Jake Verbanec

Had a very good experience working with customer service timely parts were in stock varies very satisfied timely parts were in stock varies very satisfied More

by SJSTARR079 Verified Customer Verified Customer

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Parts were in stock service was convenient and efficient. Service staff was very professional throughout the process. Service staff was very professional throughout the process. More

by SJSTARR079 Verified Customer Verified Customer

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My first visit at Washington Ford. Online scheduling was easy. Reminders sent on the appointment were great. Jake was Quick, understood my needs and adjusted for me. Friendly and takin Online scheduling was easy. Reminders sent on the appointment were great. Jake was Quick, understood my needs and adjusted for me. Friendly and taking the customer first attitude. Couldn't beat it. He reviewed the 140k check up with me and the charges incurred. Looking forward to my next visit. More

by tedwenremakes Verified Customer Verified Customer

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My ford technician was able to get me a good deal to replace a broken shock, on my 2021 Ford Explorer. I was very pleased with tne effort and service! replace a broken shock, on my 2021 Ford Explorer. I was very pleased with tne effort and service! More

by stushman1 Verified Customer Verified Customer

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Slow and fails to communicate. 3 hour oil change for $96. Not acceptable. I was not happy. 3 hour oil change for $96. Not acceptable. I was not happy. More

by kenzpow Verified Customer Verified Customer

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My service advisor Jake is always on point , helpful and considerate of my concerns, explains everything considerate of my concerns, explains everything More

by A.DEVITIS Verified Customer Verified Customer

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They were very polite and did excellent work from picking up, doing the recall and dropping off my vehicle. up, doing the recall and dropping off my vehicle. More

by CANGEL15317 Verified Customer Verified Customer

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Appreciated their upfront response to our situation and then “Praise the Lord” they performed a miracle and really came to the rescue. They know what the details are….and you all are Great. Thank you. then “Praise the Lord” they performed a miracle and really came to the rescue. They know what the details are….and you all are Great. Thank you. 👍🏼 Helped us out ….especially when it’s your only wheels 🛞👍🏼 Juan & Dana More

by DDO323 Verified Customer Verified Customer

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Friendly and knowledgeable and the one on one attention to each customer is very nice to each customer is very nice More

by BENDIKTAXIDERMY Verified Customer Verified Customer

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Great service as always. Jake stands above in kindness and professionalism. I appreciate having a service center we can trust. Jake stands above in kindness and professionalism. I appreciate having a service center we can trust. More

by HUTCHINKERRY Verified Customer Verified Customer

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