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Dustin Holifield
Dustin Holifield at Bryan College Station Toyota
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Dustin Holifield

Service Advisor

Bryan College Station Toyota

728 Earl Rudder Fwy
Bryan, TX 77802

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4.9
45 Reviews
4.9

45 Reviews

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45 Reviews of Dustin Holifield

April 09, 2025

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Employee Rating

Dustin Holifield takes great care of my car. He listens to my car issues and asks questions. He gives me options and a time window of when my car will be repaired. I appreciate his honesty and More

by CODUFF23
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Recommend Dealer
Yes
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Apr 10, 2025

Bryan College Station Toyota responded

Thank you for sharing your experience! We are thrilled to hear that Dustin provided great care for your car and ensured everything was handled with honesty and professionalism. We are also glad to know the free shuttle service was a helpful addition. Your continued trust in our dealership means a lot, and we look forward to assisting you and your family again in the future! Customer Relations Manager customerservice@purdygroupusa.com

April 05, 2025

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They got my car done really fast for a change in oil and tire rotation. The Staff was friendly and knowledgeable. More

by M_PETEROS
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Recommend Dealer
Yes
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Apr 07, 2025

Bryan College Station Toyota responded

Thank you for your feedback! We are glad to hear the oil change and tire rotation were done quickly and that you had a positive experience with our friendly and knowledgeable staff. We appreciate your trust! Customer Relations Manager customerservice@purdygroupusa.com

April 04, 2025

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59 dollars for labor for an oil change and oil filter is an insult to the customer. and paying for your shop towels is stupid. More

by BWH0
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Randy Dowling, Ron Broesche

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Apr 07, 2025

Bryan College Station Toyota responded

Thank you for your feedback. We are sorry to hear you were unhappy with the pricing. We always strive to be transparent and provide value with our services, but we understand your concerns and will be sure to pass them along to management. If you’d like to speak with us directly, we’re happy to discuss this further. Customer Relations Manager customerservice@purdygroupusa.com

March 18, 2025

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Dustin was helpful. I am still waiting for an estimate on some more work he said he would put together. More

by DDBJR75
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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Mar 18, 2025

Bryan College Station Toyota responded

Thank you for your feedback! We're glad Dustin was able to assist you. We apologize for the delay in getting your estimate and would be happy to discuss it further. Please feel free to reach out to us, and we’ll make sure to address everything promptly. Customer Relations Manager customerservice@purdygroupusa.com

February 28, 2025

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The dealership is easy to work with. The service dept. always keeps you posted on the progress of your car. Dustin is amazing, he is very professional and has great customer skills. I wa More

by fryking55
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 04, 2025

Bryan College Station Toyota responded

Thank you for your kind words! We're glad to hear that our service department kept you informed and that Dustin provided such a great experience. With your background in the food service industry, your praise for customer service means a lot! We appreciate your support and will be sure to share your feedback with Dustin and the team. Customer Relations Manager customerservice@purdygroupusa.com

February 11, 2025

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Easy to set up service appointment. Service rep kept me informed. I was able to take care of several issues along with my recall. More

by Eilersd193
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 13, 2025

Bryan College Station Toyota responded

Thank you for your feedback! We're happy to hear that setting up your service appointment was easy and that our service rep kept you informed throughout the process. We're glad we could take care of everything, including your recall. We appreciate your trust and look forward to assisting you again in the future! Customer Relations Manager customerservice@purdygroupusa.com

February 06, 2025

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I can honestly say there is absolutely no other dealership treating their customers this great Bryan college station Toyota is excellent and the customer service exceeds any charts More

by kimmdft80
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Zeeshan Devani, Randy Dowling, Justin Birdwell, Bobby Hall, Manny Lopez, Heather Beran, Russell Karli

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Feb 06, 2025

Bryan College Station Toyota responded

Thank you for the wonderful feedback! We're thrilled to hear that you had such a great experience with us. Customer service is our top priority, and it's great to know we exceeded your expectations. We appreciate your support and look forward to serving you again in the future! Customer Relations Manager customerservice@purdygroupusa.com

January 12, 2025

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It was great they were nice and i like my RA4 and it was a nice place.. More

by cinharris129
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Workmanship
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Recommend Dealer
Yes
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Jan 13, 2025

Bryan College Station Toyota responded

Your positive feedback is greatly appreciated! We're delighted to hear that you had a great experience with us and are enjoying your vehicle. Thank you for choosing us! Customer Relations Manager customerservice@purdygroupusa.com

January 09, 2025

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Employee Rating

Service department is very through and quick. I trust the technicians to check my vehicle completely and to address any issues they find. More

by papa6874
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 13, 2025

Bryan College Station Toyota responded

Thank you for your positive feedback on our service department. We're happy to hear that you trust our technicians to thoroughly check your vehicle! Customer Relations Manager customerservice@purdygroupusa.com

January 03, 2025

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Very attentive and friendly people I was very happy with the service. Plus they helped me to get into a rental vehicle and it didn’t take long I was very pleased with all the services. More

by tupulsofia3
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Birdwell

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Jan 03, 2025

Bryan College Station Toyota responded

Thank you for your recommendation! We appreciate you and your business! Customer Relations Manager customerservice@purdygroupusa.com

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