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Dylan Sutton
Dylan Sutton at Jaguar Akron

Dylan Sutton

Service Advisor

Jaguar Akron

944 East Turkeyfoot Lake Road
Akron, OH 44312

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5.0
57 Reviews
5.0

57 Reviews

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57 Reviews of Dylan Sutton

January 24, 2026

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Employee Rating

Outstanding ! Always has been and all service personnel are personable and professional. Thank you all😊 More

by TracyB85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Slatzer , Bob , concierge driver and the man who does the car detailing

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January 20, 2026

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Employee Rating

Solved my issues quickly. Was less expensive than I thought it would be Pleasant experience More

by Dcseaberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Ash

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Jan 22, 2026

Jaguar Akron responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

January 17, 2026

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Employee Rating

Great service and friendly staff! Will continue to utilize their services. They even offered to pick up and deliver my vehicle . More

by michele
Recommend Dealer
Yes
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Jan 22, 2026

Jaguar Akron responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

January 13, 2026

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Employee Rating

I always enjoy my experience at the dealership. I like the relaxed atmosphere and the employees are great More

by DAVE.PETERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Emily Schneider Wilson, Justin Hemminger, Mike Detorakis

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Jan 22, 2026

Jaguar Akron responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

December 27, 2025

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Employee Rating

Dylan was fantastic and the team was very accommodating. They went above and beyond for my simple service request. I will be returning for my other maintenance needs. More

by C Waldo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 30, 2025

Jaguar Akron responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

December 21, 2025

Dealership Rating
Employee Rating

Jaguar Land Rover Akron brought issues to my attention on my car that could affect safety and then made repairs. Repairs made were timely and at a very fair price. More

by ED.HERMAN54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Graf, Eric Kraus, Alex Reed, Craig Moreland

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Dec 30, 2025

Jaguar Akron responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

December 13, 2025

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Employee Rating

Exceptional service by the team! I greatly appreciate the help by Austin during my visit, and Dylan‘s prompt response earlier in the day helping me prepare for the service visit. More

by LDZELLERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Ash

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Dec 16, 2025

Jaguar Akron responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

December 08, 2025

Dealership Rating
Employee Rating

Overall good experience. 4 new tires which were annoying left with grease all over the rims after getting back. More

by tdonahue52
Recommend Dealer
Yes

Other Employees Tagged: Dylan Sutton

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Dec 11, 2025

Jaguar Akron responded

We appreciate your feedback and are eager to better your return experience.

December 07, 2025

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Employee Rating

Excellent always. The whole team is first class. An exceptional experience that I’ve come to know is the standard at JLR Akron More

by JOHNAMESSINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Emily Schneider Wilson

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Dec 11, 2025

Jaguar Akron responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

December 05, 2025

Dealership Rating
Employee Rating

Dylan is always helpful & professional. The recall work is not complete yet. Another appointment will have to be made in the future. I also appreciated the delivery of my car back to me. More

by TONY@AJDLAW7-11.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 11, 2025

Jaguar Akron responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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