Diego Valle
Diego Valle at Countryside Nissan
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Diego Valle

Fixed Operations Manager

Countryside Nissan

5750 South La Grange Road
Countryside, IL 60525

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4.8
36 Reviews
4.8

36 Reviews

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36 Reviews of Diego Valle

November 13, 2024

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Employee Rating

The guys were very accommodating and helped work through my problems in a timely manner. More

by ashleylovero4
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Workmanship
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Recommend Dealer
Yes
Nov 15, 2024

Countryside Nissan responded

Excellent! Thank you, ashleylovero4!!

November 11, 2024

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My family has been with this Nissan dealership for 20 years. Now having BJ and Dave and the rest of the crew is amazing! More

by jason@jonesconsultingteam.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 12, 2024

Countryside Nissan responded

Thank you, jason@jonesconsultingteam.com!!! Your continued support of our team and our business is amazing!!

October 28, 2024

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Employee Rating

I felt extremely well taken care of. They found a cheap, creative solution to my problem! Took them less than 3 minutes and $20 to fix something I gladly would have paid them $300 to cor More

by arjust
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: BJ Diloy

Oct 29, 2024

Countryside Nissan responded

We appreciate your business, arjust! Thank you for taking the time to share about your experience!

October 28, 2024

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I had the worst service experience with this team. The GM called me only to hang up on me when I didn't accept his ultimatum. Get your auto serviced somewhere else. More

by Luis Requena
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Rafael Rivera, BJ Diloy

Oct 30, 2024

Countryside Nissan responded

Luis, Thank you for sharing your experience with us. We’re truly sorry to hear that we haven’t met your expectations. At Countryside Nissan, we take great pride in providing exceptional service, and it’s disappointing to know we’ve fallen short in this instance. Upon reviewing your service history, I see that our team worked on your vehicle seven months ago, after several other repair shops were unable to resolve its issues. At that time, our master technicians, along with Nissan’s technical team, completed the necessary repairs. Now, it appears that your vehicle is experiencing a new issue, based on the data from the vehicle’s computer. While recurring issues can be understandably frustrating, it’s not uncommon for vehicles with higher mileage—such as yours, with over 100,000 miles—to encounter additional concerns as they age. We would be happy to assist you further by providing a thorough diagnostic review. I’ll personally oversee the process to ensure that our top technicians are assigned to your vehicle, and we’ll offer a discounted rate as a gesture of goodwill. Please don’t hesitate to reach out to me personally if you would like to proceed.

October 25, 2024

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Employee Rating

GM Rafael River contacted me. We didn't agree, he felt his team did everything right and I felt I should be eligible for a refund on the second diagnostics charge with the same c More

by Luis Requena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rafael Rivera, BJ Diloy

Oct 30, 2024

Countryside Nissan responded

Luis, Thank you for sharing your experience with us. We’re truly sorry to hear that we haven’t met your expectations. At Countryside Nissan, we take great pride in providing exceptional service, and it’s disappointing to know we’ve fallen short in this instance. Upon reviewing your service history, I see that our team worked on your vehicle seven months ago, after several other repair shops were unable to resolve its issues. At that time, our master technicians, along with Nissan’s technical team, completed the necessary repairs. Now, it appears that your vehicle is experiencing a new issue, based on the data from the vehicle’s computer. While recurring issues can be understandably frustrating, it’s not uncommon for vehicles with higher mileage—such as yours, with over 100,000 miles—to encounter additional concerns as they age. We would be happy to assist you further by providing a thorough diagnostic review. I’ll personally oversee the process to ensure that our top technicians are assigned to your vehicle, and we’ll offer a discounted rate as a gesture of goodwill. Please don’t hesitate to reach out to me personally if you would like to proceed.

September 15, 2024

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Employee Rating

from Tim (manager) to staff in sales parts and auto service everything was great excellent team very nice helpful and knowledgable'' car was serviced twice once for battery once for mechanicle they did More

by JLONGOHEALTHSERVICE
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 16, 2024

Countryside Nissan responded

Thank you, JLONGOHEALTHSERVICE, for taking the time to give a nice shout out to Tim Duda and all of the wonderful team at Countryside Nissan!

September 01, 2024

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Employee Rating

Everyone is very nice . 5 star for EVERYONE Good Service. QUICK SERVICE i love it. More

by graydarnita
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: BJ Diloy

Sep 04, 2024

Countryside Nissan responded

Thank you, graydarnita! We LOVE your 5 STAR rating and we appreciate your business!

August 30, 2024

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Employee Rating

good good good good good good good good good good good good good good good More

by leanos.adrian1
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Recommend Dealer
Yes
Aug 31, 2024

Countryside Nissan responded

Thank you, leanos.adrian1!

August 14, 2024

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Employee Rating

Esta vez quede contenta , me dio gusto que tengan mas personal Hispanos y el encargado Diego Valle muy amable More

by Susy
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Recommend Dealer
Yes
Aug 15, 2024

Countryside Nissan responded

¡Apreciamos su apoyo! ¡Estamos emocionados de tener un equipo maravilloso en Countryside Nissan y especialmente emocionados de tener a Diego!

August 12, 2024

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Employee Rating

Love the way how he always told me every single thing my truck needed to fix. The guy when I went to get my truck he was very friendly and I give him a 10 because he cares and wash my truck . More

by Leticialagunas@yahoo.com
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Aug 15, 2024

Countryside Nissan responded

Thank you, Leticialagunas@yahoo.com, we appreciate your support of our service team! We hope you'll be back for future visits!

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