

56 Reviews
Write a Review56 Reviews of Derek Hey
June 03, 2025
I purchased a very expensive warranty when buying my used Kia. I am currently having problems with my transmission and don’t feel supported by this dealership. I have been told that it’s between myself and t Kia. I am currently having problems with my transmission and don’t feel supported by this dealership. I have been told that it’s between myself and the warranty company even though their mechanic confirmed the transmission issue. They have requested an adjuster come and address the (intermittent) issue but every time someone does, they find no issue. I feel that the Kia Dealership lacks in supporting me as their customer and will not go above and beyond anything outside their “normal protocol” to help me resolve this issue. In the meantime my mileage continues to go up and my warranty will expire leaving me stuck with a transmission expense I can not afford! I would not recommend this dealership! More
Other Employees Tagged: Scott Ingenito
May 27, 2025
Service and service technician were great! Everything went smoothly. Work was done as quoted and very timely. Everything went smoothly. Work was done as quoted and very timely. More
Other Employees Tagged: Scott Ingenito, Casey Ingenito, Luz Merturi, Casey Root
May 15, 2025
Derek was very responsive. I love this Kia dealership. I have had no issues in the three years of using them I love this Kia dealership. I have had no issues in the three years of using them More
Other Employees Tagged: Jeff Brewer, Doug Carr, Scott Ingenito , Richard. Salesman
May 12, 2025
Excellent service and quick turn around. I also appreciate that the staff kept in touch with me while they worked on my car. I also appreciate that the staff kept in touch with me while they worked on my car. More
Other Employees Tagged: Scott Ingenito
May 12, 2025
Excellent service at Family Kia from the time it took to make the appointment to completion. Vehicle was serviced and returned spotless and as promised . Will definitely be back ehen my vehicle needs serv make the appointment to completion. Vehicle was serviced and returned spotless and as promised . Will definitely be back ehen my vehicle needs service again . More
Other Employees Tagged: Doug Carr, Casey Ingenito