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Dwight Phillips

Overview Reviews (68) Inventory (171)

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Dwight Phillips

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Dwight Phillips

Service Advisor

Performance Buick GMC

1247 NJ-10
Cedar Knolls, NJ 07927

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4.8

68 Reviews

Overview Reviews (68) Inventory (171)

Dealership Experience

1 yr, 4 mos

Industry Experience

10 yrs, 11 mos

4.8

68 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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68 Reviews of Dwight Phillips

November 19, 2024

Dealership Rating

Employee Rating

Got the car fixed quickly and before they said it would be done. Did a great job be done. Did a great job More

by chris.sartor73

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Gauthier, Michael Thorn, Jacob Stevenson

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Nov 19, 2024 -

Performance Buick GMC responded

Thank you, Chris, for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

November 15, 2024

Dealership Rating

Employee Rating

Performance Buick GMC's Service Center provides excellent service, making it a pleasing experience coming to Cedar Knolls for the servicing of my vehicle --- most appreciated..... service, making it a pleasing experience coming to Cedar Knolls for the servicing of my vehicle --- most appreciated..... More

by MPERL30

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 16, 2024 -

Performance Buick GMC responded

Thank you so much for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

October 29, 2024

Dealership Rating

Employee Rating

I brought my vehicle in for service. I found that the service department had great service, the repairs were done quickly, and the staff was also extremely helpful. I found that the service department had great service, the repairs were done quickly, and the staff was also extremely helpful. More

by FHERNANDEZ053193

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michael Thorn, Jacob Stevenson

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Oct 29, 2024 -

Performance Buick GMC responded

Thank you for taking the time to our service department a great review. We are grateful for your business and are pleased to hear about your positive experience with our team. Please drive safely and come back to see us again in the future!

October 21, 2024

Dealership Rating

Employee Rating

everything went as good as it could, the only thing the service dept did not do was to rerset my dash information display in what they did complete service dept did not do was to rerset my dash information display in what they did complete More

by lou22

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 21, 2024 -

Performance Buick GMC responded

Thank you, Lou, for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

October 04, 2024

Dealership Rating

Employee Rating

Overall a good experience. Was not happy about the pricing to program and replace a new key however. Was not happy about the pricing to program and replace a new key however. More

by Flag419

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michael Thorn, Jacob Stevenson

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Oct 05, 2024 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We are grateful for your business and appreciate your feedback on the pricing to program and replace a new key. All reviews help us to make changes where necessary. Thanks again!

September 27, 2024

Dealership Rating

Employee Rating

This dealership is a very friendly and knowledgeable place, they care about you and your car place, they care about you and your car More

by Pastorbear

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 27, 2024 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

September 24, 2024

Dealership Rating

Employee Rating

Great place for service, place was very clean, and people were very pleasant. Would highly recommend. were very pleasant. Would highly recommend. More

by ebachorik94

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michael Thorn

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Sep 24, 2024 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

September 19, 2024

Dealership Rating

Employee Rating

Everyone was courteous, polite and attentive to the issues. The problems were addressed but the problem with the radio still exists after multiple attempts multiple attempts to correct them. issues. The problems were addressed but the problem with the radio still exists after multiple attempts multiple attempts to correct them. More

by jrameyredd

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 20, 2024 -

Performance Buick GMC responded

Thank you for taking the time to write us a good review. We are happy to hear that you had a positive experience with our team, however, we are sorry to hear that the issue with your radio still persists, after multiple attempts to try to fix it.

September 19, 2024

Dealership Rating

Employee Rating

I had an excellent experience, especially with Dwight. I would highly recommend your dealership to anyone. I would highly recommend your dealership to anyone. More

by IMRT170

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 20, 2024 -

Performance Buick GMC responded

Thank you so much for the 5-star review and for your willingness to recommend us to others. It is our pleasure to hear about your positive experience with Dwight. We appreciate your business and wish you many safe miles in your new vehicle!

August 30, 2024

Dealership Rating

Employee Rating

Courteous, quick, and professional! Immaculately clean! I only went because the one near me was booked and I needed an oil change. If I lived closer, this would be my "go to". Immaculately clean! I only went because the one near me was booked and I needed an oil change. If I lived closer, this would be my "go to". More

by pamelajano

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: The lady and gentleman who met me when I pulled in and the cashier were kind and quick and professional. That's all I can say. Mr. Phillips kept me updated, though it was so quick, there was really no need. I love this place.

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Aug 30, 2024 -

Performance Buick GMC responded

Thank you, Pamela, for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again if you are in the area. Until then, drive safely!

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