Edson Trujillo | Page 4

Went to get a tire replaced and had a 8am appointment. They didn't start the repair for 45 minutes. I waited for over an hour for a repair that should've taken 30 minutes. They didn't start the repair for 45 minutes. I waited for over an hour for a repair that should've taken 30 minutes. More

by THEGREEDYONE Verified Customer Verified Customer

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Very pleasant. . I enjoyed the information he shared with me regarding my possible trade in.. . I enjoyed the information he shared with me regarding my possible trade in.. More

by SPORTIS Verified Customer Verified Customer

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They fixed my problem and got it back to me when promised. Great service and value. promised. Great service and value. More

by steve5674 Verified Customer Verified Customer

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Customer svc was great. I asked if tires would be rotated, they said yes but was not done! I asked if tires would be rotated, they said yes but was not done! More

by tbuzz01 Verified Customer Verified Customer

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Exceptional ! Edson was extremely accommodating. Edson, was able to stay past 6pm to assist me as my car was being towed in. We were pressed for time but he made t Edson was extremely accommodating. Edson, was able to stay past 6pm to assist me as my car was being towed in. We were pressed for time but he made the experience seamless. More

by VANESSA.HARDISON Verified Customer Verified Customer

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Always good! !! I don't need more words as they have always been great for the past 20 years!!! !! I don't need more words as they have always been great for the past 20 years!!! More

by LINDAMAKOWSKI Verified Customer Verified Customer

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Edson Trujillo, Service Advisor. Excellent. He kept me informed of all maintenance that was perform on the car. His experience has show me how much she knows about the car, and we ar Excellent. He kept me informed of all maintenance that was perform on the car. His experience has show me how much she knows about the car, and we are happy to have them as a service advisor. More

by BLANCACARRANZA Verified Customer Verified Customer

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Very customer oriented. I am an 18 yr customer. Service rep is very knowledgeable, helpful and supportive. I can pre-schedule a loaner if i know my car will be tied up fo I am an 18 yr customer. Service rep is very knowledgeable, helpful and supportive. I can pre-schedule a loaner if i know my car will be tied up for a few days. I sometimes wonder if the technicians over report issues. But i discuss with service rep, review the videos of the impacted areas and decide to proceed or not, it's stressful, but so far..all decisions are working out ok. I am being honest here. I think their repair and labor fees are a bit high, but they offer loaner car, which is important to me, they have my service records of 18 yrs available, and can use coupons and discounts to offset. More

by DARRYL.CARLBOM Verified Customer Verified Customer

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Edson is ALWAYS A PLEASURE to work with! The best! My car always comes back clean too which is an extra bonus!! The best! My car always comes back clean too which is an extra bonus!! More

by RESEEEONE Verified Customer Verified Customer

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Great service! Efficient and knowledgeable. One of my favorite Infiniti dealers. The team works very well together, and I had a great customer service Efficient and knowledgeable. One of my favorite Infiniti dealers. The team works very well together, and I had a great customer service More

by Kcooper24 Verified Customer Verified Customer

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