Deanna Morgan | Page 6

Amazing team at McGovern BMW. Matt has always been great to deal with and is a main reason I continue to buy and have my M’s serviced here. This visit was a routine service check. Matt has always been great to deal with and is a main reason I continue to buy and have my M’s serviced here. This visit was a routine service check. I apologize for not remembering the gentleman’s name who greeted me when I pulled in, he set the tone for a good visit, wonderfully pleasant. Kudos to Matt and the McGovern group. See you next time. More

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Great communication throughout the appointment. Lance clearly explained the work that was completed. Very professional. Lance clearly explained the work that was completed. Very professional. More

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They found out exactly what was wrong with my tires and fixed it. Also replacing other tires and an alignment the was well over due! Great work! fixed it. Also replacing other tires and an alignment the was well over due! Great work! More

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Matt Roy is always so professional in explaining what my car needs for service. He explains things so that I understand the process. I’ve been working with Matt for over 13 years and I trust him 💯 car needs for service. He explains things so that I understand the process. I’ve been working with Matt for over 13 years and I trust him 💯 More

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All services requested were completed and the wait time was reasonable. I’ve purchased or leased multiple vehicles from this dealership, so I continue to appreciate each positive experience. was reasonable. I’ve purchased or leased multiple vehicles from this dealership, so I continue to appreciate each positive experience. More

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I received excellent service for my BMW X1. My car was taken in and worked on promptly. Peter N. Client Advisor was courteous, friendly and explained the service that needed to be done. He also My car was taken in and worked on promptly. Peter N. Client Advisor was courteous, friendly and explained the service that needed to be done. He also assisted me in obtaining a test drive either a very pleasant & knowledgeable salesman Peter. All went well. More

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Matt was extremely helpful and kept me informed throughout the process of getting my car serviced. throughout the process of getting my car serviced. More

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Had a problem with a recently purchased X3 from an out of state dealer. Received a nice welcome at BMW Shrewsbury who diagnosed the problem, contacted the original dealer and replaced a broken part. Th of state dealer. Received a nice welcome at BMW Shrewsbury who diagnosed the problem, contacted the original dealer and replaced a broken part. The service and support was excellent. More

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Always a pleasure taking my BMW to the place where I bought it. They know it best!!! bought it. They know it best!!! More

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Pleasant experience buying my vehicle. Service side of things was a nightmare. Communication was poor. Number of things I am unhappy about. Been a customer of BMW for 6 months and alre Service side of things was a nightmare. Communication was poor. Number of things I am unhappy about. Been a customer of BMW for 6 months and already starting to regret it. More

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