Derek Hey
Derek Hey at Family Kia

Derek Hey | Page 11

Server Advisor

Family Kia

2665 U.S. Highway 1 South
St. Augustine, FL 32086

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4.6
111 Reviews
4.6

111 Reviews

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111 Reviews of Derek Hey

December 31, 2024

Dealership Rating
Employee Rating

FAMILY Kia, and they do try to make you feel like family. They are also attentive to your needs. More

by DJRNMX87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Casey Ingenito, Casey Root

Jan 07, 2025

Family Kia responded

Thank you so much for your review and glad you had a great experience with us!

December 31, 2024

Dealership Rating
Employee Rating

Extremely Grateful for friendly staff helping me secure credit and getting to a new vehicle Will be back soon for an upgrade More

by troyvath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 07, 2025

Family Kia responded

Thank you for your business and we really appreciate your review!

December 30, 2024

Dealership Rating
Employee Rating

He was very personable and kept me informed about my car. He was easy to work with in my car tune up. More

by martivenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 07, 2025

Family Kia responded

Thank you so much for your review and glad that Derek was able to assist you!

December 25, 2024

Dealership Rating
Employee Rating

Straight and to the point, showed up early and they accepted me very fast with my new car More

by Tyler baker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 07, 2025

Family Kia responded

Tyler, glad we could accommodate you in a timely manner. Thank you so much for your review!

December 25, 2024

Dealership Rating
Employee Rating

Great quick friendly service clean and affordable and honest about what was needed and what wasnt More

by travis.gluckman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 07, 2025

Family Kia responded

Travis, thank you so much for taking the time and write the review, we really appreciate it!

December 22, 2024

Dealership Rating
Employee Rating

My used Sportage was fine initially. ... then SIX dashboard indicator lights (ABS, Check Engine, Thermostat, etc...) showed up within weeks of being sold the vehicle. Salesman said to tu More

by frisbeeonthebeach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Casey Ingenito

Jan 07, 2025

Family Kia responded

Really sorry to hear about all your troubles. Can you please contact me at your earliest convenience? 9048080542 ext 2114

December 17, 2024

Dealership Rating
Employee Rating

Maintenance work performed timely and complete. staff friendly and courteous. I would recommend to Kia owners. More

by ohgullie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 07, 2025

Family Kia responded

Thank you so much for your review! We are looking forward to seeing in the future!

December 17, 2024

Dealership Rating
Employee Rating

I have always been treated with the highest regards on my visit to the dealership. Personnel ae always friendly, courteous, and professional. Service on my vehicle is always completed within the time frame t More

by spencerbarber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 07, 2025

Family Kia responded

Spencer, thank you so much for your review and glad that everything went smooth for you! We are looking forward to seeing you in the near future!

December 16, 2024

Dealership Rating
Employee Rating

All ways good selection good employees fast service center good prices and fast service my car is cleaner then whyit went in More

by bgndc2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 07, 2025

Family Kia responded

Thank you so much for your review, and glad we could service your car!

December 16, 2024

Dealership Rating
Employee Rating

Mike was great! Replaced our engine and found out it was under warranty. Thank you for your help! More

by carlafrankart
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Jan 07, 2025

Family Kia responded

So glad we could help you out and get a new engine for you! Thank you so much for your review!

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