Deanna Morgan
Deanna Morgan at BMW of Shrewsbury

Deanna Morgan

Service Advisor

BMW of Shrewsbury

770 Boston Turnpike
Shrewsbury, MA 01545

4.8
31 Reviews
4.8

31 Reviews

Write a Review

31 Reviews of Deanna Morgan

December 09, 2024

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Employee Rating

Pleasant experience buying my vehicle. Service side of things was a nightmare. Communication was poor. Number of things I am unhappy about. Been a customer of BMW for 6 months and alre More

by Brian
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Recommend Dealer
No

Other Employees Tagged: Ryan Marcello , Ethan is the person I worked with in service.

December 06, 2024

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Peter Neslucen goes way above and beyond to satisfy his customers. He is very courteous and accommodating. He always goes the extra mile More

by Jkbhealth053
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Recommend Dealer
Yes

Other Employees Tagged: Peter Neslusan

Dec 09, 2024

BMW of Shrewsbury responded

We're delighted to hear that Peter provided exceptional service at BMW of Shrewsbury! Our team is dedicated to going the extra mile for our customers. Thank you for sharing your experience with us!

November 15, 2024

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Great sales and service team. Everyone that I have dealt with is extremely genuine and honest. More

by Eric T
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Recommend Dealer
Yes
Nov 15, 2024

BMW of Shrewsbury responded

Thank you for sharing this kind feedback about our sales and service teams, Eric. We appreciate your support here at BMW of Shrewsbury!

November 13, 2024

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Excellent service and communication throughout the process. The service technician kept me well informed and was extremely courteous. More

by whermans24
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Recommend Dealer
Yes
Nov 13, 2024

BMW of Shrewsbury responded

Thank you for sharing your experience with us! We're delighted to hear that our team at BMW of Shrewsbury provided excellent service and kept you well-informed. We appreciate your feedback and look forward to serving you again in the future!

November 13, 2024

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The Service at BMW in Shrewsbury is second to none! Theo was my service representative and he was professional, fast with my car, and extremely pleasant. More

by Kctanker2011
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Recommend Dealer
Yes
Nov 14, 2024

BMW of Shrewsbury responded

We're delighted to hear that Theo provided you with exceptional service at BMW of Shrewsbury! Thank you for sharing your experience, and we look forward to serving you in the future.

November 10, 2024

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Sam awesome person he is help me out during my BMW service today realy appreciate More

by Mansourantone
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Recommend Dealer
Yes
Nov 11, 2024

BMW of Shrewsbury responded

We are glad to hear that Sam took excellent care of your BMW's service needs. Thanks for choosing BMW of Shrewsbury!

Nov 10, 2024

Mansourantone responded

Thank you

October 30, 2024

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Finest dealership I have been to very modern great customer service with a welcome coffee bar More

by tjmonsour
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Recommend Dealer
Yes
Oct 30, 2024

BMW of Shrewsbury responded

It is great to hear that you enjoyed our modern facility and customer service! Thank you for sharing this feedback with the BMW of Shrewsbury team.

October 29, 2024

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As usual I was cared for like a member of the family. Information was clear. Most of all, as an old lady, I completely trusted the analysis of problems and the estimate. I have so much confidence in this More

by Elizabeth Van Atten
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Matt Roy , Sam and Ed

Oct 29, 2024

BMW of Shrewsbury responded

Elizabeth, we're delighted to hear that Deanna, Sam, and Ed made you feel like family at BMW of Shrewsbury. Your trust and confidence mean the world to us! Thank you for your kind words.

October 28, 2024

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Work on my vehicle with precision. Theo followed up with a call on an extra item to be fixed More

by Theo
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Recommend Dealer
Yes
Oct 28, 2024

BMW of Shrewsbury responded

We are honored to receive your support, Theo. Thank you! - BMW of Shrewsbury Team

October 24, 2024

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Employee Rating

Always a pleasure, great staff, friendly and outgoing. Everyone say hello and makes you feel welcome! More

by Fran
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Recommend Dealer
Yes
Oct 25, 2024

BMW of Shrewsbury responded

Fran, we're delighted to hear that you felt welcomed by our team at BMW of Shrewsbury! Thanks for sharing your experience with us.

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