Deanna Morgan

Staff is very friendly n knowledgeable got me in for appointment n out in no time I would definitely spend my money with them appointment n out in no time I would definitely spend my money with them More

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Always attentive to problems and quick to resolute all obstacles at the shortest possible time obstacles at the shortest possible time More

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I’m always happy with the service at BMW of Shrewsbury. The staff is professional, courteous, and truly goes above and beyond to make sure everything is done right. Whether it’s routine maintenance or some The staff is professional, courteous, and truly goes above and beyond to make sure everything is done right. Whether it’s routine maintenance or something more involved, they communicate clearly and make the whole process smooth and stress-free. I’ve consistently had great experiences here and really appreciate the level of care they put into both their work and customer service. Highly recommend More

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Great customer service, communication and follow up. I used the online appointment system and my service was a breeze. I used the online appointment system and my service was a breeze. More

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My service tech Theo was great! The dealership swiftly had me pull my car in for an unscheduled recall item ( i scheduled it from an email that i received about the recall, but they The dealership swiftly had me pull my car in for an unscheduled recall item ( i scheduled it from an email that i received about the recall, but they didnt notify the location). Everyone was very helpful and kind. Great experience even though it was a free recall service and i didnt even purchase the car from them😀. More

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Service team and repair shop is outstanding. They do what they promise and deliver when they say they will. I like how I get video inspections of my car and text updates. They do what they promise and deliver when they say they will. I like how I get video inspections of my car and text updates. More

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My past few experiences working with McGovern for NMW repairs has been great. Peter is an excellent service team provider. When working with Peter we discuss the must haves and nice to have and settle on repairs has been great. Peter is an excellent service team provider. When working with Peter we discuss the must haves and nice to have and settle on a plan that accommodated the moment. Fast service too. Appreciate Diana at the front desk. Always welcoming and nice to see a familiar face each time. Promotes stability. More

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Amazing team at McGovern BMW. Matt has always been great to deal with and is a main reason I continue to buy and have my M’s serviced here. This visit was a routine service check. Matt has always been great to deal with and is a main reason I continue to buy and have my M’s serviced here. This visit was a routine service check. I apologize for not remembering the gentleman’s name who greeted me when I pulled in, he set the tone for a good visit, wonderfully pleasant. Kudos to Matt and the McGovern group. See you next time. More

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Great communication throughout the appointment. Lance clearly explained the work that was completed. Very professional. Lance clearly explained the work that was completed. Very professional. More

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They found out exactly what was wrong with my tires and fixed it. Also replacing other tires and an alignment the was well over due! Great work! fixed it. Also replacing other tires and an alignment the was well over due! Great work! More

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