Specialties & Trainings
ASE Certified Service Advisor
259 Reviews
Write a Review260 Reviews of Ed Barnes
November 23, 2024
Great knowledge, efficient with my time, service center is amazing. I would recommend them to everyone! is amazing. I would recommend them to everyone! More
Other Employees Tagged: Richard Newton
November 21, 2024
Service here was nothing short of amazing. I got in, they took the truck, I told them I would wait for the repair, they showed me the waiting room area and where coffee and drinks are. They I got in, they took the truck, I told them I would wait for the repair, they showed me the waiting room area and where coffee and drinks are. They said may take 4hrs, was done in 2hrs. Got my keys and off we went. I came here after a horrible experience at Rick Hendrick GMC in Duluth where they cant even return phone calls let alone say a part is on back order and somehow Jim Ellis had it in 1day. More
Other Employees Tagged: Ron Gay, Kim South, Anna Rogers, Christie Ledbetter, Rina Centeno, Brandon Cannon, Charles Prayor, Tom Floystrop
November 13, 2024
Came in to do an oil change, rotate balance of the tires when I picked the car up tires were not rotated or balanced because the air pressure in each of the tires were not the same. Service people need to c when I picked the car up tires were not rotated or balanced because the air pressure in each of the tires were not the same. Service people need to check their work More
November 12, 2024
Hi! I have used your dealership for service for a few years. This is the second vehicle but due to Ed Barnes, I am unsure if I will return. After questio I have used your dealership for service for a few years. This is the second vehicle but due to Ed Barnes, I am unsure if I will return. After questioning the price of $136.99 for service, I was told it was the price with coupon. I looked back at my old transactions and discovered I had never paid more than $106.00. I approached Ed with this and he said he would honor the $89.99 coupon. This is poor treatment of your customers. I paid $80.00 in June for the exact service. More
October 28, 2024
Always a great service at Jim Ellis. I would not go anywhere else. They take good care of me. I would not go anywhere else. They take good care of me. More
Other Employees Tagged: Sami Karaki, Jovan Riley, Brandon Cannon
October 25, 2024
Terrible customer service and prices I will not recommend anyone to come and do business with this location anyone to come and do business with this location More
Other Employees Tagged: James Stecker
October 25, 2024
most pleasant experience! Ed was absolutely fantastic and I got my car back in less than twenty four hours!! Ed was absolutely fantastic and I got my car back in less than twenty four hours!! More
Other Employees Tagged: Sami Karaki, Melissa Toole, Brandon Cannon
October 19, 2024
I want to thank Ed, fir all the help he has provided with getting my Truck fixed. Always kept me informed of the process. The team is great to work with. Brandon Mellissa are great people. I really love do getting my Truck fixed. Always kept me informed of the process. The team is great to work with. Brandon Mellissa are great people. I really love doing business at Jim ellis mall of Georgia More
Other Employees Tagged: Melissa Toole, Brandon Cannon