Edson Trujillo | Page 84

INFINITI of South Bay responded

YessieV, Thank you for your positive Five Star review of Edson and your service experience at INFINITI of South Bay. It is good to know that our training is paying off in that your found our team to be efficient in scheduling your appointment and informative during your service. Apologies that we were not able to wash your car this time, yet we appreciate your recognition of the great car wash we performed on your last visit. We love positive and appreciative clients like you and look forearm to your next visit. Thank you!

INFINITI of South Bay responded

We appreciate your 5 Star review of INFINITI of South Bay and your experience with Edson, our star Service Advisor. What is most important to us, is that we were able to improve on your first experience to do better. Thank you for your purchase and know that our team can be trusted to provide the same great service experience for years to come. Thank you!

INFINITI of South Bay responded

Rej, In and out in an hour sure is quick! Thank you for letting us know that you received quick and professional service while at INFINITI of South Bay. One of the most important courtesies that we can provide our clients is letting them know the status of their vehicle... what will be done, how progress is coming and then finally, what was the ed result. We are glad to learn that Edson kept you informed during your service visit. Thank you for your business.

INFINITI of South Bay responded

Rubizi, Our team here at INFINITI of South Bay is very appreciative of your recognition of Edson's character and integrity, especially when our clients' interaction with personnel is creates a direct reflection on our business. We are blessed to have such an appreciative client and look forward to continuing to providing service with integrity. Thank you for servicing your vehicle at INFINITI of South Bay.

INFINITI of South Bay responded

Kawanna, Thank you so much for sharing that your experience at INFINITI of South Bay was fast, easy an courteous! And, thank you for recognizing Edson by name. We appreciate your comments on our new lounge and how we ensure that it is always stocked with a variety of snacks and beverages. Welcome to the INFINITI of South Bay family and we look forward to providing you an exceptional ownership experience for years to come.

INFINITI of South Bay responded

Bestest is the Bestest compliment we could ever receive!!! Thank you for posting your review of your experience at INFINITI of South Bay and the service provided by Edson. Our training stresses the importance of communication. And, we are pleased to learn that Edson went through what was needed and what was done. Thank you for your business and we hope to provide exceptional client service in 2019 and the years to come.

INFINITI of South Bay responded

Caddy, Thank you for your Five Star review and for posting that INFINITI of South Bay is the only place you take your INFINITI for service! What a compliment! It is a pleasure to learn that our Service Advisors Candice and Edson are able to identify repair issues and keep your car running like new. We appreciate your recommendation to other INFINITI owners and look forward to providing exceptional service in the years to come. Happy New Year!

INFINITI of South Bay responded

Nevin, Thank you for recognizing the consistence in our performance during your service visit to INFINITI of South Bay. We are pleased to hear that your found the customer service that Edson provided to be excellent. Your time in posting this review is appreciated and we look forward to providing exceptional customer service in your visits to come. Happy New Year from the team at INFINITI of South Bay,

INFINITI of South Bay responded

Genocash, Thank you for your Five Star review of your service experience at INFINITI of South Bay. We strive for quick, easy and friendly service. And thank you for recognizing the remodel of our service area. Here you will find amenities to make you feel at home. In addition to the comfortable leather chairs and big screen TV, we hope that you enjoyed the breakfast snacks and Starbucks coffee if you came in the morning or fresh chilled beverages and snack bars if your serviced in the afternoon. We appreciate your business and hope to see you again in 2019. Happy New Year!

INFINITI of South Bay responded

Our reputation proceeds us, so service at INFINTI of South Bay is normally rather busy. We are pleased to learn that Edson was able to fit you in, I'm sure he had to pull some strings. The best way to ensure no wait is to schedule your appointment online, and if you need a loaner for a larger repair then please remember to call. We are looking forward to servicing your vehicle in the future, or getting you in a new model soon. This is the best time of year to buy, Thank you for our business and we look forward to seeing you again soon.