Dylan Sutton
Dylan Sutton at Jaguar Akron

Dylan Sutton

Service Advisor

Jaguar Akron

944 East Turkeyfoot Lake Road
Akron, OH 44312

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4.9
26 Reviews
4.9

26 Reviews

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26 Reviews of Dylan Sutton

August 01, 2025

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Dillan did a great job addressing my needs and offering additional items that needed fixing More

by JDCBEAGLE
Service Price Transparency
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Recommend Dealer
Yes

July 31, 2025

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They found the issue with my defender after going to two other Land Rover dealers. It was a faulty differential that I noticed around 5000 miles and I currently have over 40 K miles More

by Frustrated
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Recommend Dealer
Yes

Other Employees Tagged: William Graf

July 16, 2025

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The dealership was very accommodating greeting me inside before my appointment. All the staff were very friendly and helpful. It was very easy and quick to get service work done on my car without a presche More

by DPERRI66GG
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Recommend Dealer
Yes

Other Employees Tagged: Gary Bac and Shannon Szittai

Jul 17, 2025

Jaguar Akron responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

July 01, 2025

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They promptly contacted me. Picked up my vehicle and got back to me quickly. Solved the problem, washed my vehicle and brought it back to my house. They were very considerate. More

by julie.sipka
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Recommend Dealer
Yes
Jul 01, 2025

Jaguar Akron responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 29, 2025

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Fantastic service, friendly staff, very helpful and understanding of my situation. Overall great facility to have your vehicle serviced More

by armaan.sekhon99
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Recommend Dealer
Yes
Jul 01, 2025

Jaguar Akron responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 20, 2025

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Dylan always delivers and provides a great experience. Friendly and knowledgeable with good follow up. More

by MARCHETTI_US
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Recommend Dealer
Yes
Jun 20, 2025

Jaguar Akron responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 07, 2025

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Dylan was very helpful and knowledgeable, everyone was friendly and welcoming. I would definitely bring my vehicle back. More

by Foltz.kami
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Recommend Dealer
Yes
Jun 10, 2025

Jaguar Akron responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 04, 2025

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I’ve visited this dealership many times for service and have generally had great experiences. However, this visit was a bit below the standard I’ve come to expect. After dropping off my vehicle, I had a ve More

by Chuckhuggins7
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Recommend Dealer
No
Jun 10, 2025

Jaguar Akron responded

We value and appreciate your business, Chuck. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

May 22, 2025

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Dylan and the team were able to take my Defender in, work on it immediately, and have it back to me quickly. Dylan was also very helpful with answering a number of questions I had regarding the vehicle. I wa More

by Jeff Merriman
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Recommend Dealer
Yes

May 10, 2025

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Great service and Dylan kept me updated along the way. I will be back in the future. More

by Jtramonte
Service Price Transparency
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Recommend Dealer
Yes
May 13, 2025

Jaguar Akron responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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