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Deanna Morgan
Deanna Morgan at BMW of Shrewsbury

Deanna Morgan

Service Advisor

BMW of Shrewsbury

770 Boston Turnpike
Shrewsbury, MA 01545

4.8
12 Reviews
4.8

12 Reviews

Write a Review

12 Reviews of Deanna Morgan

September 06, 2024

Dealership Rating
Employee Rating

It is a very well managed dealership with excellent sales people and an excellent service department More

by umphrey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brad Macomber, Jason Campbell, Nathaniel Paintsil, David Mack

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Sep 09, 2024

BMW of Shrewsbury responded

Seeing your rating of BMW of Shrewsbury made our day. Thank you, Umphrey!

August 29, 2024

Dealership Rating
Employee Rating

Both the gentleman who checked me in and serviced my car were very helpful in going over everything with me and what needed to be done. Plus, due to my job, I needed a loaner and was able to get one. Thank More

by richard.ciesluk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Curt Douglas, Lance Gendron, Matt Roy, Peter Neslusan , Leanne Rattey

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Aug 30, 2024

BMW of Shrewsbury responded

Richard, we're glad to hear our team at BMW of Shrewsbury made the process simple and accommodating for you. Thanks for sharing your experience!

August 26, 2024

Dealership Rating
Employee Rating

They did a wonderful job. It is always an excellent experience to go to this dealership. I have done it for years. More

by bobgise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Curt Douglas, Jason Campbell, Lance Gendron, Matt Roy, Peter Neslusan , Leanne Rattey

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Aug 27, 2024

BMW of Shrewsbury responded

Thank you for your continued support and kind words! We're delighted to hear that each visit to BMW of Shrewsbury has been excellent. Looking forward to serving you for many more years!

August 16, 2024

Dealership Rating
Employee Rating

Excellent service team. Ethan and Diana are exceptional and the shop does solid work. Also their detailing service always does a super job. More

by jurgen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 19, 2024

BMW of Shrewsbury responded

Jurgen, thanks for the shoutout! We're glad to hear Ethan and Diana provided exceptional service at BMW of Shrewsbury. We appreciate your support and look forward to serving you again!

August 16, 2024

Dealership Rating
Employee Rating

Prompt courteous service. Clean and spacious area where I was able to get some work done. More

by mfgeo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenny Boateng, Curt Douglas, Jason Campbell, Lance Gendron, Matt Roy, Peter Neslusan , Elaine Healy, Jennifer Martel, Leanne Rattey

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Aug 19, 2024

BMW of Shrewsbury responded

Thanks so much for the 5-star review of BMW of Shrewsbury!

June 19, 2024

Dealership Rating
Employee Rating

Always great service professional Courteous. Peter is one of the best there. He follows up and doesn't miss a thing. More

by frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brad Macomber, Peter Neslusan

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Jun 20, 2024

BMW of Shrewsbury responded

Frank, we're delighted to hear that Peter and the team at BMW of Shrewsbury provided you with excellent service. Thanks for sharing your experience!

June 05, 2024

Dealership Rating
Employee Rating

All personnel were very professional and performed the service in a timely manner! Overall excellent service indeed! More

by Sibgst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 06, 2024

BMW of Shrewsbury responded

Thank you for the kind words! We're glad to hear that our team at BMW of Shrewsbury provided professional and timely service. We appreciate your feedback!

Jun 06, 2024

BMW of Shrewsbury responded

Thank you for the kind words! We're glad to hear that our team at BMW of Shrewsbury provided professional and timely service. We appreciate your feedback!

June 01, 2024

Dealership Rating
Employee Rating

Excellent service people was very helpful and very informative and hapitqlity was good , no issues at all More

by ancal9
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Curt Douglas, Lance Gendron, Matt Roy, Peter Neslusan , Leanne Rattey

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Jun 03, 2024

BMW of Shrewsbury responded

Thank you for the positive feedback! We're glad to hear that our team at BMW of Shrewsbury provided excellent service and hospitality. We appreciate your support!

May 23, 2024

Dealership Rating
Employee Rating

Great service and helpful staff. Was in and out in a short amount of time. More

by Sulinski193
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 23, 2024

BMW of Shrewsbury responded

Thank you for your confidence in BMW of Shrewsbury, and for your business. We are grateful to have you as a customer!

May 11, 2024

Dealership Rating
Employee Rating

Peter was very professional and courteous. He addressed the service issue and accommodated all of my requests. More

by Jacqueline.mcguire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter Neslusan

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May 13, 2024

BMW of Shrewsbury responded

Jacqueline, we're glad to know Peter was able to assist you with your service needs at BMW of Shrewsbury. Thanks for the positive feedback!

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