for the two hour drive home, I couldn't help notice the terrible car vibrating and shaking as soon as we got on the highway! This occurred the whole time from 65-75mph(kept the car steady at 70mph). When I arrived home it turns out that three out of four tires are completely different and one of the tires has a bubble forming on the sidewall! The next day upon further inspection, it turns out that two wheels are damaged and bent!! Explains the tire bubble and shaking while highway driving. I immediately contact the dealership and no one had picked up the phone for two day. I left voicemails for Elias and got no response. The only contact I had was with Lauren in BDC through email. I was furious by how Honda of Staten Island sold me a car with bent wheels and a bubble tire! I accepted the imperfections of the car on the body, but had I known the wheels and tire damages, I would Never have bought the car! It's not likely one can see bent rims. This is a hazard to anyone on the road if god forbid the tire blew out, or if the tire was leaking more air. Since my four days of ownership the tire has already leaked air on me and the "Low Tire Pressure" light came on. This should be considered more than just a cosmetic defect, and instead is a safety hazard. I eventually got a hold of Delina, and was told that I purchased the car "as is" and they wouldn't replace the bent wheels or replace the bad tire. I was told to bring it down to service so they'd do an alignment...which does NOT help my bent wheels! I was told the vehicle was inspected prior to my purchase. The way I see it is one of two ways: 1- The dealership inspected the car completely and knew of the wheel/tire damage, lied to me and said it was good, then sold it to me..or 2- The dealership did not inspect it at all and just sold it to me "as is". This to me does not sit well at all. I can accept the cosmetic imperfections but this level of service and hospitality is unacceptable! All I want is the dealership to do is what's right and replace the damaged wheels and tire. My conversation with Delina just goes to show the dealership does not care for the safety of their customers. What a shame. I hope the dealership can take responsibility and replace the bad tires and wheels as it is a matter of safety according to the NHTSA. Overall, this dealership in particular does not live up to any Honda dealership standards that I have done business with in NY or NJ, not even close. More

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Four years ago when we purchased our 2016 Honda Odyssey Elite we went to Jersey because Jersey dealerships at the time gave more competitive pricing. However, this time around when we plan to purchase a us Elite we went to Jersey because Jersey dealerships at the time gave more competitive pricing. However, this time around when we plan to purchase a used Honda Accord we decided to give Honda of SI a second chance. We can safely say their certified used cars prices now are competitive and they priced it well to sell fast. Edyta, our sales consultant is knowledgeable, patience and friendly and very easy to work with. It is rare for me to give high mark for any car dealership but I just had a very positive experience as we did not have to go back and forth playing cat and mouse game with the price. I would encourage local residents to check out Honda of SI first before venture out to other places. We got the car we love at a fair price and at the same time we help out our local community. It is a great feeling. New owner of the 2017 Certified Honda Accord EX-L, Mike & Sonia More

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