I'm a south bay resident so Infinity of South Bay is one
of my favorite dealers. The sales & service departments are first class. They are courteous and professional.
of my favorite dealers. The sales & service departments are first class. They are courteous and professional.
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by JUSTAC21.WB
Verified Customer
Verified Customer
Aug 31, 2020 -
INFINITI of South Bay responded
First-Class, courteous and professional - these are all attributes that my team strives to achieve. I am personally honored that Edson has provided this level of service. Your positive review of your experience here at INFINITI of South Bay is greatly appreciated.
Thank you,
Carlos Robles
INFINITI of South Bay Service Manager
Very friendly and helpful. Didn't have to wait long
before they talk to you. The techs answered my questions and show concern. The waiting room is clean and they practice social distance.
before they talk to you. The techs answered my questions and show concern. The waiting room is clean and they practice social distance.
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by DOMMCCLANAHAN
Verified Customer
Verified Customer
Other Employees Tagged:
Candice Roxas, Ever Villalobos
Aug 31, 2020 -
INFINITI of South Bay responded
Thank you for your positive review of your experience here at INFINITI of South Bay. And thank you for recognizing Candice, Edson and Everado in your review.
I am pleased to learn that your wait time was short, and that my Technician was able to answer your questions with interest and concern.
We do practice recommended COVID19 protocol. You can find more detail on our specific actions herewww.infinitiofsouthbay.com/covid-19/
We appreciate your business and welcome your return.
Thank you,
Carlos Robles
INFINITI of South Bay Service Manager
Edson is my service rep. and I am very pleased with him.
He is my go to person when I need work done on my car.
He is my go to person when I need work done on my car.
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by LUVDENN
Verified Customer
Verified Customer
Aug 31, 2020 -
INFINITI of South Bay responded
Thank you for your FIVE-STAR review of your service here with us at INFINITI of South Bay and with our top Service Advisor Edson.
As the manager of the service department, it is assuring to me that Edson has earned your trust by honestly recommending the proper work on your vehicle, and delivering in a timely and professional manner.
We appreciate your loyalty and look forward to seeing you again.
Thank you,
Carlos Robles
INFINITI of South Bay Service Manager
All was great. From check in thru the finish. Edson was
super. I liked the text updates I received. As well as the option of confirming the price and work to be done.
super. I liked the text updates I received. As well as the option of confirming the price and work to be done.
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by JOYCE.MUSSENDEN
Verified Customer
Verified Customer
Aug 31, 2020 -
INFINITI of South Bay responded
Joyce,
Thank you for your online review of your experience with Edson here at INFINITI of South Bay.
Great customer service starts with great communication, and I am glad that this is what my team was able to provide.
We are hopeful that you will rely on us for any future needs.
Thank you,
Carlos Robles
INFINITI of South Bay Service Manager
My service agent, Edison, was great and I was completely
satisfied with his handling of my service visit. He made my visit easy and al.
satisfied with his handling of my service visit. He made my visit easy and al.
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by SUE.ELLEN.REARDON
Verified Customer
Verified Customer
Jul 14, 2020 -
INFINITI of South Bay responded
Sue,
Thank you for sharing your service experience her at INFINITI with Edison! He is a great asset to our team and is always there to best service our customers. Come back to see us soon.
Sincerely,
INFINITI Management
Great service
I am always satisfied with the place. The staff is polite, the service is great, the timeliness is perfect.
The car is washed and I am happy. :)
I am always satisfied with the place. The staff is polite, the service is great, the timeliness is perfect.
The car is washed and I am happy. :)
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by LETITCV
Verified Customer
Verified Customer
Jul 14, 2020 -
INFINITI of South Bay responded
At INFINITI of South Bay we always service our vehicles in a fast and friendly manner. We are so excited you had a five star experience and we hope you come back to see us for all of your vehicle needs.
Sincerely,
INFINITI Management
Well organized team with good CV protection plan. Good
online platform that allows for detailed service requests to be entered. Still waiting for all electric Infinity.
online platform that allows for detailed service requests to be entered. Still waiting for all electric Infinity.
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by WILLIAM.S.MACAULAY
Verified Customer
Verified Customer
Other Employees Tagged:
Candice Roxas
Jul 16, 2020 -
INFINITI of South Bay responded
William,
Our CV protection plan is an amazing addition! We are so happy to hear you had a great experience. Keep an eye our for all of our service specials online at https://www.infinitiofsouthbay.com/service-specials/
Sincerely,
INFINITI Management
Excellent Service and Fast
Brought my car in for service and Edson had my car done in a timely matter as stated. Will be bringing back my car to Edson for any other service.
Brought my car in for service and Edson had my car done in a timely matter as stated. Will be bringing back my car to Edson for any other service.
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by ED.CHU
Verified Customer
Verified Customer
Jul 16, 2020 -
INFINITI of South Bay responded
Thank you for your five star review! We value you as a customer and we always make sure to service our customers in a timely manner. Come back to see us soon!
Sincerely,
INFINITI Management
Serviced car and completed in the time promised. Everyone
in the service department was efficient and wore masks. There was social distancing in the waiting area.
in the service department was efficient and wore masks. There was social distancing in the waiting area.
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by Slate
Verified Customer
Verified Customer
Other Employees Tagged:
Wilson Chihuahua, Candice Roxas, Ever Villalobos
Jul 16, 2020 -
INFINITI of South Bay responded
Here at INFINITI of South Bay we strive for every visit to be a five star experience. Thank you for choosing our service team to service your vehicle and for sharing your efficient experience. Come back to see us soon!
Sincerely,
INFINITI Management
I have been coming to this dealership for 4 years now and
I think it has one of the best service reps Infiniti has to offer (Edson). I enjoy coming to a well informed rep and will continue to come as long as
I think it has one of the best service reps Infiniti has to offer (Edson). I enjoy coming to a well informed rep and will continue to come as long as he is there.
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by JAVIERCAMPOS1107
Verified Customer
Verified Customer
Jul 17, 2020 -
INFINITI of South Bay responded
Javier,
Thank you for taking the time to endorse Edson and our service center! Our staff is always looking out for our customers and are very knowledgeable in their roles. Come back to see us and check our our month service specials online at https://www.infinitiofsouthbay.com/service-specials/
Sincerely,
INFINITI Management