Ed Barnes
Ed Barnes at Jim Ellis Buick GMC Mall of GA

Ed Barnes

Service Advisor

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

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4.6
297 Reviews

Specialties & Trainings

ASE Certified Service Advisor

4.6

297 Reviews

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297 Reviews of Ed Barnes

May 18, 2025

Dealership Rating
Employee Rating

I was very pleased with the service operation. I was able to get an immediate appointment for service and it was done efficiently at a reasonable price. More

by P_GROOMS
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
May 21, 2025

Jim Ellis Buick GMC Mall of GA responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 08, 2025

Dealership Rating
Employee Rating

I had an appointment scheduled, but when I arrived at the dealership, there were no other customers waiting—yet I was left standing around while multiple salespeople took their time and seemed in no rush to More

by LAWRENCE.ERIKA.BROWN08
Service Price Transparency
Workmanship
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Recommend Dealer
No
May 18, 2025

Jim Ellis Buick GMC Mall of GA responded

Thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. You can reach our service manager, Nick Rose, at 678-889-8881. Thank you.

April 25, 2025

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Employee Rating

They are the best Dealership around,everyone in there is very friendly, That s why I brought my SUV there More

by Falconsandbraves1@gmail.com
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Craig Ebel, Jovan Riley

Apr 29, 2025

Jim Ellis Buick GMC Mall of GA responded

We appreciate you taking the time to leave us this feedback. We hope you have a great day!

April 23, 2025

Dealership Rating
Employee Rating

Great guy . Very professional. Communicates well. Send me Lyft to pick my truck up. Thank you More

by Bamwayk70
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Charles Prayor

Apr 25, 2025

Jim Ellis Buick GMC Mall of GA responded

We are very happy to have provided you with such a positive experience! Thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again.

April 17, 2025

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Employee Rating

Great service, fast, efficient, and courteous, I was able to get in there earlier than my appointment and they took care of me right away More

by CSHERRIER35
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 21, 2025

Jim Ellis Buick GMC Mall of GA responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 14, 2025

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Employee Rating

Very professional always have you in and out and employees always have a smile on their face And never pressure you to get extra repairs done More

by Norman
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Christie Ledbetter, Brandon Cannon, Tom Floystrop , Rina Centeno

Apr 16, 2025

Jim Ellis Buick GMC Mall of GA responded

Norman, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 13, 2025

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Employee Rating

Everyone was so friendly and they did great work and fast too. The price on the service was very reasonable. More

by PAMLEWALLEN
Service Price Transparency
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Recommend Dealer
Yes
Apr 16, 2025

Jim Ellis Buick GMC Mall of GA responded

It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

April 07, 2025

Dealership Rating
Employee Rating

Very professional and thorough. Explain service needed very well and give cost before service is performed. We trust them with our vehicles. More

by reperry3
Service Price Transparency
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Recommend Dealer
Yes
Apr 12, 2025

Jim Ellis Buick GMC Mall of GA responded

We want all our clients to have a comfortable and stress-free experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 31, 2025

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Employee Rating

This is the best dealership. Always a great experience when I go there. I will also refer them to friends More

by MWILL32
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: James Stecker, Jovan Riley

Apr 06, 2025

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

March 27, 2025

Dealership Rating
Employee Rating

Easy to deal with. Dropped off my car for recalls. Informative and quick service. Ed was very friendly. Answered all my questions. More

by clmorris415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Marengo

Mar 30, 2025

Jim Ellis Buick GMC Mall of GA responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

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