Derek Hey

Fast, efficient, good business was in and out and received a loaner until it was done a brand new car received a loaner until it was done a brand new car More

by charleswycuff0 Verified Customer Verified Customer

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Scheduling was easy. The new customer waiting area is very comfortable and convenient. Derek was very helpful! The new customer waiting area is very comfortable and convenient. Derek was very helpful! More

by LISARW0314 Verified Customer Verified Customer

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Great customer services, maintenance perform was outstanding, the wheel warranty was great, wheels look brand new. outstanding, the wheel warranty was great, wheels look brand new. More

by robersond2001 Verified Customer Verified Customer

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Derek was very knowledgeable about the product. You understand what I needed and get exactly what I wanted to get done. You understand what I needed and get exactly what I wanted to get done. More

by proffitt_001 Verified Customer Verified Customer

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Great techs nice and courteous very helpful. I would recommend a Kia to all my friends I would recommend a Kia to all my friends More

by jlbruck48 Verified Customer Verified Customer

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St Augustine Family KIA service is always friendly, quick, and professional when getting my car service completed. quick, and professional when getting my car service completed. More

by DSTEPHENS722 Verified Customer Verified Customer

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Derek was very professional and helpful. A/C never worked better. Had problems diagnosing but got it figured out. A/C never worked better. Had problems diagnosing but got it figured out. More

by FAVORITEAGENTBILL Verified Customer Verified Customer

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I purchased a very expensive warranty when buying my used Kia. I am currently having problems with my transmission and don’t feel supported by this dealership. I have been told that it’s between myself and t Kia. I am currently having problems with my transmission and don’t feel supported by this dealership. I have been told that it’s between myself and the warranty company even though their mechanic confirmed the transmission issue. They have requested an adjuster come and address the (intermittent) issue but every time someone does, they find no issue. I feel that the Kia Dealership lacks in supporting me as their customer and will not go above and beyond anything outside their “normal protocol” to help me resolve this issue. In the meantime my mileage continues to go up and my warranty will expire leaving me stuck with a transmission expense I can not afford! I would not recommend this dealership! More

by truiz1234 Verified Customer Verified Customer

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Service and service technician were great! Everything went smoothly. Work was done as quoted and very timely. Everything went smoothly. Work was done as quoted and very timely. More

by kathy.true Verified Customer Verified Customer

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Service was fast and Derek was very friendly and professional. All work was explained thoroughly professional. All work was explained thoroughly More

by mikew271 Verified Customer Verified Customer

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