Edson Trujillo
Edson Trujillo at INFINITI of South Bay

Edson Trujillo | Page 85

Service Advisor

INFINITI of South Bay

2900 Pacific Coast Highway
Torrance, CA 90505

4.8
898 Reviews
4.8

898 Reviews

Write a Review

898 Reviews of Edson Trujillo

December 11, 2018

Dealership Rating
Employee Rating

Great! Great service, friendly and easy to work. Had a loaner car available and made the process very easy. Very quick and easy repair! Thank you! More

by BAILEYSHOUSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 20, 2018

INFINITI of South Bay responded

Great Service is a great endorsement. Thank you for sharing your positive experience at INFINITI of South Bay and with our star Service Advisor, Edson. We will surely pass along your review. We are here for any other quick and easy or hard and difficult maintenance needs, because we have INFINITI service technicians that can do the job right the first time. Thank you for your business.

December 10, 2018

Dealership Rating
Employee Rating

Excellent service, exuberant prices The service representative was very courteous and knowledgeable. He offered a good discount, and I guess did all he could, but regardless of that pri More

by LETITCV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 20, 2018

INFINITI of South Bay responded

Thank you for your positive review of the personalized service you received at INFINITI of South Bay, and the discount you received for your repair. Please check our website monthly for new service specials should you have any pending service needs. And, if you would like to get into a new vehicle, please know that now is the best time to buy. Thank you for your business and we look forward to providing a luxury experience in every visit you have at INFINTI of South Bay

December 08, 2018

Dealership Rating
Employee Rating

Satisfied Nice waiting area. My service advisor was professional and thorough. I was in and out in less than 15 mins. I didn’t have to wait on the loaner vehicl More

by BROWNSTARR2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 20, 2018

INFINITI of South Bay responded

Thank you for recognizing our nice waiting area, we recently renovated so that our clients could enjoy the INFINITI luxury experience. At INFINITI of South Bay you'll find a waiting area that has Starbucks coffee, danishes in the morning and snacks and cookies in the afternoons... plus, we have comfortable leather chairs and couches to help make you feel at home. We appreciate your business and recognition of our good customer service. Thank you.

December 06, 2018

Dealership Rating
Employee Rating

Awesome service I brought my q50 in for warranty work. Edson with service was extremely courteous and provided me with a+ service. He was very communicative and exp More

by MAXQGENE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 07, 2018

INFINITI of South Bay responded

A+ Awesome Service! How's that for a glowing recommendation!?! Thank you kindly for such a positive 5 STAR review of INFINITI of South Bay, the best INFINITI dealership in Southern California. It feels great when your Service Advisor actually "advises" you and keeps you informed along the way, doesn't it? We are so glad you found those qualities in Edson. Thanks for taking the time to post your review and thank you for your business.

December 05, 2018

Dealership Rating
Employee Rating

40k service Edson took care of everything. He had the loaner car ready called me regarding recommended additional service and used coupons to help save me $$. Tha More

by GTACHIBANA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 07, 2018

INFINITI of South Bay responded

Thank you for coming to INFINITI of South Bay for your 40K service. We are grateful to Edson for his excellent customer service, we are glad he took good care of you. We update service specials monthly, so please remember to check our website often. Thank you for taking the time to post online about your positive experience.

December 04, 2018

Dealership Rating
Employee Rating

Awesome Infinity was a team of customer satisfaction driven members that always exemplify excellence. Their service exceed customer satisfaction goals which c More

by KEYCYNTHIA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ever Villalobos

Dec 05, 2018

INFINITI of South Bay responded

Awesome is what's Edson and Ever deliver, over and over again. Thank you so much for recognizing their excellence online. It means much to us, and so much more to our team. We are so grateful that we have been able to create an environment of trust, as this is what creates long-term satisfaction. We look forward to exceeding your goals on your visits to come. Thank you for kindly your business and your loyalty to INFINITI of South Bay.

December 04, 2018

Dealership Rating
Employee Rating

satisfied customer My first visit , quick & friendly service. Hassle free and the team was all helpful. The initial call was also timely. Thank you service team! More

by GENO3511
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 05, 2018

INFINITI of South Bay responded

Mr Washington, Thank you for your great review of INFINITI of South Bay. We are glad that you were a satisfied customer on your first visit, and we can assure you that your next will be just as good! We look forward to seeing you again and remember to look to our website for current service specials.

December 04, 2018

Dealership Rating
Employee Rating

Fast service The environment was welcoming and the staff was extremely helpful and caring. I felt confident and happy with the amount of help I got. I enjoyed the More

by BARCELON_LESLIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Chapman

Dec 05, 2018

INFINITI of South Bay responded

Sounds like we're like the Jimmy Johns of car service - freakin fast! Thank you for your great review and for recognizing Mark and Edson on your resent visit to INFINITI of South Bay. Great feedback for the team that they made you happy with the amount of help they provided. And thanks for recognizing our waiting area... we just remodeled to ensure a luxury experience for our clients.

December 04, 2018

Dealership Rating
Employee Rating

Great service Always GREAT customer service at this dealership from beginning to end. Very attentive staff and always make you feel at home. GREAT JOB GUY, KEEP UP More

by AGBRAVO2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Lopez, Rob Schweizer

Dec 05, 2018

INFINITI of South Bay responded

WOH! Awesome review of our team at INFINITI of South Bay. Thanks for calling our Alex, Edson and our General Manager Rob. We appreciate your post of our great customer service from start to end. Our goal is to make all of our clients feel like they are "at home". So pleased that we were able to provide this experience for you. Please look to us for your service and maintenance and service needs.

December 04, 2018

Dealership Rating
Employee Rating

5 Star Service I haven't been to this Dealership since the new ownership and I must say.. The service people are the same as before and they are great! They were ten More

by SPORTIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wilson Chihuahua, Thomas Moncayo, Candice Roxas, Ever Villalobos, The porter was great also. Good conversation on the way home.

Dec 04, 2018

INFINITI of South Bay responded

Thanks so much for recognizing the 5 Star Service our team at INFINITI of South Bay provided during your last visit. And, thank you for recognizing the entire service team in your review. We work hard to be attentive to our customers needs, and it means so much when it is recognized. We appreciate your feedback on our remodel. And as you have seen, we have created several areas in our lounge to accommodate the different needs of guests. There are comfortable leather chairs as if in a living room where clients can watch television and enjoy some beverages and snacks, there are work stations where clients can catch-up on business and there are chairs with tables where guests can comfortably share a conversation. Thank you for you business and your loyalty to INFINITI of South Bay.

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