Dontrell Saucier | Page 7

What wonderful service and staff at Toyota of Rockwall! I thoroughly enjoyed my visit and I look forward to seeing Dontrell and other personable employees again…they show such professionalism and care! And I thoroughly enjoyed my visit and I look forward to seeing Dontrell and other personable employees again…they show such professionalism and care! And I love my car! God bless Toyota of Rockwall! More

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Toyota of Rockwall and the staff are amazing! They make the car buying process quick and easy! the car buying process quick and easy! More

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I stopped by knowing what I wanted and met Dontrell in the parking lot. He was knowledgeable but also not afraid to get back to me with an answer. I test drove the vehicle, made my decision, and Dontrell the parking lot. He was knowledgeable but also not afraid to get back to me with an answer. I test drove the vehicle, made my decision, and Dontrell and the team made it happen fast. Incredibly thankful what we purchased and the service that we received. Great dealership. More

by scottbos Verified Customer Verified Customer

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Purchase was great. I would recommend Dontrell to anyone for an excellent purchasing experience. However I can’t say the same about the financial part, we were signed up for something we didn’t request or w for an excellent purchasing experience. However I can’t say the same about the financial part, we were signed up for something we didn’t request or want (GAP insurance). There was not enough information given on extended warranty information. More

by brucec444 Verified Customer Verified Customer

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Scam- Scam by Top Management. They never showed me the useless Rockwell Green Package but I HAD to buy it for a discounted $1,000. Verbally, Dontrell talked of many things that aren't on the short list a useless Rockwell Green Package but I HAD to buy it for a discounted $1,000. Verbally, Dontrell talked of many things that aren't on the short list and nothing is there that I would drive 41 miles for. Not even putting Nitrogen in my tires. Just a scam added by Top Management. $1,000 out of a veterans pocket for a scam. More

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My buying experience was great. They treated us like family and made it fun buying there. family and made it fun buying there. More

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Don’t tell was great. Very help and very straightforward with us. He treated us well. with us. He treated us well. More

by preshastings Verified Customer Verified Customer

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Absolutely great buying experience! We have purchased 13 Toyota’s with it our family and this was our best ever experience purchasing a vehicle. Everyone was friendly, happy, and helpful. Each person we e Toyota’s with it our family and this was our best ever experience purchasing a vehicle. Everyone was friendly, happy, and helpful. Each person we encountered seemed happy to work at Toyota of Rockwall and it made my wife and I feel welcomed and trusting every step of the way. Corey Thomas made the impossible happen and located the almost impossible to find black 2021 4Runner Nightshade edition! He ensured me that he could find it and he did exactly as promised. Kept in tough with me throughout the entire time he was locating the vehicle up until the moment that it arrived at their dealership! Now I understand why he says he’s “The Closer”, he makes things happen! No hassle on my trade in vehicle, and we were given a great trade in value for our 2018 Camry XSE. Our salesman was Dontrell Saucier. He made sure everything moved along seamlessly, and was very hands on, attentive, and informative during the entire purchasing process. Most importantly he was patient and detail oriented when he showed my wife all the features, and how to setup everything on her new vehicle after we purchased it. The final element in our purchase was how everyone that worked at the dealership came outside, held up a huge congratulations sign, and cheered and danced for us as we drove off in our new 4Runner! We have NEVER experienced anything like that before. We were at a lost for words and it means so much to know that there are still honest and customer oriented car dealerships out there. We absolutely LOVE Toyota of Rockwall! More

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Very helpful good price made it very stress free everyone was really nice they had more cars to choose from then most of the other dealers we looked at everyone was really nice they had more cars to choose from then most of the other dealers we looked at More

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Great experience- great communication- awesome customer service. AND not a long wait! We love this dealership. They are always quick to help and go the extra mile service. AND not a long wait! We love this dealership. They are always quick to help and go the extra mile More

by kagroschke Verified Customer Verified Customer

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