Luis Valdes
Luis Valdes at Capital Toyota, Inc.
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Luis Valdes

Toyota Service Advisor

Capital Toyota, Inc.

5808 Lee Highway
Chattanooga, TN 37421

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3 Reviews
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3 Reviews

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3 Reviews of Luis Valdes

June 06, 2024

Dealership Rating
Employee Rating

The work was good but after replacing the windshield it was returned dirty and had handprints all over on the hood, roof, and front doors. More

by kevin.stenger
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 07, 2024

Capital Toyota, Inc. responded

Thank you for bringing this to our attention, Kevin. While we're pleased to hear that the work on your windshield met your expectations, we're truly sorry for the condition in which your vehicle was returned. This is not reflective of the standards we hold at Capital Toyota. We will address this with our team immediately to ensure it doesn't happen again. Please contact us directly so we can make this right for you. Your satisfaction is our priority, and we appreciate your understanding.

May 24, 2024

Dealership Rating
Employee Rating

I have purchased several cars from this dealership, and been very satisfied with each one. More

by R2D2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 24, 2024

Capital Toyota, Inc. responded

Thank you so much for your continued trust and loyalty! We’re thrilled to hear that you’ve been very satisfied with each of your car purchases from our dealership. If there’s ever anything more we can do to enhance your experience, please don’t hesitate to let us know. We look forward to serving you again in the future!

May 13, 2024

Dealership Rating
Employee Rating

Luis did a great job getting my vehicle in and serviced extremely fast and efficient. Great service. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 16, 2024

Capital Toyota, Inc. responded

Thank you for your fantastic review! We're thrilled to hear that Luis provided you with fast and efficient service for your vehicle. Providing great service is always our priority, and we're delighted that we could meet your expectations. If you ever need anything else, don't hesitate to reach out. Safe travels, and we look forward to serving you again in the future!

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