Drew Ricci | Page 11

Drew did an awesome job with my 24 atlas. Everyone is great at the store. Everyone is great at the store. More

by BRIANMORRISON617 Verified Customer Verified Customer

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Went to dealership for VW ID. 4's first annual maintenance. Our car had 2 pending recalls and we worked with Mike to make sure our recall work coincided with this maintenance. We s 4's first annual maintenance. Our car had 2 pending recalls and we worked with Mike to make sure our recall work coincided with this maintenance. We shared videos of the car's issues with Mike, Karl, Sam, Drew & Alisha. Karl kept us informed about the process and ensured timely completion. The car's issues were related with the car's 2 recalls (software update, door handle lock/unlock non-responsive in rain). Thank you Mike, Karl & team. More

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My overall experience was good. But they forgot to reset the display back to normal. But they forgot to reset the display back to normal. More

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He squeezed my car in without an appointmentand gave me an accurate time estimate. My car was ready on time. an accurate time estimate. My car was ready on time. More

by JERE.BABST Verified Customer Verified Customer

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Drew has been extremely knowledgeable and helpful. he diagnosed the problem with my Atlas quickly and fixed the issue with minimum of costs. he diagnosed the problem with my Atlas quickly and fixed the issue with minimum of costs. More

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Great service and Karl took the time to explain my options and was invaluable guiding me through my repairs. options and was invaluable guiding me through my repairs. More

by HBGOODALL Verified Customer Verified Customer

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Wellesley Volkswagen has been my go-to for services on my Touareg for several years. I worked with Drew during my visit this year and last year, who is always friendly, helpful, communicative, and considerat Touareg for several years. I worked with Drew during my visit this year and last year, who is always friendly, helpful, communicative, and considerate. I would recommend taking your vehicle(s) here to get serviced. More

by cottontown Verified Customer Verified Customer

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Drew is very personable and helpful. He explained the required service and kept me informed the whole time. I appreciate his friendliness. He explained the required service and kept me informed the whole time. I appreciate his friendliness. More

by SMCDUFF13 Verified Customer Verified Customer

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The service dept was very responsive and communication was very thorough. My main complain is how poorly the ID4 was design; from its rather pathetic full charge/mileage range/poor battery management to r was very thorough. My main complain is how poorly the ID4 was design; from its rather pathetic full charge/mileage range/poor battery management to really bad user interface to recalls & replacement parts that works worst than the original. Frankly I can not wait to get rid of the ID4. Such a sad, underwhelming experience. I would recommend the ID4 only to my worst enemy! More

by RAY@PANDAMONIUM.COM Verified Customer Verified Customer

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Karl is phenomenal and I felt very comfortable and taken care of during the entire process care of during the entire process More

by JMO Verified Customer Verified Customer

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