Edson Trujillo
Edson Trujillo at INFINITI of South Bay

Edson Trujillo | Page 74

Service Advisor

INFINITI of South Bay

2900 Pacific Coast Highway
Torrance, CA 90505

4.8
898 Reviews
4.8

898 Reviews

Write a Review

898 Reviews of Edson Trujillo

July 28, 2020

Dealership Rating
Employee Rating

I'm a south bay resident so Infinity of South Bay is one of my favorite dealers. The sales & service departments are first class. They are courteous and professional. More

by JUSTAC21.WB
Recommend Dealer
Yes
Aug 31, 2020

INFINITI of South Bay responded

First-Class, courteous and professional - these are all attributes that my team strives to achieve. I am personally honored that Edson has provided this level of service. Your positive review of your experience here at INFINITI of South Bay is greatly appreciated. Thank you, Carlos Robles INFINITI of South Bay Service Manager

July 24, 2020

Dealership Rating
Employee Rating

Very friendly and helpful. Didn't have to wait long before they talk to you. The techs answered my questions and show concern. The waiting room is clean and they practice social distance. More

by DOMMCCLANAHAN
Recommend Dealer
Yes

Other Employees Tagged: Candice Roxas, Ever Villalobos

Aug 31, 2020

INFINITI of South Bay responded

Thank you for your positive review of your experience here at INFINITI of South Bay. And thank you for recognizing Candice, Edson and Everado in your review. I am pleased to learn that your wait time was short, and that my Technician was able to answer your questions with interest and concern. We do practice recommended COVID19 protocol. You can find more detail on our specific actions herewww.infinitiofsouthbay.com/covid-19/ We appreciate your business and welcome your return. Thank you, Carlos Robles INFINITI of South Bay Service Manager

July 22, 2020

Dealership Rating
Employee Rating

Edson is my service rep. and I am very pleased with him. He is my go to person when I need work done on my car. More

by LUVDENN
Recommend Dealer
Yes
Aug 31, 2020

INFINITI of South Bay responded

Thank you for your FIVE-STAR review of your service here with us at INFINITI of South Bay and with our top Service Advisor Edson. As the manager of the service department, it is assuring to me that Edson has earned your trust by honestly recommending the proper work on your vehicle, and delivering in a timely and professional manner. We appreciate your loyalty and look forward to seeing you again. Thank you, Carlos Robles INFINITI of South Bay Service Manager

July 20, 2020

Dealership Rating
Employee Rating

All was great. From check in thru the finish. Edson was super. I liked the text updates I received. As well as the option of confirming the price and work to be done. More

by JOYCE.MUSSENDEN
Recommend Dealer
Yes
Aug 31, 2020

INFINITI of South Bay responded

Joyce, Thank you for your online review of your experience with Edson here at INFINITI of South Bay. Great customer service starts with great communication, and I am glad that this is what my team was able to provide. We are hopeful that you will rely on us for any future needs. Thank you, Carlos Robles INFINITI of South Bay Service Manager

July 14, 2020

Dealership Rating
Employee Rating

My service agent, Edison, was great and I was completely satisfied with his handling of my service visit. He made my visit easy and al. More

by SUE.ELLEN.REARDON
Recommend Dealer
Yes
Jul 14, 2020

INFINITI of South Bay responded

Sue, Thank you for sharing your service experience her at INFINITI with Edison! He is a great asset to our team and is always there to best service our customers. Come back to see us soon. Sincerely, INFINITI Management

July 13, 2020

Dealership Rating

Great service I am always satisfied with the place. The staff is polite, the service is great, the timeliness is perfect. The car is washed and I am happy. :) More

by LETITCV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 14, 2020

INFINITI of South Bay responded

At INFINITI of South Bay we always service our vehicles in a fast and friendly manner. We are so excited you had a five star experience and we hope you come back to see us for all of your vehicle needs. Sincerely, INFINITI Management

July 08, 2020

Dealership Rating
Employee Rating

Well organized team with good CV protection plan. Good online platform that allows for detailed service requests to be entered. Still waiting for all electric Infinity. More

by WILLIAM.S.MACAULAY
Recommend Dealer
Yes

Other Employees Tagged: Candice Roxas

Jul 16, 2020

INFINITI of South Bay responded

William, Our CV protection plan is an amazing addition! We are so happy to hear you had a great experience. Keep an eye our for all of our service specials online at https://www.infinitiofsouthbay.com/service-specials/ Sincerely, INFINITI Management

July 08, 2020

Dealership Rating
Employee Rating

Excellent Service and Fast Brought my car in for service and Edson had my car done in a timely matter as stated. Will be bringing back my car to Edson for any other service. More

by ED.CHU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 16, 2020

INFINITI of South Bay responded

Thank you for your five star review! We value you as a customer and we always make sure to service our customers in a timely manner. Come back to see us soon! Sincerely, INFINITI Management

July 08, 2020

Dealership Rating
Employee Rating

Serviced car and completed in the time promised. Everyone in the service department was efficient and wore masks. There was social distancing in the waiting area. More

by Slate
Recommend Dealer
Yes

Other Employees Tagged: Wilson Chihuahua, Candice Roxas, Ever Villalobos

Jul 16, 2020

INFINITI of South Bay responded

Here at INFINITI of South Bay we strive for every visit to be a five star experience. Thank you for choosing our service team to service your vehicle and for sharing your efficient experience. Come back to see us soon! Sincerely, INFINITI Management

July 04, 2020

Dealership Rating
Employee Rating

I have been coming to this dealership for 4 years now and I think it has one of the best service reps Infiniti has to offer (Edson). I enjoy coming to a well informed rep and will continue to come as long as More

by JAVIERCAMPOS1107
Recommend Dealer
Yes
Jul 17, 2020

INFINITI of South Bay responded

Javier, Thank you for taking the time to endorse Edson and our service center! Our staff is always looking out for our customers and are very knowledgeable in their roles. Come back to see us and check our our month service specials online at https://www.infinitiofsouthbay.com/service-specials/ Sincerely, INFINITI Management

...
74
...

Dealership Inventory (53 Vehicles)

new 2027 INFINITI QX60 car, priced at $59,591
2027 INFINITI QX60
new
Radiant White exterior
Automatic
Front-wheel Drive
new 2027 INFINITI QX65 car, priced at $56,655
2027 INFINITI QX65
new
Graphite Shadow exterior
Automatic
All-wheel Drive
used 2023 Tesla Model Y car, priced at $32,200
2023 Tesla Model Y
used
Pearl White Multi-Coat exterior
Automatic
All-wheel Drive
used 2025 BMW i4 Gran Coupe car, priced at $49,690
2025 BMW i4 Gran Coupe
used
Alpine White exterior
Automatic
Rear-wheel Drive
new 2027 INFINITI QX60 car, priced at $59,541
2027 INFINITI QX60
new
Radiant White exterior
Automatic
Front-wheel Drive
used 2024 Jeep Grand Wagoneer L car, priced at $58,800
2024 Jeep Grand Wagoneer L
used
Bright White Clearcoat exterior
Automatic
Four-wheel Drive