Dell Roderick | Page 46

Unbelievably straight forward, fair and satisfying. To me buying a car is worse than going to the dentist. I had pretty much exhausted the dealerships in my area and had grown irritated with the deaf e To me buying a car is worse than going to the dentist. I had pretty much exhausted the dealerships in my area and had grown irritated with the deaf ears and such "a great deal" for something I didn't want. I was just about resigned to once again scrap my search but instead took one last stab, 70 miles away and I almost turned back. Walking into a dealership is a crap shoot and I've run into quite a few conniving persons wanting to make a sale more than satisfying the costumer. I consider myself fortunate to have fallen into the hands of Dennis Leoleis. He listened. Then he put me on to a vehicle that could actually work for me. I had to forego an unimportant option I wanted but he made arrangements to equip the vehicle with what I absolutely needed. I gave him my offer and he said he had to talk with his manager. This is usually where the brow beating comes in but instead I believe he actually pleaded my case and we were this close. I asked Dennis to ask the sales manager to come over. Dennis, Dell and I discussed the final wrinkles and struck a fair compromise. I was absolutely dumbfounded ... couldn't believe it and had to slap myself to make sure I wasn't dreaming. There are a couple of more things I could say these two make a great sales team but I feel readers are looking for a recommendation and not a book. If you've grown tired of the car buying process and pitfalls give these guys a shot. They didn't just earn my business they earned my respect. More

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Looking for a pickup, but bought a Fusion Titanium I thought I was going to buy a pickup and stopped at Colonial Ford where I met salesman John Collas. John explained all about the Ford F150 pickups a I thought I was going to buy a pickup and stopped at Colonial Ford where I met salesman John Collas. John explained all about the Ford F150 pickups and we took a test drive in one that fit my budget. After driving the Truck I told John that, although it was a nice truck, I couldn't picture myself driving it on a daily basis. I had been driving a VW Rabbit (which was totaled when I hit a deer) and I missed the road feel and quick response of the smaller sporty ride. John listened and suggested we check out a 2014 Fusion Titanium AWD model that he had on the lot. We took the Fusion for a ride and it was a perfect fit. The negotiations were quick and painless helped along by sales mgr. Dell Roderick and finance manager Shane Conroy. Shane was especially patient and helpful in explaining all the financing options. I highly recommend Colonial Ford. John helped me to find the car I was really looking for and Shane and Dell helped make the whole experience quick and painless. -Charlie T. More

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My transaction was handled in an efficient and timely manor. I was able to purchase the car that I wanted at the price that I wanted to pay in a timely,efficient and professional manor. I was able to purchase the car that I wanted at the price that I wanted to pay in a timely,efficient and professional manor. More

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Escapism Experience Working with John Collas, our salesman, and everyone, was a breeze. John was very knowledgeable and in tune to our needs. We went in looking for an Working with John Collas, our salesman, and everyone, was a breeze. John was very knowledgeable and in tune to our needs. We went in looking for an Escape and were able to finalize the deal within hours. John, Dell and yes even with Frank, it was a pleasure. Love everything about my lil red Escape. It was recommended by family that we go there and we are glad that we did. I will recommend them as well. More

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Very friendly and helpful staff. The team at Colonial addressed my needs and were very helpful with the seamless purchase as well as working out an extended warranty. I would recommen The team at Colonial addressed my needs and were very helpful with the seamless purchase as well as working out an extended warranty. I would recommend them without hesitation. More

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an accommodating process ! first exposure to Colonial Ford or Ford products. John Collas exhibited positive qualities as a representative of this dealership. He was very thorou first exposure to Colonial Ford or Ford products. John Collas exhibited positive qualities as a representative of this dealership. He was very thorough and informative in explaining the highlights and operation of the vehicle. The test drive was done over a selected route so that the various handling qualities of the Mustang were properly exhibited. John was serious about his job but could accomplish the end product in a fun way. I wouldn't hesitate to recommend him to friends !! More

