Derek Hey

Zack was great to work with. Even thouh he was very new, he went out of his way to ensure that our questions were answered completely. Even thouh he was very new, he went out of his way to ensure that our questions were answered completely. More

by bobscte Verified Customer Verified Customer

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Typical of all new car dealerships the Service Writer’s attempt to push more repairs than what the appointment is scheduled for, dealers in Maine do not seem to do this for a simple oil change. attempt to push more repairs than what the appointment is scheduled for, dealers in Maine do not seem to do this for a simple oil change. More

by PAULSPENCER374 Verified Customer Verified Customer

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They make appointments and don't keep them, You have to wait ridiculous amount of time even for an oil change. Appointment 8am oil change not done until 10am. They also try to sell you various repairs, n wait ridiculous amount of time even for an oil change. Appointment 8am oil change not done until 10am. They also try to sell you various repairs, not needed. I've been a mechanic for over 40 years and know if my car needs a 4 wheel alignment or not. Doesn't need one all. All four tires are wearing perfectly. Another outrageous charge is, $9 for shop supplies. What supplies for an oil change?????? Only thing I will get done at Family KIA is items under the warranty!!!!!!!!! More

by joepel Verified Customer Verified Customer

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Super nice people! Easy to work with and help answer any questions you may have. Easy to work with and help answer any questions you may have. More

by Tward692010 Verified Customer Verified Customer

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He was prompt and attentive when he was available. There were other customers around at the time. There were other customers around at the time. More

by sherelljr Verified Customer Verified Customer

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The dealership is not willing to fix my doorhandle which was broken while under their care during previous appointment even though I was told they would. was broken while under their care during previous appointment even though I was told they would. More

by TLBCOLLINS68 Verified Customer Verified Customer

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Very efficient and courteous. They give you a complete breakdown and explanation of the work that needs to be done. They give you a complete breakdown and explanation of the work that needs to be done. More

by thpollitt Verified Customer Verified Customer

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Good service. I was waited on promptly and the service was completed on time as promised. I was waited on promptly and the service was completed on time as promised. More

by jerry_ypma Verified Customer Verified Customer

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FAMILY Kia, and they do try to make you feel like family. They are also attentive to your needs. They are also attentive to your needs. More

by DJRNMX87 Verified Customer Verified Customer

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Extremely Grateful for friendly staff helping me secure credit and getting to a new vehicle Will be back soon for an upgrade credit and getting to a new vehicle Will be back soon for an upgrade More

by troyvath Verified Customer Verified Customer

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