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Dawson Morris
Dawson Morris at Lithia Hyundai of Anchorage
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Dawson Morris

Technician

Lithia Hyundai of Anchorage

5400 Old Seward Hwy
Anchorage, AK 99518

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4.5
21 Reviews

Dealership Experience

3 yrs, 7 mos

Industry Experience

3 yrs, 7 mos

4.5

21 Reviews

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21 Reviews of Dawson Morris

April 23, 2025

Dealership Rating
Employee Rating

Great service. They got my car in on time and was able to have coffee and watch ztV while waiting. Everyone very professional. More

by Hyundai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Jahnke, Dana Clendenen, Matt Angelo Jimig, Christian Diaz

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Apr 24, 2025

Lithia Hyundai of Anchorage responded

It’s great to hear you had a smooth and enjoyable visit to Lithia Hyundai of Anchorage! We're glad the team was prompt and professional—and that you got to relax with some coffee and TV while you waited. Looking forward to your next visit!

April 03, 2025

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Employee Rating

Service was wonderful. Text reminders were also very helpful. Everyone showed kindness with people. Appreciate the awesome service! More

by Lila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevins Mercedes, Roland Lantano, Dana Clendenen, Brent Vandenbos, Brandon Rose, Brany Sosa Jimenez, Joshua Shook, Felipe Soriano-Sosa, Elizabeth Strickland

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Apr 04, 2025

Lithia Hyundai of Anchorage responded

Lila, we’re so happy to hear that you had a wonderful experience with our service team! It’s great to know that the text reminders and the kindness from our staff made your visit even better. Thank you for your kind words, and we look forward to assisting you again in the future!

December 18, 2024

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Employee Rating

Very personal and very welcoming, did great work on my car and even filled up my windshield wiper fluid. More

by Sam
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mark Jahnke, Jessie Beals, Kevins Mercedes, Joshua Shook, Hayden Baker, Felipe Soriano-Sosa, Elizabeth Strickland, Brendon Gardnew, Andrew Johnnie III

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Dec 19, 2024

Lithia Hyundai of Anchorage responded

Sam, we're delighted to hear that you had a welcoming experience at Lithia Hyundai of Anchorage! Our team is always here to ensure your car gets the best care. Thanks for sharing your feedback!

October 02, 2024

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Employee Rating

They are horrible at returning calls, answering phone or text and keeping customers updated on what’s going on. More

by Mmease
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mark Jahnke, Jessie Beals, Kevins Mercedes, Matthew Dean, Hayden Baker, Brendon Gardnew, Andrew Johnnie III

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Oct 03, 2024

Lithia Hyundai of Anchorage responded

Thank you, Mease, for bringing this to our attention. We apologize for the lack of communication you’ve experienced, as it’s important to us that our customers are kept informed throughout the process. Please reach out to us via email so we can avoid any missed calls and discuss this further. We look forward to making things right. Best, Moises Gonzalez - Service Manager - 907-762-5752 - moisesgonzales@lithia.com

Oct 03, 2024

Lithia Hyundai of Anchorage responded

Thank you, Mease, for bringing this to our attention. We apologize for the lack of communication you’ve experienced, as it’s important to us that our customers are kept informed throughout the process. Please reach out to us via email so we can avoid any missed calls and discuss this further. We look forward to making things right. Best, Moises Gonzalez - Service Manager - 907-762-5752 - moisesgonzales@lithia.com

May 17, 2024

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Employee Rating

I came in for a scheduled oil change, and I waited 3 hours before my car was even moved to the bay over all 3 1/2 hours for an oil change. I’ll be doing it myself from now on. Not worth the money I paid More

by cammeron.hull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mark Jahnke, Jessie Beals, Kevins Mercedes, Joshua Shook, Hayden Baker, Felipe Soriano-Sosa, Elizabeth Strickland, Brendon Gardnew, Andrew Johnnie III

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May 22, 2024

Lithia Hyundai of Anchorage responded

Hi Cammeron, Our team would like to thank you for allowing us to serve you, as we appreciate your business. We regret that you experienced an extended wait time, and would like the opportunity to discuss this with you further. Please reach out to me at your convenience. We hope to have the opportunity to serve you again. Moises Gonzalez - Service Manager - 907-762-5752

November 18, 2023

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Great customer service! Great communication. They always make sure I know what’s going on. The text messages are great way to communicate. More

by BECCAPOOH22
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Jahnke, Jessie Beals, Kevins Mercedes, Travis Richardson, Joshua Shook, Felipe Soriano-Sosa, Elizabeth Strickland, Brendon Gardnew, Andrew Johnnie III , Dana

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Nov 20, 2023

Lithia Hyundai of Anchorage responded

Hi Becca, Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our customer service and communication. Ensuring our customers are informed and satisfied is a top priority for us. We appreciate your positive comments about our text message communication. If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to share. We look forward to serving you again in the future.

Nov 20, 2023

Lithia Hyundai of Anchorage responded

- Management

October 21, 2023

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Employee Rating

Customer service was absolutely wonderful. The timing communication was the best I would highly recommend Hyundai dealerships More

by jbrown1760
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Jahnke, Jessie Beals, Kevins Mercedes, Matthew Dean, Joshua Shook, Hayden Baker, Felipe Soriano-Sosa, Brendon Gardnew, Andrew Johnnie III

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Oct 23, 2023

Lithia Hyundai of Anchorage responded

We're delighted to know you had a wonderful experience with our customer service at Lithia Hyundai of Anchorage. Thanks for recommending us, we appreciate it!

July 20, 2023

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Employee Rating

The staff were kind courteous, helpful, and I didn’t had to wait too long More

by NONE3liz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Jahnke, Jessie Beals, Kevins Mercedes, Joshua Shook, Hayden Baker, Brendon Gardnew, Andrew Johnnie III , Bryan Collins, Robbinson Rodriguez

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Jul 21, 2023

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review. We are glad your time with us was a quick and helpful experience. We hope to see you again here at Lithia Hyundai of Anchorage.

July 15, 2023

Dealership Rating
Employee Rating

Everything was good and I was served really fast. I was in there that long More

by NATHANIELHART729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Jahnke, Kevins Mercedes, Eric Hippen, Joshua Shook, Elizabeth Strickland, Brendon Gardnew, Andrew Johnnie III , Nathan Carter, Robbinson Rodriguez

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Jul 17, 2023

Lithia Hyundai of Anchorage responded

Hi Nathaniel, Thank you for the review. We are glad your time with us was a quick and efficient experience. We hope to see you again here at Lithia Hyundai of Anchorage.

Jul 21, 2023

NATHANIELHART729 responded

I enjoyed my service in AK

July 14, 2023

Dealership Rating
Employee Rating

Fast service great customer service good communication was able to get my truck done extremely fast. More

by Christian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Jahnke, Jessie Beals, Kevins Mercedes, Joshua Shook, Hayden Baker, Brendon Gardnew, Andrew Johnnie III , Bryan Collins, Robbinson Rodriguez

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Jul 17, 2023

Lithia Hyundai of Anchorage responded

Hi Christian, Thank you for the review. We are glad your time with us was a fast and friendly experience. We hope to see you again here at Lithia Hyundai of Anchorage.

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