48 Reviews
Write a Review48 Reviews of Dino De Luca
May 31, 2024
Andy was very helpful, on time, and it was a pleasure to test drive the 2024 Audi S5! Great service all around. test drive the 2024 Audi S5! Great service all around. More
Other Employees Tagged: Andy Manahl
May 27, 2024
Will be back again for our next purchase of a vehicle. Hector, Dino, David and Kerry worked with us to make everything Right. Thanks CBB! Hector, Dino, David and Kerry worked with us to make everything Right. Thanks CBB! More
Other Employees Tagged: David James, Kerry Abramson, Hector Santiago
May 26, 2024
Interesting story for everyone. I began my car buying experience with CBB via a friends recommendation. I called and originally spoke with Hector. We set up a time to come down and I began my car buying experience with CBB via a friends recommendation. I called and originally spoke with Hector. We set up a time to come down and look at a couple different cars. Hector was amazing. Very warm and colorful guy. He was very honest and really seemed to care about finding the perfect match. We test drove several vehicles that day but nothing was speaking to me. I came in for a second time that same week and him and I test drove another vehicle and it was a great fit but still wanted to discuss things with my wife before pulling the trigger. I left that day and came back the next wanting to close a deal. Hector was not available so Andy and I test drove a different car, but the same model, and I liked it so decided to purchase it. All was well. The next day after buying it I noticed the car looked like it was sitting lower than normal. I looked at the springs and saw orange coil-overs on the car. After doing some research I found that they were aftermarket, meaning the suspension warranty wouldn’t hold up if there was an issue down the road. I contacted them the next day and they asked me to bring the car down so they can look at it so I did. They looked at it and agreed the warranty would be in question and that since I purchased the car with a factory warranty plus an extended warranty and the modifications weren’t disclosed (because they didn’t know about them either) that they would work with me. I decided to look at a different vehicle and they said they would take the vehicle back if I wanted something different. So we made a deal on another vehicle. The only issue with the new vehicle is the car fax said it has no accidents but the is a small amount of cosmetic damage to the rear bumper that I again didn’t see until after I got the vehicle home. I called them to see if there is anything the can do because the only way to fix the problem would likely take it to a body shop to repair it and after they looked at it they said there is really nothing they can do. It’s frustrating but I guess it’s my fault for not seeing it when I purchased it. And after driving the car for a day the brakes started squeaking like crazy. Going to take it to a BMW dealer to have it looked at to avoid any warranty issues that could come up. But the manager Dino was great to work with. Steve ,the shop foreman, was very forthcoming and honest when I spoke with him. They gave me an excellent offer for my trade in. Overall it was a good experience. I would buy a car there again. More
Other Employees Tagged: Andy Manahl, Steve Ede, Sara Al Taay, Tara Price, Hector Santiago
May 10, 2024
What a solid dealership, such friendly staff and a huge thank you to Andy, Sara, and Jared! Great experience with them I highly recommend coming here for your next car! thank you to Andy, Sara, and Jared! Great experience with them I highly recommend coming here for your next car! More
Other Employees Tagged: Andy Manahl, Sara Al Taay
May 04, 2024
Excellent service, great price and experience! I would come back and buy another car! Great selection and awesome cars! I would come back and buy another car! Great selection and awesome cars! More
Other Employees Tagged: Jack Schneider, Lee Grubbs, Chris Nall, David James, Mark Miller, James Viator, Gabriel Aguilar, Kevin Stine, Kerry Abramson
April 26, 2024
Jamie was great from our initial email to handing me the keys! Everyone we met at the dealership was very friendly. Great experience! keys! Everyone we met at the dealership was very friendly. Great experience! More
Other Employees Tagged: Jamie Herbranson, Sara Al Taay
April 21, 2024
I rarely do a negative review , but this place is tricking the system. There is no way they could have won all the awards they have (81,000,000 votes story if you know what I mean). This place should tricking the system. There is no way they could have won all the awards they have (81,000,000 votes story if you know what I mean). This place should not be certifying a bathroom cleanliness card on a bathroom door, let alone a Beamer, Benz or McLaren. Don't even waste your time going here because nothing they will tell you is truthful. Also, they tried to overcharge us for it being inspected and Certified (but it was not) and they buy the lowest quality cars at dirt prices, re-list them at low prices and wait for the suckers to come into a "certified dealer" that "won't negotiate their price because we only offer certified cars", but it is all a lying, hope we don't get caught, shell game. Best thing to do with this company is to never do anything with this company (two locations, one is bad, the other is worse. I recommend you don't pick a Posion. More
Other Employees Tagged: Jack Schneider, Lee Grubbs, Chris Nall, David James, Mark Miller, Kevin Stine
March 31, 2024
Austin was very helpful, informative, and not pushy at all! The finance team was very friendly, and instrumental in getting us approved! We highly recommend!! all! The finance team was very friendly, and instrumental in getting us approved! We highly recommend!! More
Other Employees Tagged: Kerry Abramson , Austin Perry
March 23, 2024
Who Does That. ...??? Andy, Sara, Dino, Maggi and Andrea are what I call "The Dream Team". They treated me like "Family "... before, during and after I purchased a ...??? Andy, Sara, Dino, Maggi and Andrea are what I call "The Dream Team". They treated me like "Family "... before, during and after I purchased a 2020 Mercedes Benz S560 online. I've already complimented Andy on his outstanding Customer Service, but now I have to give a shout out to Maggie...I call her... Marvelous Maggi...and here's why. My car arrived to Florida with a couple of razor cuts in the rear seat (probably an accident made by the window tint tech) nonetheless Maggi without hesitation, searched for a replacement cover but there weren't any located stateside...guess what she did...she ordered me one from Germany... Now... Who Does That..??? I'll tell you who...Marvelous Maggi at CBB (she's Magnificent:)...That's Who Does That!!! Andrea also replied promptly to my request for additional documentation and this is why I feel they should be rated the #1 auto dealership in the USA!!!. Do you know any other dealership that would go above and beyond to satisfy a customer and provide this kind of Customer Service??? My first online auto purchase has been phenomenal because of the Dream Team at CBB. Hats off to you Jack Schneider!!! I viewed your online interview and you spoke about the vision of your company...I can honestly say that ... I'm proud to be a part of this family...you're a man of Integrity, Morals and Good Character and it's great to see your teams reflect these traits...Thank You...CBB!!! Anyone reading this review ..call them up and see what they can do for You! Let them AMAZE you too!! More
Other Employees Tagged: Jack Schneider, Andy Manahl, David James, Gabriel Aguilar, Sara Al Taay , Collin Moore, Maggi, Andrea