Dmitry Chekhlatyy

I was in search of a special vehicle-an Acura Spec A MDX. It just so happened, Heritage Toyota had just what I was looking for, a beautiful black 2022. What made my good fortune even better, was the servi It just so happened, Heritage Toyota had just what I was looking for, a beautiful black 2022. What made my good fortune even better, was the service I received during the buying process. Dmitry worked tirelessly to make this transaction one of the most seem-less and actually enjoyable transactions I have ever been involved with. I would also like to thank the other 2 professionals on Dmitry's team, Ms Jessica Argueta and Ms.Erica Hodge. These ladies went out of there way to make this the best car buying experience of my life. What impressed my most about these ladies, was the wealth of knowledge they had of the product as well as the financial options available to me. Guys, you are the BEST! Many thanks, Brian Amerault More

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When we arrived, my wife and I thought we were dealing with Miguel who greeted us, (and who was great) who started the interview. But then dealership brought in several others to try and "close the deal," with Miguel who greeted us, (and who was great) who started the interview. But then dealership brought in several others to try and "close the deal," and we never really talked any more to Miguel. Thought this was a mistake. We,went with another car at another place because the salesman there established a relationship with us and we really didn't need a team (several others who's names I can't remember) to win us over. Wish that had happened at Heritage. Also, when asked if I was interested in a hybrid --- I said no, not interested. The conversation didn't need to go any further, don't follow up with "can I ask why not?" And then I was given suggestions as to why I should be interested in a hybrid. Was I supposed to feel stupid for not wanting one? I wasn't really opening it up for debate, I was stating a preference and didn't need to be challenged on it. P.S. We don't know Miguel, and we're not part of his family or friends. :-) More

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I visited Heritage after submitting an online inquiry of a vehicle. Derek, Katie and Andrew were all very helpful as I found and purchased my new car. No pressure…just a great car at a great price 👍🏽😃 a vehicle. Derek, Katie and Andrew were all very helpful as I found and purchased my new car. No pressure…just a great car at a great price 👍🏽😃 More

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I’m so glad I went to Heritage Toyota of Owings Mills to buy a new car thanks to Katie Harold in sales. She was very knowledgeable about the car and was delighted to show us how to use all the new features. buy a new car thanks to Katie Harold in sales. She was very knowledgeable about the car and was delighted to show us how to use all the new features. She treated us like friends. If her boss reads this review, consider giving her a promotion! Also, when the car we reserved wasn’t available, they gave us an upgraded model without the extra cost! Everything went much smoother than I thought. More

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Brian Park is my primary salesperson. He is really wonderful salesperson. I just purchased a vehicle from him with great price and wonderful service. Thank you again! He is really wonderful salesperson. I just purchased a vehicle from him with great price and wonderful service. Thank you again! More

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