Eddie Rodriguez
Eddie Rodriguez at Diamond Chevrolet of San Bernardino
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Eddie Rodriguez

Service Manger

Diamond Chevrolet of San Bernardino

909 W 21st Street
San Bernardino, CA 92405

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3.8
29 Reviews
3.8

29 Reviews

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29 Reviews of Eddie Rodriguez

December 28, 2024

Dealership Rating
Employee Rating

The service tech said he would accept my Chevrolet coupon for service and then he said just bring it when you pick up your vehicle and then he wouldn’t accept it because it was from another Chevy dealer I th More

by BERNARDINOIE
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Eddie Brady

December 24, 2024

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Employee Rating

I was able to get my side view mirror replaced at the price & time frame that was promised! More

by Greg
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Karl Bomar, Eddie Brady

Dec 26, 2024

Diamond Chevrolet of San Bernardino responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience getting your side view mirror replaced at Diamond Chevrolet of San Bernardino. We always strive to deliver on our promises. We look forward to assisting you again in the future! Best, Israel Mora (909) 883-8833

December 23, 2024

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Employee Rating

Service manager never answered the phone for voicemail is full manager of the store voicemail is full none of them ever delete their voicemails to get in contact with him very unhappy with service there last More

by Sgcastro96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 27, 2024

Diamond Chevrolet of San Bernardino responded

Thank you for reaching out and sharing your experience with us. I understand your frustration with the lack of communication regarding your truck's service at Diamond Chevrolet of San Bernardino. It is important to us that our customers receive timely updates, and I appreciate your feedback. I encourage you to contact me directly at the dealership so I can address your concerns more effectively. Your satisfaction is a priority, and we want to ensure your truck is serviced promptly. Thank you for your understanding, and we hope to resolve this matter for you soon. Best, Israel Mora (909) 883-8833

December 19, 2024

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Employee Rating

Great service, and customer kindness. Great attitude when working with customers. they always have smiles on their faces More

by optimumshopbill
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Karl Bomar, Eddie Brady , Evelyn Rivera

Dec 21, 2024

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful review! We at Diamond Chevrolet of San Bernardino truly appreciate your kind words about our service and the attitude of our team. We're thrilled to hear that our staff's smiles made a positive impact during your visit. We look forward to welcoming you back soon! Best, Israel Mora (909) 883-8833

December 07, 2024

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A 2 hour service turned into 2 days and over $550 dollars. Had a salesman bug text and pressure me. More

by RONTHEBUG_MAN
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Eddie Brady , Evelyn Rivera

Dec 10, 2024

Diamond Chevrolet of San Bernardino responded

Thank you for your feedback. I appreciate you sharing your experience with us. At Diamond Chevrolet of San Bernardino, we strive to provide timely service and a comfortable environment for our customers. Please feel free to contact me directly so we can better address your experience. Best, Israel Mora (909) 883-8833

November 24, 2024

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Employee Rating

Took 45 minutes to drop my car off and 45 minutes to pick it up. I was there at 7am when they open, but the service representative wasn’t. That contributed to the long drop off time. Maybe other dealers are More

by barenmind@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Eddie Brady

Nov 27, 2024

Diamond Chevrolet of San Bernardino responded

Thank you for taking the time to share your experience with us. I understand your concerns regarding the drop-off and pick-up times, as well as the condition of your vehicle upon retrieval. At Diamond Chevrolet of San Bernardino, we aim to provide the best possible service, and your feedback is invaluable to us in improving our operations. I encourage you to reach out to me directly if you’d like to discuss your experience further. Thank you again for your feedback, and we hope to have the opportunity to serve you better in the future. Best, Israel Mora (909) 883-8833

November 20, 2024

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Employee Rating

I been going to this dealer for about 2 years for my services. This last time they had a problem opening the hood of my car. I never open the hood and the last time it was open was when they did my oil More

by SONIKV15
Service Price Transparency
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Recommend Dealer
No
Nov 22, 2024

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience. I appreciate your feedback and understand your frustration regarding the situation with your vehicle's hood and the service you received. I encourage you to reach out to me directly, as I would like the opportunity to discuss your concerns more thoroughly. Your satisfaction is important to us, and we hope to regain your trust in the future. Thank you for your time. Best, Israel Mora (909) 883-8833

November 09, 2024

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Employee Rating

They are very helpful to let us know about recalls on both our car's More

by CFSANCHEZ5129
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Eddie Brady , Nathan Cooke, Evelyn Rivera

Nov 12, 2024

Diamond Chevrolet of San Bernardino responded

Thank you for your positive feedback! We’re glad to hear that our team at Diamond Chevrolet of San Bernardino was helpful in informing you about the recalls on both of your cars. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. We look forward to assisting you again in the future! Best, Israel Mora (909) 883-8833

November 07, 2024

Dealership Rating
Employee Rating

Friendly staff and service is generally very quick. They explain charges thoroughly so there are no surprise charges. I appreciate having this location as an option to service my car. More

by BMARTIN2604
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eddie Brady , Nathan Cooke, Evelyn Rivera

Nov 08, 2024

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful review! We're thrilled to hear that you found our staff friendly and that our service met your expectations. At Diamond Chevrolet of San Bernardino, we strive to provide clear explanations so there are no surprises. We appreciate your trust in us and look forward to serving you again in the future! Best, Israel Mora (909) 883-8833

October 30, 2024

Dealership Rating
Employee Rating

Nathan’s in the service department has excellent customer service and they fixed my chevy volt within days!!! More

by jonathancaldwell808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Rojas, Jason Johnson, Elizabeth Ornelas, David De La Mancha, Duc Nguyen, Eddie Brady , Nathan Cooke, Sean Henderson, Evelyn Rivera

Nov 02, 2024

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience! I'm thrilled to hear that you received excellent customer service from our service department and that your Chevy Volt was fixed promptly. At Diamond Chevrolet of San Bernardino, I strive to provide the best experience possible. I look forward to assisting you again in the future! Best, Israel Mora (909) 883-8833

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