Edwin Aguilar

I actually made appt with the wrong Toyota dealer but Edwin went in took me in appreciated thant Edwin went in took me in appreciated thant More

by dianabickems Verified Customer Verified Customer

Report | Print

Not very timely, had an 11 appt & the wait was long and not attentive to customer needs. Did not change or set my maintenance schedule electronically and there was a scratch on my car door. Didn't offer me not attentive to customer needs. Did not change or set my maintenance schedule electronically and there was a scratch on my car door. Didn't offer me any specials or discounts. More

by smithannette1845 Verified Customer Verified Customer

Report | Print

I've bought my family family's cars here for a few years now, they've always taken good care of me and the cars.. Service and repairs. It's also a great place for parts when I've needed them. now, they've always taken good care of me and the cars.. Service and repairs. It's also a great place for parts when I've needed them. More

by Roald Verified Customer Verified Customer

Report | Print

Justin Archer’s service department went out of their way to fulfill my needs. They installed a part on my truck for free & completed all the necessary services in a timely manner. to fulfill my needs. They installed a part on my truck for free & completed all the necessary services in a timely manner. More

by evan Verified Customer Verified Customer

Report | Print

I liked Carlos—he’s great. My only comments are about the other office staff. I think that that cashier and office girls need to learn some better customer service. They don’t My only comments are about the other office staff. I think that that cashier and office girls need to learn some better customer service. They don’t know how to address customers clearly. They look down when they are talking to customers which makes them hard to hear, and don’t look at customers like they matter. Lots of pointless side conversations with other staff that seems to slow them down in getting me checked out. More

by byron Verified Customer Verified Customer

Report | Print

The services department is quick and thorough. John Pena is an excellent service coordinator and I enjoy working with him. John Pena is an excellent service coordinator and I enjoy working with him. More

by Mark Verified Customer Verified Customer

Report | Print

We have been using Cowboy Toyota, now Norm Reeves Toyota for over two years. The service is superb. We are always kept informed and the work is completed quickly! My service reps are extremely competent an for over two years. The service is superb. We are always kept informed and the work is completed quickly! My service reps are extremely competent and friendly. Carlos is great. Top marks for Norm Reeves Toyota!!! More

by kkraft5 Verified Customer Verified Customer

Report | Print

John was helpful getting car maintenance done quickly. He has helped me on multiple occasions He has helped me on multiple occasions More

Report | Print

Thank you for taking care of my suv recall greatly appreciated my neighborhood home area appreciated my neighborhood home area More

by tinachap12345 Verified Customer Verified Customer

Report | Print

Very clear and informative. Answered all my questions. Knowledgeable and explained the loan process. Would recommend him to others. Answered all my questions. Knowledgeable and explained the loan process. Would recommend him to others. More

by jcmyers5 Verified Customer Verified Customer

Report | Print