Dianne Ponce

Alex, Julie, and Diane worked seamlessly as a team to help me get into my dream car. I’m beyond grateful for their outstanding service. If you’re in the market for a new or pre-owned vehicle, I highly help me get into my dream car. I’m beyond grateful for their outstanding service. If you’re in the market for a new or pre-owned vehicle, I highly recommend Niello Audi—especially these three incredible individuals. Truly AMAZING! More

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I went into Audi looking at an A6. I met Dianne Ponce who is a sales person. She is very knowledgeable and had the insight of information that impressed me. She understood her brand I met Dianne Ponce who is a sales person. She is very knowledgeable and had the insight of information that impressed me. She understood her brand and easily (and correctly) made comparisons of the models to have me fine tune my decision. She is not "hungry" to get but a mere sale and is not pushy. I very much appreciated her ability to educate me and answer my questions with her depth of knowledge of Audi. I see Dianne has been with Audi for a long time, and I know why: DIANNE PONCE IS A PROFESSIONAL. More

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Quick and easy! They let me test drive the car, tried to their best to get my a great deal, and we all left happy and me with a new car! They let me test drive the car, tried to their best to get my a great deal, and we all left happy and me with a new car! More

by ISAACGUITRON22 Verified Customer Verified Customer

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Dianne was super helpful and knowledgeable of the car. It was a pleasurable no pressure experience. It was a pleasurable no pressure experience. More

by CARDOSO.SCOTT Verified Customer Verified Customer

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Poor customer service. I never got to test drive the vehicle nor did I get customer service on how to use the technology inside the vehicle. I was there on 3 separate occas I never got to test drive the vehicle nor did I get customer service on how to use the technology inside the vehicle. I was there on 3 separate occasions to trouble shoot my issues with the technology of the vehicle. Andrew was the only one that was attentive and gave adequate service. To this day I still haven’t been able to get the technology squared away with my new car More

by MM13 Verified Customer Verified Customer

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The dealership exceeded my expectations, providing excellent customer service (by Diane Ponce) and her manager, Alex. I’m very pleased with my purchase and will definitely return when it comes to buyi excellent customer service (by Diane Ponce) and her manager, Alex. I’m very pleased with my purchase and will definitely return when it comes to buying another vehicle. More

by TONI M Verified Customer Verified Customer

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Excellent low stress experience. Got the car and the deal I was looking for. Would highly recommend! Got the car and the deal I was looking for. Would highly recommend! More

by KEITH_EIDE Verified Customer Verified Customer

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Easy to work with Diane, painless process, very satisfied and I had zero issues with the transaction satisfied and I had zero issues with the transaction More

by LEIF3 Verified Customer Verified Customer

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Diane Ponce and Omead Anwar were wonderful to work with. They made my experience in leasing a car and having it serviced smooth and stressless. Their patience and professionalism have made me and my family They made my experience in leasing a car and having it serviced smooth and stressless. Their patience and professionalism have made me and my family returning customers. More

by AJ62 Verified Customer Verified Customer

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Mark was extremely helpful in showing several options. Cesar was great at explaining how things work. Great experience for sure. Cesar was great at explaining how things work. Great experience for sure. More

by DANLEX Verified Customer Verified Customer

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