Dustin Holifield
Dustin Holifield at Bryan College Station Toyota
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Dustin Holifield

Service Advisor

Bryan College Station Toyota

728 Earl Rudder Fwy
Bryan, TX 77802

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4.9
47 Reviews
4.9

47 Reviews

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47 Reviews of Dustin Holifield

May 03, 2025

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Employee Rating

Dustin was easy to work with and gave excellent service. Too bad they don't offer free car wash. More

by rickfrench72
Recommend Dealer
Yes
May 05, 2025

Bryan College Station Toyota responded

Thank you for the feedback! We are glad Dustin provided a great experience and made things easy on your end. We will certainly pass along your suggestion about the car wash—it’s always helpful to hear what could make the visit even better. Customer Relations Manager customerservice@purdygroupusa.com

April 27, 2025

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Service was excellent. Dustin was great answering my questions. He was professional and helpful. I w More

by YORDANOSBISRAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 28, 2025

Bryan College Station Toyota responded

Thank you for your feedback! We are glad Dustin provided professional and helpful service during your visit. We appreciate your trust and look forward to assisting you again! Customer Relations Manager customerservice@purdygroupusa.com

April 09, 2025

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Dustin Holifield takes great care of my car. He listens to my car issues and asks questions. He gives me options and a time window of when my car will be repaired. I appreciate his honesty and More

by CODUFF23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 10, 2025

Bryan College Station Toyota responded

Thank you for sharing your experience! We are thrilled to hear that Dustin provided great care for your car and ensured everything was handled with honesty and professionalism. We are also glad to know the free shuttle service was a helpful addition. Your continued trust in our dealership means a lot, and we look forward to assisting you and your family again in the future! Customer Relations Manager customerservice@purdygroupusa.com

April 05, 2025

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They got my car done really fast for a change in oil and tire rotation. The Staff was friendly and knowledgeable. More

by M_PETEROS
Service Price Transparency
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Recommend Dealer
Yes
Apr 07, 2025

Bryan College Station Toyota responded

Thank you for your feedback! We are glad to hear the oil change and tire rotation were done quickly and that you had a positive experience with our friendly and knowledgeable staff. We appreciate your trust! Customer Relations Manager customerservice@purdygroupusa.com

April 04, 2025

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59 dollars for labor for an oil change and oil filter is an insult to the customer. and paying for your shop towels is stupid. More

by BWH0
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Randy Dowling, Ron Broesche

Apr 07, 2025

Bryan College Station Toyota responded

Thank you for your feedback. We are sorry to hear you were unhappy with the pricing. We always strive to be transparent and provide value with our services, but we understand your concerns and will be sure to pass them along to management. If you’d like to speak with us directly, we’re happy to discuss this further. Customer Relations Manager customerservice@purdygroupusa.com

March 18, 2025

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Dustin was helpful. I am still waiting for an estimate on some more work he said he would put together. More

by DDBJR75
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Mar 18, 2025

Bryan College Station Toyota responded

Thank you for your feedback! We're glad Dustin was able to assist you. We apologize for the delay in getting your estimate and would be happy to discuss it further. Please feel free to reach out to us, and we’ll make sure to address everything promptly. Customer Relations Manager customerservice@purdygroupusa.com

February 28, 2025

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The dealership is easy to work with. The service dept. always keeps you posted on the progress of your car. Dustin is amazing, he is very professional and has great customer skills. I wa More

by fryking55
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 04, 2025

Bryan College Station Toyota responded

Thank you for your kind words! We're glad to hear that our service department kept you informed and that Dustin provided such a great experience. With your background in the food service industry, your praise for customer service means a lot! We appreciate your support and will be sure to share your feedback with Dustin and the team. Customer Relations Manager customerservice@purdygroupusa.com

February 11, 2025

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Employee Rating

Easy to set up service appointment. Service rep kept me informed. I was able to take care of several issues along with my recall. More

by Eilersd193
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 13, 2025

Bryan College Station Toyota responded

Thank you for your feedback! We're happy to hear that setting up your service appointment was easy and that our service rep kept you informed throughout the process. We're glad we could take care of everything, including your recall. We appreciate your trust and look forward to assisting you again in the future! Customer Relations Manager customerservice@purdygroupusa.com

February 06, 2025

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I can honestly say there is absolutely no other dealership treating their customers this great Bryan college station Toyota is excellent and the customer service exceeds any charts More

by kimmdft80
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Feb 06, 2025

Bryan College Station Toyota responded

Thank you for the wonderful feedback! We're thrilled to hear that you had such a great experience with us. Customer service is our top priority, and it's great to know we exceeded your expectations. We appreciate your support and look forward to serving you again in the future! Customer Relations Manager customerservice@purdygroupusa.com

January 12, 2025

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It was great they were nice and i like my RA4 and it was a nice place.. More

by cinharris129
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jan 13, 2025

Bryan College Station Toyota responded

Your positive feedback is greatly appreciated! We're delighted to hear that you had a great experience with us and are enjoying your vehicle. Thank you for choosing us! Customer Relations Manager customerservice@purdygroupusa.com

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