Dontrell Saucier
Dontrell Saucier at Toyota of Rockwall

Dontrell Saucier | Page 6

Toyota Brand Specialist

Toyota of Rockwall

1250 E Interstate 30
Rockwall, TX 75087

Contact Me
4.8
122 Reviews

My goal is to give you an experience that feels almost like home! I’ve been blessed to serve the community regarding their vehicle needs here at Toyota of Rockwall for over 7 yrs & counting! It’s been a great ride & I would love to help you find just the perfect vehicle for your lifestyle today!

Dealership Experience

8 yrs, 4 mos

Industry Experience

8 yrs, 4 mos

Languages Spoken

English English

Employee Video

4.8

122 Reviews

Write a Review

122 Reviews of Dontrell Saucier

September 14, 2022

Dealership Rating
Employee Rating

Don’t tell & Nick were more than helpful. they weren’t gonna let me leave without driving off the lot in a brand new car. they were awesome More

by Priincemarquis9
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Smith, Nick S

Sep 14, 2022

Toyota of Rockwall responded

Thank you for your very kind review. Nick and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Toyota of Rockwall.

September 14, 2022

Dealership Rating
Employee Rating

The sales people are super friendly and very helpful. The dealership is nice and clean! More

by tuckshowbugs
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carmelo Adorno , Corey Thomas

Sep 14, 2022

Toyota of Rockwall responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

August 20, 2022

Dealership Rating
Employee Rating

We had a great experience at Toyota Rockwall, ended up coming home with 2 new vehicles. More

by CHAM_WP
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carmelo Adorno , James Brown, Corey Thomas

Aug 21, 2022

Toyota of Rockwall responded

Thank you for choosing Toyota of Rockwall, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 08, 2022

Dealership Rating
Employee Rating

Dontell was pleasant to work with and shared his experience driving a Tacoma. All of the individuals we encountered at the dealership were interested in making sure we were being taken care of. More

by vicprew
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Brown, Scott Smith

Aug 08, 2022

Toyota of Rockwall responded

Thank you so much for your excellent review! We are so glad that Dontrell had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

July 26, 2022

Dealership Rating
Employee Rating

Just completed my second purchase and have had great service for 8 years! The new car process was anxiety-less from considering trade-in to final purchase. More

by unicorn.blf
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josue Gutierrez, Bethany Smith, Scott Smith

Jul 27, 2022

Toyota of Rockwall responded

Here at Toyota of Rockwall, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

July 12, 2022

Dealership Rating
Employee Rating

Overall experience was very good. Excellent salesman (Dontrell Saucier), but new car was not ready for pickup when it was supposed to be. More

by Peggydsw
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Smith

Jul 12, 2022

Toyota of Rockwall responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Jul 12, 2022

Peggydsw responded

Dontrell Soucier is patient and willing to go the extra mile to keep customers satisfied. I would gladly buy another car from him.

March 28, 2022

Dealership Rating
Employee Rating

Dontrell greeted us and before going out onto the lot brought us inside to get an understanding of exactly what we were looking for. He directed us to the vehicle we ultimately bought. He answered all of More

by Aaron Welch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 28, 2022

Aaron Welch responded

Thank you guys for the hard work you put in to get us EXACTLY what we wanted!

February 10, 2022

Dealership Rating
Employee Rating

Great customer service. The team really made me feel like family and the buying experience was awesome. More

by felipeplascencia
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Adams

Feb 10, 2022

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

February 08, 2022

Dealership Rating
Employee Rating

The sales experience was great, but my experience with the Finance dept has been ridiculous at best. Very deceptive warranty practices and zero follow-up. I would steer anyone clear of this dealership. More

by sspurr23
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Joey Desrosiers, Scott Smith, Corey Thomas

Feb 25, 2022

Toyota of Rockwall responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

January 25, 2022

Dealership Rating
Employee Rating

Very professional throughout the whole process. I would highly recommend them to friends and family! More

by albert.m926
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Adams, Courtney Savage

Jan 25, 2022

Toyota of Rockwall responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, Albert. Thank you for choosing Toyota of Rockwall and for helping to spread the word about us.

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