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Dianne Ponce
43 Reviews
Dealership Experience
9 yrs
Languages Spoken
English
Spanish
43 Reviews
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43 Reviews of Dianne Ponce
February 25, 2026
Nice people, car was good, not too pushy. When it turned out, after I bought the car, that one of the speakers in the car was blown they replaced it for free. When it turned out, after I bought the car, that one of the speakers in the car was blown they replaced it for free. More
by WOUTER_SCHUL
Verified CustomerOther Employees Tagged: Brandon Flynn, Blake Paulson
December 27, 2025
Everyone was very welcoming, knew what I wanted and made the experience enjoyable. Thank you! the experience enjoyable. Thank you! More
by ASHLEYDREED
Other Employees Tagged: Alex Kludt, James P. Trenner
November 14, 2025
Alex, Julie, and Diane worked seamlessly as a team to help me get into my dream car. I’m beyond grateful for their outstanding service. If you’re in the market for a new or pre-owned vehicle, I highly help me get into my dream car. I’m beyond grateful for their outstanding service. If you’re in the market for a new or pre-owned vehicle, I highly recommend Niello Audi—especially these three incredible individuals. Truly AMAZING! More
by honeybadgerkerry
Other Employees Tagged: Alex Kludt, Julie Garcia
October 30, 2025
I went into Audi looking at an A6. I met Dianne Ponce who is a sales person. She is very knowledgeable and had the insight of information that impressed me. She understood her brand I met Dianne Ponce who is a sales person. She is very knowledgeable and had the insight of information that impressed me. She understood her brand and easily (and correctly) made comparisons of the models to have me fine tune my decision. She is not "hungry" to get but a mere sale and is not pushy. I very much appreciated her ability to educate me and answer my questions with her depth of knowledge of Audi. I see Dianne has been with Audi for a long time, and I know why: DIANNE PONCE IS A PROFESSIONAL. More
by Daryl Chilimidos
October 11, 2025
Quick and easy! They let me test drive the car, tried to their best to get my a great deal, and we all left happy and me with a new car! They let me test drive the car, tried to their best to get my a great deal, and we all left happy and me with a new car! More
by ISAACGUITRON22
Other Employees Tagged: Blake Paulson, Jeff Holt , Michael Herrera
September 16, 2025
Poor customer service. I never got to test drive the vehicle nor did I get customer service on how to use the technology inside the vehicle. I was there on 3 separate occas I never got to test drive the vehicle nor did I get customer service on how to use the technology inside the vehicle. I was there on 3 separate occasions to trouble shoot my issues with the technology of the vehicle. Andrew was the only one that was attentive and gave adequate service. To this day I still haven’t been able to get the technology squared away with my new car More
by MM13
Other Employees Tagged: Andrew Lyon
September 02, 2025
The dealership exceeded my expectations, providing excellent customer service (by Diane Ponce) and her manager, Alex. I’m very pleased with my purchase and will definitely return when it comes to buyi excellent customer service (by Diane Ponce) and her manager, Alex. I’m very pleased with my purchase and will definitely return when it comes to buying another vehicle. More
by TONI M
Other Employees Tagged: Aaron Thetford, Blake Paulson, Alex Kludt
August 28, 2025
Excellent low stress experience. Got the car and the deal I was looking for. Would highly recommend! Got the car and the deal I was looking for. Would highly recommend! More
by KEITH_EIDE
Other Employees Tagged: Alex Kludt
August 10, 2025
Easy to work with Diane, painless process, very satisfied and I had zero issues with the transaction satisfied and I had zero issues with the transaction More
by LEIF3
Other Employees Tagged: Blake Paulson , Kyle Saephanh
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