Drew Ricci
Drew Ricci at Wellesley Volkswagen

Drew Ricci

Service Manager

Wellesley Volkswagen

231 Linden St.
Wellesley, MA 02482

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4.9
842 Reviews

Dealership Experience

8 yrs, 10 mos

4.9

842 Reviews

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842 Reviews of Drew Ricci

April 24, 2026

Dealership Rating
Employee Rating

Both the sales and service department were excellent to work with. Arthur Deirmenjian in sales was knowledgeable and easy to work with in buying a vehicle. More

by Jgsg217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Rowe , Arthur Deirmenjian was knowledgeable and great to work with.

Apr 25, 2026

Wellesley Volkswagen responded

It’s wonderful to know that both our sales and service teams provided excellent support. We’re glad our sales staff demonstrated the expertise to make your Volkswagen Golf GTI purchase straightforward. Thank you for the 5-star rating and we look forward to assisting you again.

April 24, 2026

Dealership Rating
Employee Rating

Sam took care of me as always, great communication and service. Will be back soon. More

by matthewnaser12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Dias

Apr 24, 2026

Wellesley Volkswagen responded

We’re glad to hear Sam provided clear communication and attentive service for your Volkswagen Golf GTI. It means a lot that you felt well supported. We’ll be ready to assist you again whenever you return.

April 24, 2026

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Carl, as well as Drew, were exceptional. They were sensitive to my time, they explained the problem in detail and solved it. More

by WWAARCHITECTS
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karl Christ

Apr 24, 2026

Wellesley Volkswagen responded

Hello, thank you for sharing your experience. We’re glad Drew and Karl addressed your concerns so promptly and thoroughly during your Volkswagen service visit. Please let us know if there’s anything else we can assist you with.

March 30, 2026

Dealership Rating
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Great customer service, both the service department and the sales department. The GM Mike went above and beyond for us. More

by Jeff Theriaque
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Paul Rowe, Alisha Schofield

Mar 30, 2026

Wellesley Volkswagen responded

We’re thrilled to see both our service and sales teams met your expectations. Our general manager was eager to go above and beyond for you. We appreciate you trusting us with your Volkswagen Taos and the 5-star review.

March 30, 2026

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Employee Rating

I have not purchased a car from there in a while , but the service group has been very helpful with any auto repairs needed. More

by RFX.YOUNG
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karl Christ

Mar 31, 2026

Wellesley Volkswagen responded

Thanks for sharing about your experience with Wellesley Volkswagen. We appreciate your business and hope to see you again soon!

March 24, 2026

Dealership Rating
Employee Rating

Pricing was competitive on my new car and the sales and service from start to finish of the buying process was simple and easy. My salesman Eric was great. No high pressure and was able to listen to what I More

by brandonwolf42
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Tonkonogy

Mar 24, 2026

Wellesley Volkswagen responded

Thank you for recommending our team. We’re glad Eric provided a pressure-free, straightforward process and competitive pricing on your Volkswagen GLI. Enjoy every drive.

March 21, 2026

Dealership Rating
Employee Rating

What a great service team and experience. They explained everything up front and there were no surprises. More

by DJACKSON23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alisha Schofield

Mar 21, 2026

Wellesley Volkswagen responded

It’s wonderful to hear our service team provided clear explanations and kept everything straightforward for your Volkswagen Taos. We’re glad there were no surprises and appreciate your feedback. We look forward to assisting you again.

March 21, 2026

Dealership Rating
Employee Rating

VW Wellesley is an amazing dealership especially their after service team with Drew as the manager and Alisha as service advisor are amazing friendly professional efficient support and very knowledgeable More

by hassanhaidar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alisha Schofield

Mar 21, 2026

Wellesley Volkswagen responded

Thank you for the five-star rating and for recognizing Drew and Alisha. It’s great to know they delivered friendly, professional, and efficient support for your Volkswagen Golf R service. We look forward to assisting you again.

February 24, 2026

Dealership Rating
Employee Rating

I enjoy bringing my car here for service. Everyone is extremely professional and attentive to my needs. Thank you all who help me service my car. More

by PEDROGABRIELDPEIXOTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Dias

Feb 24, 2026

Wellesley Volkswagen responded

Thank you for bringing your Volkswagen Jetta to our service center. We’re thrilled our team provided professional, attentive care. We look forward to assisting you again.

February 23, 2026

Dealership Rating
Employee Rating

Wellesley VW is top of the line service. We would take our Tiguan here again. Thanks. More

by sandra.galloway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alisha Schofield

Feb 23, 2026

Wellesley Volkswagen responded

We’re delighted to hear that you found our service top of the line. Thank you for trusting us with your Volkswagen Tiguan, and we look forward to helping you again.

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