Dwayne Thompson | Page 12

Chapman Nissan responded

Thank you for your honest feedback. We understand that switching brands can come with different expectations, and we appreciate you giving us the opportunity to serve you. We're always looking for ways to improve, and we hope to exceed your expectations on your next visit.

Chapman Nissan responded

Thank you so much for your continued support! We're thrilled to hear that every visit is a positive experience. Dwayne Thompson and AJ Milone will be happy to know their friendly and efficient service made a difference. We look forward to seeing you again soon!

Chapman Nissan responded

Thank you for your feedback! We're glad to hear you had a quick and clean visit and found our staff professional. We appreciate your patience during the busy period and will continue working to keep wait times as short as possible. We look forward to seeing you again soon!

Chapman Nissan responded

Hi Don, Thank you for reaching out and sharing your concerns. We truly understand how frustrating and unexpected a repair like this can be—especially when the work was previously done under warranty. We also understand the challenges of managing expenses on a fixed income. Please know your satisfaction matters to us. We’d like the opportunity to review the service history and see how we can help. At your convenience, please contact our service manager directly or reply here with your preferred contact information so we can discuss the situation further. We appreciate your continued trust and look forward to making this right. Best regards, Lincoln Overholtzer Owner loyalty Manager Chapman Nissan Team Cell 484-467-0796

Chapman Nissan responded

Thank you so much for the kind words and continued support! We're honored to have earned your trust in both our service and sales departments. It means a lot to know you wouldn’t take your business anywhere else. We look forward to serving you again soon!

Chapman Nissan responded

Tamikias Great service very friendly and helpful! Honest business would recommend bringing your car here. I always come to this locatio