David Cutler

Great dealer and great service! Experienced team with unbelievable customer care. They are the absolute best!! Experienced team with unbelievable customer care. They are the absolute best!! More

by GTONY0 Verified Customer Verified Customer

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Service at the dealership has been completely satisfactory and the workmanship produced excellent results, exceeding expectations. satisfactory and the workmanship produced excellent results, exceeding expectations. More

by ewchurchv Verified Customer Verified Customer

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Unbelievable knowledge and professionalism. They kept me in the know which was greatly appreciated. This is the only service team that ever handle the repairs on my trucks. They kept me in the know which was greatly appreciated. This is the only service team that ever handle the repairs on my trucks. More

by GTONY0 Verified Customer Verified Customer

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Easy to do business with. Excellent customer service from honest and trustworthy team of people. Highly recommend Faulkner group as I have purchased from two separate dealers Excellent customer service from honest and trustworthy team of people. Highly recommend Faulkner group as I have purchased from two separate dealers in the Faulkner group. More

by COCKERRF Verified Customer Verified Customer

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Leslie is the best, all the people are friendly and willing to help with anything I ask, like retrieving my phone out of my car. Great group of people. willing to help with anything I ask, like retrieving my phone out of my car. Great group of people. More

by Munchkin Verified Customer Verified Customer

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Fantastic service! !! Would never go anywhere else. They even detailed my car when finished. This is my 7th car from Faulkner West Chester! !! Would never go anywhere else. They even detailed my car when finished. This is my 7th car from Faulkner West Chester! More

by EHEIGOLD Verified Customer Verified Customer

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Welcoming service and friendly staff. Took care of my concern and had me back on the road in no time. I would recommend family and friends to this dealer. Took care of my concern and had me back on the road in no time. I would recommend family and friends to this dealer. More

by VINCAV0907 Verified Customer Verified Customer

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I have been trying to reach someone at your dealership all day. Due to your error we know have to bring our back a THIRD time for a recall. Does anyone respond to messages? I was on hold for an HOUR. No a all day. Due to your error we know have to bring our back a THIRD time for a recall. Does anyone respond to messages? I was on hold for an HOUR. No apology on the mix up. Got two different stories. Not a good look and then you send me a survey? What do you expect it to say? More

by JFMULLOWNEY Verified Customer Verified Customer

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We have purchased cars at Faulkner and have always used their service organizations. Appointments are always on time. Services requested are completed in the time frame projected by Faulkner. Unexpected is their service organizations. Appointments are always on time. Services requested are completed in the time frame projected by Faulkner. Unexpected issues found are presented clearly with time frames and projected costs. They present expected completion times and if time is available will offer to complete the service. A good company in all aspects! More

by JOEDOYLE3 Verified Customer Verified Customer

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Great service dept, going to tell all my friends ! Wonderful staff , they treat you like family Wonderful staff , they treat you like family More

by GUNNLABS4 Verified Customer Verified Customer

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