Eddie Triplett
Eddie Triplett at Capital Toyota, Inc.

Eddie Triplett

General Manager 423-892-0661

Capital Toyota, Inc.

5808 Lee Highway
Chattanooga, TN 37421

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4.2
23 Reviews
4.2

23 Reviews

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23 Reviews of Eddie Triplett

December 14, 2025

Dealership Rating
Employee Rating

I just bought the most beautiful car and had the most magnificent experience! First, Sam Triplett showed me a car I loved. Curry Stone made some good points about resale value so I knew I couldn’t pass t More

by Aaron Cheadle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 15, 2025

Capital Toyota, Inc. responded

Thank you so much, Aaron! We’re thrilled to hear that your car-buying experience was smooth, enjoyable, and memorable. Sam, Curry, Nicholas, and Chandler will be so happy to hear your kind words. Treating our guests like friends and making the process easy is exactly what we aim for at Capital Toyota, and it means the world to know you left excited and grateful. Enjoy your beautiful new car!

May 26, 2025

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A couple of months ago I bought my wife a car from Lexus of Chattanooga. In the process, I found out that capital Toyota was owned by the same people. Since I want to buy a Tacoma, I intended to go there More

by wrcooke
Recommend Dealer
No

Other Employees Tagged: Mallory Toyota-GR , GM, whoever that is.

May 27, 2025

Capital Toyota, Inc. responded

Dear wrcooke, Thank you for taking the time to share your experience with us. First and foremost, we’re truly sorry that your recent interaction with Capital Toyota didn’t reflect the high level of care and attentiveness you received at Lexus of Chattanooga. We take great pride in providing a warm, thoughtful, and respectful experience at both of our stores, and it’s clear we missed that mark for you. After reading your message, we understand how frustrating it must have felt to receive an email about your file being deleted—especially after clearly sharing your timeline and intentions. While the message was automatically generated by our CRM system as part of a routine clean-up process, we recognize that technology should never come at the expense of a personal touch. That’s something we continue to work on, and feedback like yours helps guide those improvements. As for the response from our general manager’s assistant, please know it was never intended to diminish the importance of your feedback. Quite the opposite—our GM often asks trusted team members to respond on his behalf so we can act quickly and begin making things right. We understand how that might have felt impersonal in this case, and we’re genuinely sorry it added to your disappointment. While it may be too late to change your mind, we still appreciate the opportunity you gave us and hope you’ll consider this experience as a bump in the road rather than the whole journey. If your path ever leads back to Capital Toyota, we’d love the chance to welcome you with the genuine care and hospitality that inspired your initial interest. Wishing you and your wife many happy miles in your new vehicle and a great experience wherever you choose to go next. Warm regards, The Capital Toyota Team Omotenashi – from our hearts to yours

January 11, 2025

Dealership Rating
Employee Rating

Aaron was very helpful and timely. He was very helpful even after we bought the suv More

by thefivedollarfarm
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Aaron Sterzik, Luis Valdes

Jan 20, 2025

Capital Toyota, Inc. responded

Thank you for your kind review! We’re so glad to hear that Aaron was able to assist you both during and after your SUV purchase. Providing helpful and timely service is always our goal, and we’re thrilled to know Aaron went above and beyond to ensure your experience was a great one. If you ever need anything else, please don’t hesitate to reach out. We look forward to serving you again in the future!

November 18, 2024

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Best xp I’ve had at a dealer. Guys were straight to nice and it pushy at all More

by jordonhyde
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chandler Capehart, Marco Perez, Brandon Painter, Dakota Rodick, Ethan Moyer , Bryan Bunch, Robby Hedrick, Hector Jaramillo, Marquita Jones, Hudson

Nov 19, 2024

Capital Toyota, Inc. responded

Thank you so much for sharing your experience! 😊 We’re thrilled to hear it was the best you’ve had at a dealership. Our team prides itself on being friendly, straightforward, and never pushy, so it’s great to know we hit the mark for you. 🚗💙 If there’s anything else we can do for you, don’t hesitate to reach out. Welcome to the Capital Toyota family!

September 19, 2024

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Curry did a fantastic job getting us settled into our new car. Super friendly and met all of our needs. More

by Jeremy Van Brunt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scot Carter, Curry Stone

Sep 24, 2024

Capital Toyota, Inc. responded

Thank you for your kind words! We're so glad to hear that Curry did a fantastic job helping you get settled into your new car. His friendly approach and dedication to meeting your needs are what we strive for at Capital Toyota. If you have any questions or need assistance in the future, please feel free to reach out. Enjoy your new vehicle, and thank you for choosing us!

April 04, 2023

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I have loved dealing with Capital Toyota! Curry has been the biggest help with car shopping when my husband and I were looking for his truck! He made it an easy process, was completely honest More

by Kaitpstokes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 04, 2023

Capital Toyota, Inc. responded

Thank you for taking the time to share your positive experience with us at Capital Toyota! We are thrilled to hear that Curry was able to provide exceptional service and make your car shopping experience a breeze. We pride ourselves on having a team of knowledgeable and honest professionals who go above and beyond to help our customers find their perfect match, and it's always great to hear when we've succeeded. We appreciate your recommendation and look forward to serving you again in the future when it's time for you to trade in. Thanks again for choosing Capital Toyota and for trusting us with your automotive needs!

November 22, 2022

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This is the best place in the country to buy a vehicle hands-down. From the top to the bottom, it was a pleasant experience purchasing my 2023 Tacoma Trd off-road More

by Kevin M.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Painter , Caleb Derryberry

Dec 05, 2022

Capital Toyota, Inc. responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We're here for you anytime.

June 11, 2022

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Awesome dealership first dealership I’ve ever encountered or used over the years would not ever take it anywhere else More

by Conniew4hts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 13, 2022

Capital Toyota, Inc. responded

Hi Connie and thank you for the wonderful review!

April 08, 2022

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I’ve been doing business with them sence 1982 being good to my family and very good service all those years. I would tell anyone to go to them for anything a car or service. More

by Lebronclick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Wilson, AJ Rice, Sandy Leamon, Scot Carter , Jack Antinore, Faith Ann Conrady, Shawn Cordell, Autumn Whaley, Donnie thatcher

Apr 08, 2022

Capital Toyota, Inc. responded

Thank you Lebron for the great review and thank you for being such a long-time customer!

December 10, 2021

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Absolutely outstanding service. Capital Toyota, Trevor and the whole team made the process extremely easy. More

by Steven.shipe
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Smith, Scot Carter , Trevor Rodick

Dec 13, 2021

Capital Toyota, Inc. responded

Hi Steven and thank you for the great 5-star review!

1

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