Ed Smith
Ed Smith at Cortese Ford Lincoln
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Ed Smith

Service Consultant

Cortese Ford Lincoln

2400-2500 West Henrietta Road
Rochester, NY 14623

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4.7
112 Reviews

Dealership Experience

35 yrs, 8 mos

Languages Spoken

English English

4.7

112 Reviews

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112 Reviews of Ed Smith

October 16, 2024

Dealership Rating
Employee Rating

Cortese provides awesome vehicle service! Called on Thursday to make appointment for oil change, tire rotation etc and the mobile service was at my home the next day!! More

by Bunnies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicole Woodworth

Oct 21, 2024

Cortese Ford Lincoln responded

Bunnies, thanks for the 5 stars and your business. .

Oct 21, 2024

Cortese Ford Lincoln responded

Thanks for the kind words and your business

October 15, 2024

Dealership Rating
Employee Rating

They were punctual, did the work fast and explained everything veru clear and very precisé. More

by Sasanch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 21, 2024

Cortese Ford Lincoln responded

Sansanch, thanks for the great review.

September 28, 2024

Dealership Rating
Employee Rating

Great service great communication great price great location easy drop off policy overall great service More

by DALASH16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 03, 2024

Cortese Ford Lincoln responded

Dalash, thanks for the great review. We appreciate your business.

September 06, 2024

Dealership Rating
Employee Rating

Lincoln Cortese Is A Great Dealership For Purchasing A New Vehicle 🚗 & Professional Car Service & Courtesy Service From Staff I Recommend To Anyone To Go Get The Lincoln Experience . More

by terrencejamison43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nichol

Sep 10, 2024

Cortese Ford Lincoln responded

Terrence, thank you for the great review. We appreciate your business.

August 21, 2024

Dealership Rating
Employee Rating

Cortese Lincoln has fabulous service. I had an issue with my steering; they took care of it through the warranty. They were exceptional. The service coordinator and service advisor ensure More

by dantb24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michelle Reed , Nicole Woodworth, Sonja Dicker

June 08, 2024

Dealership Rating
Employee Rating

Service rep Jordan kept me well informed but service mechanic’s are not too good More

by Steve.Plucknette
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan

Jun 12, 2024

Cortese Ford Lincoln responded

Steve we appreciate your business.

February 01, 2024

Dealership Rating
Employee Rating

everything was nice about it, they treat us well and the car was as expected More

by kinam.diaz
Recommend Dealer
Yes
Feb 08, 2024

Cortese Ford Lincoln responded

Kiinam, thank you for your business and we appreciate the feedback.

January 31, 2024

Dealership Rating
Employee Rating

Great service with very friendly staff! I would definitely recommend this place to all my friends and family. More

by Mars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 01, 2024

Cortese Ford Lincoln responded

Mars, thank you so much for your kind words!

January 21, 2024

Dealership Rating
Employee Rating

Very satisfactory work at resent service at Cortese Lincoln. Great communication ,, even though had to make changes ,, and follow through . Service work done in timely manor even though they were Very More

by sbunger7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michelle Reed , Jordon & Michelle w/appt reminder and Follow up

Jan 22, 2024

Cortese Ford Lincoln responded

Thank so much for the great review! We really appreciate your business. Welcome to the Cortese Family.

December 27, 2023

Dealership Rating
Employee Rating

Fantastic dealership to partner with. They go out of their way to provide great service! More

by Bunnies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 27, 2023

Cortese Ford Lincoln responded

Bunnies, thanks for your business. We appreciate you!

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