Dustin Gonzales | Page 2

Great Price, Great People, made buying a car fun! These guys are great. We needed a car quickly. Came in to look at a few used cars ended up getting a better deal on new. Our sales guy Dustin did These guys are great. We needed a car quickly. Came in to look at a few used cars ended up getting a better deal on new. Our sales guy Dustin did an amazing job. What ever we wanted to see he was there for us. There was no heavy pressure and the dealership attitude was great. Then came the sales manager, you know the one that has to approve everything. First thought, oh no run - but this guy, Adam was awesome! He kept providing us options, working the numbers, finding incentives. In the end he made us a deal that was outstanding. 2016 Ford Fusion, loaded. I recommend these guys highly. But when you do go in expect to enjoy the experience, unlike most dealers. Bentley Radcliff More

Report | Print

First Timer I can't say I never bought a car from sitting in front of my computer, 500 miles away anymore. Dustin was great, easy to work with, and made us feel c I can't say I never bought a car from sitting in front of my computer, 500 miles away anymore. Dustin was great, easy to work with, and made us feel comfortable making such a big purchase from so far away. I wish all dealerships were like this one. Thanks! More

Report | Print

Honest and straightforward I connected with Russ and Dustin and both were great. They were honest, authentic and straight forward, and really helped us understand the process. W I connected with Russ and Dustin and both were great. They were honest, authentic and straight forward, and really helped us understand the process. We have very poor credit, and they didn't try and push us into something way too new and expensive. I was followed up with, without being hounded as well. I appreciated the low pressure, yet professional atmosphere. More

Report | Print

Dustin Gonzales lies I was told by Dustin that this truck had no leaks and is in great condition well come to find out shortly after buying this truck it needs $2,240 wort I was told by Dustin that this truck had no leaks and is in great condition well come to find out shortly after buying this truck it needs $2,240 worth of work. It has a leak from the main seal, oil pan and has a light misfire which will need spark plugs and wires. Freeway Ford had done nothing to this truck other than wipe it down with a rag, it needs a total of $2,240 worth of work. I paid top dollar at this dealership because private party was 3,000 less but I ignorantly trusted a dealership thinking I was getting a worry free vehicle. This is not ok for dealerships to treat people this way I would ask you to avoid doing business with this dealership and with Dustin Gonzales. I tend to wonder if they write there own reviews considering how many stars they get. So I will end this review with buyer beware even of dealerships, or especially dealerships because your a lot less likely to take it to a mechanic. If you're buying used stick to private party or a creditable dealership. Please save yourself sleepless nights of wondering how your going to pay for all the repairs that this dealership will leave you pondering. More

Report | Print

Honest no haggle I first spoke with Dustin on the phone after viewing a 2014 F250 online. Dustin called me first thing Monday morning and let me explain my situation a I first spoke with Dustin on the phone after viewing a 2014 F250 online. Dustin called me first thing Monday morning and let me explain my situation and how I wanted the deal to happen. He made sure that the following day everything was set up and all I had to do is test drive and sign. Thank you for your help Dustin. More

Report | Print

Outstanding Purchased 6 vehicles over the last 14 years with Dustin. Extremely satisfied with every purchase. Even came back for a purchase when we were out of st Purchased 6 vehicles over the last 14 years with Dustin. Extremely satisfied with every purchase. Even came back for a purchase when we were out of state, just flew in and drove back to Florida. That's how much we trust him. First thing we noticed was no high pressure sales. Give a little idea of what we're looking for and our budget and he goes to bat for you. The process is easy and he has had a knack for picking the perfect vehicle for us since the beginning. Quality used cars for the best price. Exceeded our expectations every time. More

Report | Print

Best Experience I've had in buying a new car!! Dustin Gonzales/Internet specialist, was one of the most knowledgeable, kindest, down to earth and honest salesperson I have EVER had the privilege of Dustin Gonzales/Internet specialist, was one of the most knowledgeable, kindest, down to earth and honest salesperson I have EVER had the privilege of doing business with!! Thank you Dustin!!! I love my new care and appreciate all you did for us!! You're the BEST!!! More

Report | Print

Sold my Ford F250 with simplicity Thank you Dustin Gonzales for making it our deal quick and simple. I recommend everyone to ask for Mr. Gonzales when you come to Barbee's Ford dealers Thank you Dustin Gonzales for making it our deal quick and simple. I recommend everyone to ask for Mr. Gonzales when you come to Barbee's Ford dealership. He is kind, honest and professional. More

Report | Print

Lied to and tricked into signing a credit release form Dustin Gonzales the internet sales rep. He tricked me into sign a credit release form and told me it was the form they needed to do a background check Dustin Gonzales the internet sales rep. He tricked me into sign a credit release form and told me it was the form they needed to do a background check on me to make sure I was who I said I was. He tried to joke by saying, I quote " to make sure you're not a terrorist or something". More I thought about it I realized what happened. Then I got hit up with an insurance quote that they ran. I was pre approved before I walked in the door by the way and was told they didn't need any of my personal info. I'm sure all they needed was my license and the approval paper I printed out. I feel gross with this experience . I feel very taken advantage of. On top of tricking me Dustin acted very disinterested in the sale, had me waiting many times for him. Although the finance guy was very professional. It does not feel good to be tricked/ lied to!!! This is exactly why dealerships have the bad reputation. Nothing's changed in this industry " at least here". I wasn't sure how to rate it above because I was very happy with the finance guy and would have gave him all 5 stars. "Update" today is the day after and have called and left a message and surprise surprise no call back. Guess once they sale you a vehicle and play their games with you their done with you! Stay clear of freeway ford off of Evans and I-25. More

Report | Print

A dealership you worth your time My boyfriend,Will, and I spent all day Saturday bouncing from dealership to dealership. There were some good experiences, but it was mostly exhausting My boyfriend,Will, and I spent all day Saturday bouncing from dealership to dealership. There were some good experiences, but it was mostly exhausting and quite the hassle. At the end of the day, we decided to check out one last dealership before we packed up and went home. We had been looking at Ford ST's for a few months and it was one of our top choices. The retail value was fairly high, even for used ones, so we weren't too confident we'd find something in our price range. Will called Freeway Ford to find out if there were any available in their inventory. Dustin G. spoke with us about a 2014 ST that was going for well under standard retail value. We didn't really believe it, but figured we'd check it out for ourselves. Sure enough, there she was. A gorgeous 2014 in blue was sitting on the lot. Cody Roberts, one of Dustin's associates, showed us around and went on a test drive with us. Both of them were extremely helpful in finding the car we wanted, in our price range. There was no "fear of loss" sales pitches, just accommodating salesmen that were patient, answered our questions, and helped us navigate towards a purchase we felt comfortable with. Jeff, in finance, also went above and beyond our expectations. He was able to get us a fantastic rate for financing which made the experience much less stressful than we anticipated. We've purchased cars from dealerships before, and this was by far the best experience to date. We are extremely grateful for Dustin, Cody, and Jeff being genuine and easy to work with. More

Report | Print