Austin Ash

My last visit to this dealer was for a very minor service issue. I didn’t have an appointment but they took me right away. They resolved the issue in less time than it took for me to finish my coffee - and issue. I didn’t have an appointment but they took me right away. They resolved the issue in less time than it took for me to finish my coffee - and I was not charged anything. They were very polite and accommodating- I have nothing but good things to say about the dealership. More

by Stephen Verified Customer Verified Customer

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I've been to plenty of dealerships and service centers over the years, and Austin is simply on another level. My usual advisor is Dylan and he is fantastic as well. From the moment I dropped off my vehicl over the years, and Austin is simply on another level. My usual advisor is Dylan and he is fantastic as well. From the moment I dropped off my vehicle, he was professional, communicative, and genuinely invested in making sure everything was taken care of. My check engine light issue was addressed. What really stood out was something I never even asked for — Austin noticed condensation building up in my headlights during the inspection and proactively had it addressed before it could become a real problem down the road. The lights were still functioning fine, so I never would have caught it myself. That kind of attention to detail and customer-first thinking is rare, and it's exactly the kind of service that turns me to a lifetime customer. If you want a service advisor who actually looks out for you and your vehicle — not just the work order in front of him — ask for Austin. He's the gold standard. More

by VINCENTLEE0331 Verified Customer Verified Customer

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Austin was excellent and kept me updated during the entire process . great customer service and communication entire process . great customer service and communication More

by JDB0031 Verified Customer Verified Customer

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Great customer service. Quick and curious He is always very helpful. This 15 word requirement is ridiculous Quick and curious He is always very helpful. This 15 word requirement is ridiculous More

by anitahoward17 Verified Customer Verified Customer

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Professional and courteous. Excellent service.provided by all personnel. Mechanic was well qualified and knowledgeable. Excellent service.provided by all personnel. Mechanic was well qualified and knowledgeable. More

by Mike Edminister Verified Customer Verified Customer

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Easy to make an appointment, polite and prompt quote. Work completed in two days. Thanks Work completed in two days. Thanks More

by saridg Verified Customer Verified Customer

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Great staff and great service. It’s good to have a factory maintenance option nearby. The dealership needs to get rid of ai phone systems and have a person answer every call. Custo It’s good to have a factory maintenance option nearby. The dealership needs to get rid of ai phone systems and have a person answer every call. Customers of premium brands expect more and frankly, pay for it. Do better. More

by B Verified Customer Verified Customer

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Dylan is always so efficient with all of my transactions at the dealership. I appreciate his transparency & attention to detail that make my experience smooth every time I’m there. at the dealership. I appreciate his transparency & attention to detail that make my experience smooth every time I’m there. More

by SHANEM2005 Verified Customer Verified Customer

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It would have been nice for the Service Rep to know ahead of time if the customer had any service agreement pre purchased before disclosing the total cost of service that was provided on Monday, January 19th of time if the customer had any service agreement pre purchased before disclosing the total cost of service that was provided on Monday, January 19th. More

by L. Verified Customer Verified Customer

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Solved my issues quickly. Was less expensive than I thought it would be Pleasant experience Was less expensive than I thought it would be Pleasant experience More

by Dcseaberg Verified Customer Verified Customer

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