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Electrifying Experience! John Collas at Colonial Ford was recommended to me by a friend. This was the first time I bought a car where the sales person actual knew about the ca John Collas at Colonial Ford was recommended to me by a friend. This was the first time I bought a car where the sales person actual knew about the car I was purchasing and could tell me about it. Although I researched this vehicle quite extensively, it was nice to have him walk me through everything prior to test driving. I bought the car during a challenging week in where it was difficult for me to come to the dealership to sign off on paperwork, but John went out of his way to drive to me so we could get it done in timely manner. He was a true professional and made me feel comfortable during the entire process. Dell, the sales manager, was able to offer me the price I needed for my trade-in, while also keeping my monthly payment and money due at signing where I needed. There was an issue where the car I purchased had SO many incentives that they were having trouble applying all of them to the principal amount of the car (to bring the monthly payment down). Shane, the finance manager, was able to work with Ford and get the approval codes so my monthly payment stayed low and where I needed it to. I want to thank the team Colonial Ford for helping me with my purchase. John has already followed up with me about my car to make sure everything is going great. He has made himself available if I have any issues post-purchase. For anyone interested in buying a Ford (and in my case an Electric Ford Focus) I would recommend John to my friends and family. Thanks John. More

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OUTSTANDING! I JUST WANTED WRITE A QUICK NOTE TO HELP OTHERS WHO SHOULD CONSIDER COLONIAL FORD OF PLYMOUTH. I ENTERED THE DEALERSHIP BECAUSE OF THE LARGE SELECTIO I JUST WANTED WRITE A QUICK NOTE TO HELP OTHERS WHO SHOULD CONSIDER COLONIAL FORD OF PLYMOUTH. I ENTERED THE DEALERSHIP BECAUSE OF THE LARGE SELECTION OF USED CARS. UNFORTUNATELY, THEY DID NOT HAVE THE PARTICULAR CAR I WAS LOOKING FOR. BUT WITHIN 4 HOURS DELL HAD LOCATED THE EXACT VEHICLE I WAS LOOKING FOR. BILL THEN WENT OUT TO ANOTHER COLONIAL DELEARSHIP AND DROVE THE CAR BACK AND I WAS TEST DRIVING IT THAT NIGHT. I'VE ALWAYS BEEN WARY OF CAR SALESMAN AND I THOUGHT THIS WAS GOING TO SMOOTH TO BE TRUE. MY TRADE WAS ASSESSED AND I WAS OFFERED A GOOD DEAL ON A FACTORY WARRANTIED VEHICLE. I HAD ALREADY RECEIVED A PREAPPROVAL FROM MY LOCAL CREDIT UNION AND EXPECTED TO GO THAT ROUTE FOR FINANCING. SHANE ASKED THAT I GIVE HIM SOME TIME THE NEXT MORNING TO SEE WHAT HE COULD DO. AGAIN, TO MY SURPRISE SHANE OUT DID THE OFFER OF MY CREDIT UNION AND FINANCING WAS MADE EASY THROUGH COLONIAL. THE PREPARATION FOR DELIVERY THAT WENT INTO THIS VEHICLE COULD ONLY BE COMPARED TO A HIGHLINE LUXURY 6 FIQURED CAR PURCHASE. I DONT THINK THIS CAR LOOKED THIS GOOD 2 YEARS AGO WHEN IT WAS ORIGINALLY DELIVERED AS NEW. DELL'S COMMUNICATION AND PROMISE WAS UNCOMPARIABLE, HE LEADS BY EXAMPLE AND HIS SALEMAN BILL FOLLOWS SUIT. SHANE COULD NOT BE LEFT OUT AS HE WAS ABLE TO SECURE ME A BETTER LOAN THAN I COULD ON MY OWN! ALL OF THIS WORK AND EFFORT DOES NOT GET ACCOMPLISHED WITHOUT THE HEAD COACH, SEAN. THANKS FOR DOING YOUR JOB AND DOING IT WELL! More

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Quality vehicles and GREAT service! We bought a used Ford F-150 yesterday. Our Sales Manager Del Roderick, John Collas and Art Guertin made it a hassle free experience. They are very fri We bought a used Ford F-150 yesterday. Our Sales Manager Del Roderick, John Collas and Art Guertin made it a hassle free experience. They are very friendly and helpful. The quality of their vehicles puts them at the top. We highly recommend Colonial Ford for your next Purchase. More

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Willing to work with us My husband and I were in the market for a new Ford Edge and had shopped around to multiple different dealers in the area. Only Colonial Ford was willi My husband and I were in the market for a new Ford Edge and had shopped around to multiple different dealers in the area. Only Colonial Ford was willing to work with us on the sale price of the vehicle as well as with the trade in we had. Dennis was very knowledgeable of the Edge he was selling, able to answer any and all questions. Dennis even stuck with us through the entire paperwork process, which was long after the dealership closed. He was the ultimate professional and this place is the best.  More

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