Deon Willis | Page 6

Jeremy Franklin Mitsubishi of Kansas City responded

Adchurch, we appreciate your feedback! Thank you for sharing your experience with our service department. We’re glad to hear that you found our staff polite, professional, and knowledgeable, and we appreciate your recommendation of our service team. However, we’re truly sorry to hear that you feel dissatisfied with your vehicle purchase. This is certainly not the experience we aim to provide, and we take your concerns very seriously. We would appreciate the opportunity to discuss this further and see how we can make things right. Please reach out to us directly so we can address your concerns. Your feedback is invaluable to us, and we hope to have the chance to regain your trust.

Jeremy Franklin Mitsubishi of Kansas City responded

Hello Jamesmac, thank you; we appreciate your feedback! Thank you for your kind words! We're delighted to hear that you enjoyed both the service and the little extras like the coffee and popcorn. Our team takes pride in providing a friendly and efficient experience for all our customers. We're glad to know you like coming here, and we look forward to seeing you again soon!

Jeremy Franklin Mitsubishi of Kansas City responded

Hi Vincent.anderson13 thank you for taking the time to leave us your honest feedback. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

Jeremy Franklin Mitsubishi of Kansas City responded

Daryltyus, we are so pleased you enjoyed your visit to Jeremy Franklin Automotive! Thank you for your positive feedback! We're delighted to hear that you found our team attentive, professional, and friendly. It's wonderful to know that the vehicle features were thoroughly explained and that you received great service. We appreciate your kind words and look forward to serving you again in the future! Thank you, and have a fantastic day!

Jeremy Franklin Mitsubishi of Kansas City responded

Bgamso01, we're happy to hear you had such a positive experience with our team! Thank you for your kind review! We're glad to hear that our team was friendly, straightforward, and helpful in getting you the tires you needed quickly and affordably. Your satisfaction is our top priority, and we’re happy we could assist you. If you need anything else in the future, please don’t hesitate to reach out. Thank you for choosing us!

Jeremy Franklin Mitsubishi of Kansas City responded

Callacut1, thank you for sharing your positive experience! Thank you so much for your kind words and for choosing our dealership! We're delighted to hear that our financing department went above and beyond to assist you, even when faced with challenges. Providing professional and courteous service is something we strive for, and we're thrilled that we could accommodate you with a solution regarding the temporary tags situation. Your satisfaction is incredibly important to us, and we're grateful for the opportunity to serve you. If you ever need anything else or have further questions, please don't hesitate to reach out. Thank you again for your support and for recognizing our efforts!

Jeremy Franklin Mitsubishi of Kansas City responded

Hello, we appreciate your feedback, and we apologize for any inconvenience you've experienced. We understand the importance of a smooth loan process, and we're here to help resolve any issues. Could you please contact our customer service team directly? We want to ensure a seamless experience for you and address any concerns you may have. Thank you for bringing this to our attention.