Dru Brahmbhatt | Page 5

Sixth car that I’ve purchased from this location. EJ made the process very easy, I was pleased with the both the car and transaction. the process very easy, I was pleased with the both the car and transaction. More

by BBBDUB Verified Customer Verified Customer

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This was an easy car buying experience. I was at the end of my lease and the team at MB Wilmington explained my options. I had the car certified and purchased the vehicle. of my lease and the team at MB Wilmington explained my options. I had the car certified and purchased the vehicle. More

by chasmc0816 Verified Customer Verified Customer

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Excellent services, loaner during the services was excellent! Over all, good services... Flexible at the time of making the appointment. Flexible for me to get the time fit my schedule... excellent! Over all, good services... Flexible at the time of making the appointment. Flexible for me to get the time fit my schedule... More

by REDBLUE6643 Verified Customer Verified Customer

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Fred in service was extremely helpful and personable. Service was completed fast and efficiently. Loaner car was useful and felt clean and sanitized. All in all, excellent service. Service was completed fast and efficiently. Loaner car was useful and felt clean and sanitized. All in all, excellent service. More

by TIC0101 Verified Customer Verified Customer

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Tony takes extra special time when I have questions about my car If there is a problem he makes sure I get in to get service if I need a loaner while car is in for service he makes sure I get one Tony is the my car If there is a problem he makes sure I get in to get service if I need a loaner while car is in for service he makes sure I get one Tony is the first person since I have own Mercedes since 2002 to help me he is an ace More

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Me and my wife had a very pleasant experience with the staff there at Mercedes Benz. And I wound recommend Mercedes to friends and family very good place to do business staff there at Mercedes Benz. And I wound recommend Mercedes to friends and family very good place to do business More

by BIGLEZ692 Verified Customer Verified Customer

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Dru was very good to work with. I bought the car without seeing it as I am located in a different state and the car arrived as described. seeing it as I am located in a different state and the car arrived as described. More

by SPLASHTHIS Verified Customer Verified Customer

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We have been using this dealership for nearly 10 years now. The staff will exceed all your expectations whether you are in need for new vehicle or service your current. We got more then 8 cars in friends now. The staff will exceed all your expectations whether you are in need for new vehicle or service your current. We got more then 8 cars in friends and family from this place. For sales, Dru is my go to guy for best prices and meeting my needs. For service Jason has been really good and they have went above and beyond in some cases to help us better. More

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Not a pleasurable experience. Sales manager Dru is incredibly rude and does not care about the car he’s selling or his customer. Matter of fact threatening me as to when I was allowed to pick up the c incredibly rude and does not care about the car he’s selling or his customer. Matter of fact threatening me as to when I was allowed to pick up the car. Told me if I didn’t pick the car up in 3 days it would be sold to someone else. That’s after the purchase agreement was signed and it was paid for in full. Upon arrival I stood around the dealership for over an hour to even see the car. Cash deal and car was paid for prior to arrival still took over 2 hours to get the paperwork done. Finance manager was rude and walked out on me, no handshake , no thank you, nothing just up and walked out when done with paperwork. I’ll be leaving a more thorough review on google but I would never recommend this dealership. I expected better from the dealership especially being a Mercedes dealer. More

by 89RAMFAN Verified Customer Verified Customer

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Bad trade in value, way under other dealers Trade for a Mercedes was 3,000-5,000 less than other Mercedes dealership. It was 2000 less than car max. Felt like they tried to take advantage of me Trade for a Mercedes was 3,000-5,000 less than other Mercedes dealership. It was 2000 less than car max. Felt like they tried to take advantage of me. They told me my Kelly blue book is of no value, but all the other dealers priced close to it and the other Mercedes dealer went well over More

by DRMBMD Verified Customer Verified Customer

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