Richard Levi
Richard Levi at Capital Toyota, Inc.
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Richard Levi

Toyota Service Advisor 423-892-0661

Capital Toyota, Inc.

5808 Lee Highway
Chattanooga, TN 37421

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4.9
110 Reviews
4.9

110 Reviews

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110 Reviews of Richard Levi

June 05, 2024

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Employee Rating

We always have a great experience at the service department. Everyone is always so nice and they explain everything to me. More

by sdpslions
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Scott Lundeen , Ashley Foster

Jun 05, 2024

Capital Toyota, Inc. responded

Thank you so much for your kind words! We're thrilled to hear that you always have a great experience with our service department. Our team works hard to ensure that every visit is pleasant and informative, and it's wonderful to know that their efforts are appreciated. If you ever need anything or have any questions, please don't hesitate to reach out. We look forward to serving you again soon!

June 01, 2024

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I was told I might be up to 3 hours for my oil change and recall notice, I was in and out in 45 min! Fast, expedient and friendly! More

by oconnor.debbie1965
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jun 03, 2024

Capital Toyota, Inc. responded

Thank you for sharing your experience! We're thrilled to hear that we exceeded your expectations with a quick and efficient service. Our team at Capital Toyota is dedicated to providing fast, friendly, and reliable service. We appreciate your kind words and look forward to serving you again in the future!

June 01, 2024

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Employee Rating

They were polite and efficient. They communicated with me and aervice was done is a speedy manner More

by October
Service Price Transparency
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Recommend Dealer
Yes
Jun 03, 2024

Capital Toyota, Inc. responded

Thank you for your feedback! We're glad to hear that our team was polite, efficient, and kept you informed throughout the process. Providing speedy and reliable service is our goal. We appreciate your support and look forward to serving you again in the future!

May 30, 2024

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They were easy to both make an appointment with and to get the maintenance work done quickly. Only concern is that it is expensive. I had a transmission flush and an antifreeze flush done. More

by cjarman01
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 03, 2024

Capital Toyota, Inc. responded

Thank you for your feedback! We're glad to hear that scheduling an appointment and completing the maintenance work was easy for you. However, we understand your concern about the cost. Our aim is to provide quality service that ensures the longevity and performance of your vehicle. We appreciate your business and value your feedback. If you have any further questions or concerns, please don't hesitate to reach out. We're here to help!

May 29, 2024

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My first trip to have a recall repair was fast, convenient and had friendly; helpful service. I will be using this facility in the future. More

by Fatjackson56
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: The gentleman that brought my car to me was also helpful & polite.

May 29, 2024

Capital Toyota, Inc. responded

Thank you so much for sharing your positive experience with us! We're thrilled to hear that your first trip for a recall repair was fast, convenient, and met with friendly and helpful service. Our team strives to provide exceptional service to all our customers, and it's wonderful to know that we succeeded during your visit. We look forward to assisting you with any future needs and ensuring each experience is just as pleasant. Thanks again for choosing Capital Toyota!

May 28, 2024

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Excellent service. Easy to schedule and very short time waiting at dealership. Comfortable waiting room with complimentary coffee. More

by teiselstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 29, 2024

Capital Toyota, Inc. responded

Thank you for your fantastic review! We're delighted to hear that you found it easy to schedule your appointment and had a short wait time at our dealership. It's great to know you enjoyed our comfortable waiting room and complimentary coffee. Providing a pleasant and efficient service experience is our priority, and your feedback is truly appreciated. We look forward to serving you again in the future!

May 24, 2024

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Love the valet service and the quick service of my vehicle. Easy in and out and I will use them for my next service. More

by susanc
Service Price Transparency
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Recommend Dealer
Yes
May 24, 2024

Capital Toyota, Inc. responded

Thank you for your kind words! We're delighted to hear that you love our valet service and the quick service for your vehicle. Making your experience as easy and efficient as possible is our top priority. We look forward to serving you again for your next service!

May 14, 2024

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Service department is well run and efficient. Had me out quickly for my oil change. More

by jimbow1959
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Patrick Shadrick, Sandy Leamon

May 16, 2024

Capital Toyota, Inc. responded

Thank you for your wonderful review! We're delighted to hear that our service department is well run and efficient, and that we were able to get you in and out quickly for your oil change. Your satisfaction is our top priority, and we look forward to serving you again.

May 06, 2024

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They always provide good, prompt thorough service. All employees are always polite, helpful and knowledgeable More

by christinehood
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
May 07, 2024

Capital Toyota, Inc. responded

Thank you for your kind words! Providing good, prompt, and thorough service is our top priority, and we're thrilled to hear that we've met your expectations. We take great pride in our team's dedication to being polite, helpful, and knowledgeable, and it's wonderful to know that their efforts have made a positive impact on your experience with us. Your feedback is greatly appreciated, and we look forward to continuing to provide you with excellent service at Capital Toyota!

May 02, 2024

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Friendly service department. Service Tech honors your appts and wait time is at a minimum.. More

by Susanbasham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sandy Leamon, Gwen Livley

May 07, 2024

Capital Toyota, Inc. responded

Thank you for sharing your experience with our service department! We're delighted to hear that you found our team to be friendly and that our service technician honored your appointments while keeping wait times to a minimum. Providing efficient and reliable service is a top priority for us at Capital Toyota. If you ever need assistance in the future or have any questions, feel free to reach out. We appreciate your feedback and look forward to serving you again!

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