Hector Santiago

The salesman Hector Santiago was a pleasure to work with he is very knowledgeable and quick to respond. He helped me purchase a 2019 Cadillac CTS with ease I highly recommend purchasing from this dealership he is very knowledgeable and quick to respond. He helped me purchase a 2019 Cadillac CTS with ease I highly recommend purchasing from this dealership More

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Will be back again for our next purchase of a vehicle. Hector, Dino, David and Kerry worked with us to make everything Right. Thanks CBB! Hector, Dino, David and Kerry worked with us to make everything Right. Thanks CBB! More

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Interesting story for everyone. I began my car buying experience with CBB via a friends recommendation. I called and originally spoke with Hector. We set up a time to come down and I began my car buying experience with CBB via a friends recommendation. I called and originally spoke with Hector. We set up a time to come down and look at a couple different cars. Hector was amazing. Very warm and colorful guy. He was very honest and really seemed to care about finding the perfect match. We test drove several vehicles that day but nothing was speaking to me. I came in for a second time that same week and him and I test drove another vehicle and it was a great fit but still wanted to discuss things with my wife before pulling the trigger. I left that day and came back the next wanting to close a deal. Hector was not available so Andy and I test drove a different car, but the same model, and I liked it so decided to purchase it. All was well. The next day after buying it I noticed the car looked like it was sitting lower than normal. I looked at the springs and saw orange coil-overs on the car. After doing some research I found that they were aftermarket, meaning the suspension warranty wouldn’t hold up if there was an issue down the road. I contacted them the next day and they asked me to bring the car down so they can look at it so I did. They looked at it and agreed the warranty would be in question and that since I purchased the car with a factory warranty plus an extended warranty and the modifications weren’t disclosed (because they didn’t know about them either) that they would work with me. I decided to look at a different vehicle and they said they would take the vehicle back if I wanted something different. So we made a deal on another vehicle. The only issue with the new vehicle is the car fax said it has no accidents but the is a small amount of cosmetic damage to the rear bumper that I again didn’t see until after I got the vehicle home. I called them to see if there is anything the can do because the only way to fix the problem would likely take it to a body shop to repair it and after they looked at it they said there is really nothing they can do. It’s frustrating but I guess it’s my fault for not seeing it when I purchased it. And after driving the car for a day the brakes started squeaking like crazy. Going to take it to a BMW dealer to have it looked at to avoid any warranty issues that could come up. But the manager Dino was great to work with. Steve ,the shop foreman, was very forthcoming and honest when I spoke with him. They gave me an excellent offer for my trade in. Overall it was a good experience. I would buy a car there again. More

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The buying experience at Certified Benz and Beemer was very professional. Hector was great and made sure all the details went smoothly. Really appreciated the trade-in and deal I received. very professional. Hector was great and made sure all the details went smoothly. Really appreciated the trade-in and deal I received. More

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Had a great buying experience online, Hector was very helpful and professional. Sara was amazing as well. They made the process smooth and easy. helpful and professional. Sara was amazing as well. They made the process smooth and easy. More

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My experience at Benz and beemer was fantastic. Hector Santiago was my product specialist. They were super straight forward and honest in pricing. Hector Santiago was my product specialist. They were super straight forward and honest in pricing. More

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Definitely a great place to go look for your next vehicle. This is a no pressure and find something that fits your wants kind of place. They don't sugar coat or embellish anything. Hector was very up vehicle. This is a no pressure and find something that fits your wants kind of place. They don't sugar coat or embellish anything. Hector was very upfront answered all our questions and never was pushy or made us feel we needed to do anything we didn't want too. Would 100% recommend going here and ask for Hector. He was very detail oriented and made sure we found what we wanted and needed that would fit our family and that we would be happy with overall and showing us other options. The price was cut and dry and no fluff or extras we didn't need. Also Sara in finance was so sweet and explained everything perfectly so we weren't overwhelmed or confused. We will go back if we ever need another vehicle. More

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Dealership is nice and has friendly employees. Hector was the best! He knew exactly what I wanted and worked with his company in order to make it happen. I am very happy with my purchase and will Hector was the best! He knew exactly what I wanted and worked with his company in order to make it happen. I am very happy with my purchase and will definitely recommend this dealership to friends! Thank you again Hector! More

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Very helpful and got me exactly what I want. Will definitely be coming back and referring friends. Will definitely be coming back and referring friends. More

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One of the best car dealerships I have ever dealt with here in Arizona. I inquired about a vehicle and was contacted right away. I got to see the vehicle the same day and got a fair deal on the price. Hec here in Arizona. I inquired about a vehicle and was contacted right away. I got to see the vehicle the same day and got a fair deal on the price. Hector S was my salesman. He was nice, professional, helpful and knowledgeable. Definitely recommend this dealership if you are looking for a new or used vehicle. More

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