Don Paris

They treat you like family. They are there for you.When you really need them, and they put you first. They put the customer above the profit They are there for you.When you really need them, and they put you first. They put the customer above the profit More

by DOUGLASK43 Verified Customer Verified Customer

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When I took my Explorer to have the work done was one of the saddest moments of my life. The night before I lost my wife in a car accident, she was in a head-on collision and lost her life. The next m the saddest moments of my life. The night before I lost my wife in a car accident, she was in a head-on collision and lost her life. The next morning my Explorer wouldn't start due to electrical issues and the week that I was facing I needed a vehicle. I called Washington Ford and through moments of sobbing they were able to ascertain what I needed done and we're able to get my Explorer in immediately. They arranged for a rental for me which they paid for. When I arrived at the dealership the response to my tragedy was overwhelming, with kindness and support and hugs and prayers from the staff the got me situated. Along with that they sent flowers to the funeral home to honor my wife and family. I was never charged for the work they did on my vehicle nor the rental In all the years of buying vehicles I had never seen a dealership put a person before profit like Washington Ford did. I will always buy my vehicles from them they treated me like a member of the family and honored the memory of my wife. The staff told me to come down to vent, cry, or whatever I needed to help with my mourning. People like Cindy Timmons along with Andrea and Don, and everyone on that staff there are just outstanding and put the person above the profit and genuinely care. Washington Ford is a one of a kind dealership that cares for their customers. More

by DOUGLASK43 Verified Customer Verified Customer

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I use Washington Ford for all my vehicle (2020 Ranger) maintenance/service and am very satisfied with with all the personnel and work done maintenance/service and am very satisfied with with all the personnel and work done More

by KCUSHEY Verified Customer Verified Customer

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Don was my service rep and explained all that needed to be done, answered all My questions and kept me in the loop on the truck’s progress. They isolated work that should be done to keep the truck running be done, answered all My questions and kept me in the loop on the truck’s progress. They isolated work that should be done to keep the truck running smoothly and keeping my family safe. Work was done timely and correctly. It’s my 3rd f 150 I’ve purchased and serviced at Washington Ford and will continue going forward More

by WILLIAM.GILMARTIN Verified Customer Verified Customer

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Has always treated me with respect and has looked out for me best interest. They rank tops in my book. me best interest. They rank tops in my book. More

by FGMPENN Verified Customer Verified Customer

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Wonderful customer service. I just love Cindy and her person attention to detail. For always keeping me informed. I just love Cindy and her person attention to detail. For always keeping me informed. More

by TLLAWSON917 Verified Customer Verified Customer

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Easy to schedule close by and done right the first time. Good As It Gets thank you! Good As It Gets thank you! More

by FRUMKINM Verified Customer Verified Customer

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